Great service and kindest workers. I was buying my prom dress and the women who I wish I remembered her name helped me through it all, whenever I needed something like beads, shoes etc she would run to get them and help me out! Can’t explain by amazing service and defiantly would recommend for both prom/random dresses and wedding dresses! Soooo grateful for their service!
Kyla C.
Rating des Ortes: 4 Toronto, Canada
David’s Bridal was the first of four stores that I visited this past week for my gown hunting adventure with my family(who flew in specifically for the purpose of helping me find the dress I will get married in). I don’t think it’s fair to write a review on a bridal store based on whether or not it is the location where I will purchase my bridal gown, so I am going to focus on the dresses themselves, the service, the prices, and any other tidbits that may be interesting for brides-to-be(and in some cases, members of the bridal party as well). My hope is that my review will help you make an informed decision about whether or not this store is worth visiting during your own bridal gown adventure. PRO: For each style of gown, they have a wide range of sizes ready to try on, so you don’t have to squeeze yourself into a sample size if you’re a bit bigger or find yourself swimming in a too-large gown if you’re on the petite side. It makes it easy to see what the gown will ACTUALLY look like on you once ordered. CON: Having multiple sizes per gown means that there aren’t as many different styles available as it appears when you first walk into the store. Once I had narrowed down exactly what I was looking for in a dress in terms of look and details, I only ended up with about 6 gowns that really fit my criteria in the entire store. PRO: They have everything you could possibly need to picture yourself as you will look on your wedding day. Don’t have the right bra? They’ll supply one for you to use during your visit. Didn’t bring shoes? No problem! Curious how a necklace will look with your #1 choice gown? Go ahead and try one on! CON: It’s easy to get overwhelmed by the sheer amount of bridal STUFF in front of you and forget that the dress has to come first, and the details can come later. PRO: Plenty of decent sized dressing rooms(with my name and wedding date posted on the door for a personalized touch) with plenty of mirrors and space to marvel at how good you look in a wedding gown(go ahead and ogle). CON: There were no apple boxes/platform to stand on! I didn’t even know what I was missing until I arrived at the next bridal store on my list! As a 5’2″ woman who will undoubtedly have to shorten whatever dress I end up getting, I feel like I didn’t get to see the dress in as good a light as possible. Maybe they had boxes somewhere and I should have asked to be elevated when trying on the gowns? It was my first stop and I didn’t really think to request this. PRO: My budget was around $ 1000 before alterations(with the willingness to go over if it was the absolute PERFECT dress for me) and I think everything I pulled that I loved was $ 1000 or under. Even a couple of the White by Vera Wang dresses I grabbed were still within my budget. You have a very good chance of finding something that fits both you and your wedding budget. CON: Less expensive dresses do equal less expensive details and features(for the most part). That being said, my favourite gown($ 1000 on the nose) was stunning, and featured delicate bead-work and fabric that felt good on my skin. As well, the Vera Wang dresses had very luxurious fabrics that were beautiful, yet affordable. PRO: My consultant Paige was very helpful, and answered any and all questions that I had. She took my measurements and saved my size and favourite dress style into their system in the event that I decide to go back later and purchase my gown at David’s. There was never any pressure to buy that day, and since we had a bit of extra time left in my appointment slot once I finished trying on dresses, Paige indulged my desire to see my sister in some bridesmaid dresses and continued to assist us well after I was back in my street clothes. As well, I was delighted to learn that they were cool with us taking pictures of our favourite choices(watching too much Say Yes To The Dress made me think that photos in a bridal store were a HUGE no-no), and those photos were actually incredibly helpful in my decision making process. CON: No cons about Paige. She was great and made me feel important and beautiful. But as a warning to other brides: I visited David’s at 2:00PM on a Thursday. There were only a couple of other customers in the store which made for the ideal shopping experience. If you go on an evening or weekend, I imagine this place gets quite harried and I wouldn’t be surprised if each consultant had to help more than one bride at a time. If you can, try to go on a weekday morning or afternoon so you can be the center of your consultants attention. tl;dr conclusion: You can go in with almost any budget and find something you’ll be proud to call yours on your wedding day. If you want to keep shopping simple, this store can easily be your one-stop shop for all your bridal and bridal party needs.
Carley R.
Rating des Ortes: 4 Brampton, Canada
I was surprised by David’s Bridal. I had heard awful reviews on their customer service and selection for plus sized brides. I had a fantastic sales associate named Allison. The second dress she picked out was my dress. I wanted something that had a huge poof. She got me in an Oleg Cassini Organza Ball Gown and it was GORGEOUS. Alternations were expensive, which is why I am only giving it 4 stars but for everything I wanted customized… It’s understandable… With adding a corset back, adding a bustle and hemming three layers — it costs about $ 550 for alternations alone. But they were great even with my bridesmaids — there were so issues with sizing but they did help us out greatly when the size was completely off. Be warned their samples are often stretched from others squeezing into them. But I had good experiences there. No one treated me any different even though I am a plus sized girl.
Elizabeth M.
Rating des Ortes: 5 Etobicoke, Toronto, Canada
I had an AMAZING experience at the David’s Bridal in Mississauga. I went in after having two underwhelming experiences at other stores in Windsor(where I’m from). I went with friends, then I went with family… big mistake. EVERYONE has an opinion about something and just want to put you in a dress THEY want. Ladies, if you are paying for the dress yourself… you are entitled to go by yourself & make the decision on your own. The consultants are there to help you find a dress that works best for you & your body shape. So I went there quietly on my own on a rainy Wednesday morning. My sales girl, Telma… was nothing short of amazing. Get this girl a raise!!! Her knowledge, passion & guidance of all things Bridal was obvious throughout the whole appointment. She pulled a Vera Wang dress for me and it was ‘the one’. It was nothing that I’d ever expect to see myself in or even fall in love with, but she had a good feeling about it. The manager Lynette came out and made me feel even more confident that THIS was my dress. They both reassured my doubts with that extra dose of confidence that I needed. After the first appointment I came back 2 days later to order it. Yes, the bell ceremony is odd but kind of sweet. You do have the option of not doing it if you’re uncomfortable. Also paying for the dress upfront is also kind of annoying but understandable. This is a chain store with lots of inventory so they have to keep things moving. It’s not a bridal ’boutique’ where they can hold your dress for months at a time. You get it, have your moment and go! All in all, a VERY pleasant experience at DB. I’ll be happy to return for my alterations once my dress arrives :)
Alison I.
