LA Fitness

Unfriendly, condescending staff. Watch out — you want to register — you can do it any time the gym is open. You want to cancel membership — you need to come in person Mo-​Fr between 9AM and 5PM. No interest among the staff for members’ personal items — left my almost new shoes in the locker — never saw them again, someone either took them or they were thrown out. No lost and found, except for a garbage bag maintained by the janitor. Changing schedule of group sports without the notice — I once went especially on the weekend to play volleyball during its scheduled hours. No volleyball — there were no enough takers before so they just changed it to basketball. No interest in trying to keep the sport, to come up with other solutions, other hours, or updating the schedule, just gone…
Bad experience, and this is too bad as the gym is a great facility with lots of equipment.

Worst gym, worst staff, worst experience. Go to planet workout which is directly behind this, 24/​7, cheaper, and friendlier staff.
I stopped by here with a friend to get the 7 day free pass. From the second we introduced ourselves, the lady «helping» us completely ignored me. Funny because I was seriously considering switching from Planet Workout even though I have been going there for about 2 years now.
Either way, I had to run to my car to get my gym equipment before she gave us a tour of the facility, and when I got back inside she had already finished half the tour with my friend. Continued to ignore the fact I was there, so I just played along and walked off by myself to look around. She said she would follow up with us after the 7 days was done.
Anyways, a few days later I stopped by for a workout — I left my wallet in the car but I had my phone with the guest pass barcode (which I showed her to scan). I waited 5 minutes in line until the front desk finally got to me, and she right away said you need your Drivers License. I asked if she was sure, and she said yes and made me go get it. Anyways, once I got back, I had to wait in like for another 5 – 10 minutes and once she got to me, she searched my license and said my name isn’t in the system. She asked for a phone number, I gave it to her, and she said I am not in the system. I once again told her I had a guest pass, and then she said «oh in that case it’s different» and then proceeded to scan my barcode. Pretty much wasted a good 20 minutes here, and no apologies given.
Anyways, the 7 days as long passed, and I am never going back. I did get a follow up call which I ignored, because if I picked up, I would have wasted more of my time with these clowns.
I strongly do not recommend this location — it’s always so packed, the staff are not friendly, and it’s overpriced. Go to Planet Workout, which is directly behind it, and you get a ²⁴⁄₇ gym at a cheaper cost, friendlier staff, and a much better setting to actually workout — not socialize (like most people at that location were doing).

New and big! I love that there’s a lot of space beside each machine for people doing their own program and not be in the way of anyone!
Everything is brand new and updated. They even have a huge pool! I also appreciate that they have a separate private gym for women for religious purposes or just privacy. I also appreciate that it’s not crowded at all. Yet…
I also like that they have a section just for personal training to prevent people from waiting for a machine during peak hours.
The only problem I found before signing up to this gym is that they don’t have enough chairs in the waiting area. Other than that this place is really nice!

Rather nice place very open concept. You would think that all the equipment would be in different areas but no it’s not so it’s somewhat crowded and close to each other … I went there just on a tour to check it out and see if I would like it and I do the staff are very friendly and welcoming as soon as you walk in the door. Seems pretty small for it used to be a movie theatre … You walk in you wouldn’t think it was but it’s a very nice place and warming bright open concept … Only thing that kind of bothered me was the guy that was giving me a tour he was very pushy I would say to getting me a membership … Even offered me a discount … I will be taking a two month membership and let anyone know further About this facility