Rating des Ortes: 2 Mississauga, Canada
David’s Bridal is really just a bridal/wedding factory. It churns things in and out at a lower cost. I don’t think that’s a surprise to anyone, Nonetheless, you can still be the best at what you do and how you do it. I just don’t think they’re the best. The selection just looks cheap. You can be inexpensive and still have a quality look. Their staff also seem complacent. My biggest issue was that I got measured for my bridesmaid dress by their staff and the dress came in too small. 2 inches too small! I went into the store and they were able to zip it up at the cost of my lungs. They then said that I was«inbetween sizes». WHY would you order the smaller size then if I’m in between? I also find that they NEVER answer their phone the first time. I usually have to call 3 times in a row to actually speak with someone. Once, I was even put on hold for over 10 minutes. I hung up and called back to talk to a new CSR. I’ll never go back — unless another friend decides to go for her wedding.
Chrissy M.
Rating des Ortes: 4 Mississauga, Canada
David’s Bridal was the first bridal shop I went to. I walked in not having any idea what I was in for lol. I booked an appointment in the beginning of December as I’m getting married in July. I had hands down one of the BEST experiences dress shopping at Davids. My saleslady ASMA was terrific! I walked in wanting no bling, no strapless, and no tulle. Boy did I change my mind once I started trying on dresses! I told Asma my budget and she was very helpful finding me dresses I actually liked and looked good on me! Since I’m a curvy girl she came in with corsets to help smooth my curves. At first I was a bit shy about having another woman dress me, but I quickly got over it after she joked saying she used to work at a lingerie store and has seen it all! I found that David’s having an Ipad at our disposal was terrific and helped me find dresses I liked since actually going through the racks was overwhelming! I narrowed it down to 2 dresses and promised I’d come back. About 4 weeks later after having HORRIBLE service at a different dress shop, I came back booked an appointment with Asma and said yes to my second choice! Yes I had to ring a silly bell and make a wish, but it was really cute and was very exciting having everyone turn and look at me! On that appointment I also had my bridesmaids try on dresses and we found perfect dresses for them as well. I give this place 4.5÷5 and highly recommend you book with Asma, she was funny, friendly, down to earth and did not pressure me one bit. She definitely knows how to dress un-decisive, overwhelmed brides to be! :) My only complaint was having to pay in full up front. Yes you have to when you are ordering a dress.
Amanda B.
Rating des Ortes: 4 Brampton, Canada
I went to David’s Bridal for my wedding dress a few weeks ago. I was immediately greeted and me and my group were escorted to a dressing room with chairs set up and a little heart sticky note on the door with my name and wedding date(cute!) The saleswoman(Xeni) was very helpful — especially considering I had no idea what I wanted. She brought me many different dresses until we finally narrowed it down. When I had gotten down to two dresses, she brought out veils and tiaras for me to try and complete the look. When I chose my dress there was a ritual to follow with some kind words from the store manager about my special day and a bell ringing ceremony. A little odd for someone shy like me, but still sweet. The only downside was having to pay for the entire dress cost up front, but understandable. I liked that when I told her my budget, she did not give me dresses above the cost to try make a bigger sale. Overall I had a great experience!
Jenn N.
Rating des Ortes: 1 Toronto, Canada
David’s Bridal is a total joke. Out of all the places I’ve been this is the worst place you can go. You do not feel special here, you are just another ‘number’. I’ve been twice now… hoping the way they treat customers is just a fluke… but sadly it seems to be their way. They had me scheduled for an appt at 2:30 and no one came to help me until 3:15… I was about to walk out the door. My mother, sister and best friend were all in shock by the poor customer service… the ladies standing around at the front counter are useless… and have quite an attitude on them. I actually found a dress I love there but am SUPER reluctant to purchase it from them because of the service I had. I am going to try and find it elsewhere. My advice to you if you are going dress shopping. go ANYWHERE else, because I guarantee you will be robbed of the ‘special’ feeling you should get while dress shopping. My advice to David’s Bridal is to book less appts, have customer service and take the TIME to care about your customers. If I could go on forever about them I would. cuz I have about 20 stories where I was treated horribly(btw I am not a diva. just a normal gal trying to find a nice dress)
Wincy L.
Rating des Ortes: 1 Mississauga, Canada
I would give it ½ a star if I could. If you’re looking for a relaxing, comfortable dress shopping experience, do not go to David’s Bridal. The staff is extremely rude and they do not listen to their customer’s needs. I booked an appointment to try on a few dresses a couple months ago and did not have a good experience. The lady that helped me did not smile once and wasn’t very helpful at all. It just seemed like she didn’t want to be there and acted miserable the whole time. That alone turned me right off and made me feel extremely uncomfortable. But what topped it off was the customer service on the phone. They talk to you as if you’re inconveniencing them! So bottom line, if you’re looking for a good wedding dress shopping experience, go to a small boutique and avoid the big box stores like David’s Bridal, because they are not personable and do not care about anything but making a sale. if you’re looking for a walmart experience, then maybe david’s bridal is for you. good day