Nando’s Flame Grilled Chicken

This is a terrible location. Extremely crowded, noisy, poor unenthusiastic service. Orders not dispatched in an orderly way. Boss comes in to yell at female servers and expedites. Tables not cleared fast enough, depressingly low number of tables make the place feel cramped. No wonder I and others decided to take our orders away. Who would want to sit in this noise? Chicken was serviceable, not especially attractive. Red pepper hummus was not hummus just overpowering chopped peppers. Cole slaw wasn’t fresh. Fries were cold and so were the flatbreads. I wish I could have gotten my money back it was so disappointing and nothing at all like the Nando’s overseas in Malaysia or Singapore.

Watch out for the cashier’s bad attitude. I encountered a really rude cashier today. She ignores my questions regarding the menu and made the wrong order even after I confirmed my order before payment. Other than that, the food is good.

My friend took one bite of his chicken and it was majorly undercooked! When we asked the server to check it, she took it back to the kitchen and brought it as it is saying the chef said its not. He ultimately didn’t even eat it though he paid for it. They were extremely rude and even when I ate my chicken, there was blood in the bone.
I think this Nando’s is very poorly run.

I only had take out from Nando’s and I have to say that the food was a new taste sensation for me. I had the spicy chicken with baked sweet potatoes, rice and salad. Well done Nando’s. I’m definitely going to have you again.

Where’d all the flavour go? What happened to the portions?! If I wanted a kids meal, I would rather a Happy Meal. Nando’s seriously needs to step up their game.
Don’t get me wrong, Nando’s used to be good. Once upon a time. Now it just seems like a fairy tale. 2*s mainly for cleanliness and service. No brownie points for the food.
I remember when I used to crave this place; every time we’d order as a group at the office, I’d be so excited for lunch!
Now the food just comes dry, cold, and tasteless.
The bottles sauces you can bring to your table are still great, but the food shouldn’t be good only when you douse it in Peri-​peri sauce.
Sorry Nando’s, but my tastebuds are hurting. They’ll be elsewhere for a while.

They are extremely overpriced. The service is extremely slow. The quantities keeps shrinking every year. Not worth it at all. Might as well go to Galitos for a better bang for your buck.

Utterly disgusted. I went by for lunch awhile back. I was waiting for my take out and the people in the kitchen kept looking out. I remember feeling like something was up. They were speaking in their own language between the counter staff and the kitchen and looked at me a couple times.
I left the restaurant. I was in my car and started to eat. I was reluctant to eat the food after the feeling I got form in the restaurant. But then I though I was just paranoid.
I too one bite and out comes some long dirty black hair. Getting sick now thinking about it.
I’m pretty convinced
It was deliberate. I could never eat it again.
Fucking dirty bastards.

Good chicken, but portions are tiny here! I’ve been sooo excited to try Nando’s and I finally had the chance. Really disappointed by how small our chicken thigh was. The quality of the meat was quite high and I loved all the sauces, but the portion is very small – next time I would opt to order a larger meal, though it seems like this location has smaller portions than a lot of the other ones. Super bummed!

Worst service ever. It’s as if many of the employees think the customers are there for them. The initial order was a rushed process which I had to slow down to allow our large party, which includes people who haven’t dined at a Nandos to view the menu. When ordered, the spice levels were taken, but the kitchen messed up the spice level on two orders. When this was brought up, we were initially blamed for why the order was incorrect. We pulled out the receipt, but the server grabbed the two entrees and took them back. Within a minute she was back with the «new» entrees and said the kitchen made the error. It looked like they just added more seasoning rather than to re-​do the meal causing the spice level to be much greater than ordered. Each party member had also asked for a water, yet only two were brought out. When asked, the server then said only two were on the receipt and again tried to blame us as the reason we didn’t get beverages. For those who had their food prepared correctly, they enjoyed it. Having gone to other Nandos in the US, it was disappointing to eat here. Looking at the reviews, it appears this is not abnormal. Hopefully someone from management will actually try to improve the place.

I wish I could give this place a better rating :(
This place was not as clean as I would have liked to see it. We had a pesky fly flying sprung the dining area the whole time we were there, and no one like bugs trying to land on their food while they eat.
The «servers» and staff were not the friendliest and when you dine in, you are expected to top before you even really receive any service in the dining area which I find odd, how can I gauge how much to tip before you serve me? What if I under tip? Or over tip?
My dad said chicken was a bit dry. Rice was good and so were the mashed potatoes. Over all a mediocre experience.

Tins of people love Nandos and I get why the foods delicious! Order about 20 minutes early or be prepared sit around and wait for your food for 30 minutes. I ordered the chicken breast with rice and piri-​piri fries it was great but it comes out to just under $ 16. Which i find overpriced since Galitos is $ 10 and just as good, the foods delicious fresh and filling.
The wait time is insane I came in to pick up my order and this indecisive man was ahead of me, the girl running the cash should have handed him the take away menu an asked him to step aside so she could continue to help customers but instead she stood there with him being indecisive like please ask him to move over so that I can pick up my food.
The food was good but I was just too annoyed after having to wait for my food that i preordered.
I will be back cause Nandos is great and I work in the area.

I used to come to Nando’s back when it first opened 8 – 10 years ago or so. I really liked it then even though it was overpriced. I have recently come back to Nando’s and definitely noticed the change in décor (for the better!) and small changes to the menu.
The service is pretty slow but it was also a little busy, so I’m not taking stars off for that reason. The reason for such low rating is the food. The chicken was burnt and the rice was undercooked and tasted very bland. I heard 2 customers at 2 other tables complaining about the rice to the staff. Eek. The portions are tiiiiiny. Seriously, a tiny bowl of fries and even smaller bowl of rice. It’s not like the food at Nando’s is cheap. It’s overpriced for the amount and quality of food you get, just like it was the case 10 years ago. I really think that this place is so busy only because there’s not much to choose from at the Heartland Centre, unless you want to go to a nice dinner at the KEG or Milestones.
There are other places with almost exact same menu as Nando’s, using the same sauces and spices (you can get them at a grocery store, they’re not unique) but their food tastes much better. I suggest you go there instead.
I guess I won’t be coming back for another 8 – 10 years… haha

Amazing Portuguese cuisine chicken. I loved their sauces which by the way, you could get in store (LONGOS AND WAL-​MART). These fellas know how to make chick alright!
Will definitely return! Ive been to one other location on Queens St. In Brampton. This branch was bigger with twice the amount of seating.
Service was great and food arrived fairly quick.

I’ve been to a couple other locations and found them a little better for a few reasons. Without naming the other nandos, they seem to have better décor, atmosphere, and service.
That’s not to say this one is terrible. It’s just a more fast food version Compared to the others I’ve been too. The chicken is delicious across the board. But the atmosphere here feels like you’re at a Wendy’s. Also everytime I come here the side are never hot.
Overall if you’re in the area and craving some chicken or want a decent quick lunch this place recommended.

Food ⁴⁄₅
Service ³⁄₅
Atmosphere 2.5÷5
Food
¼ chicken (thigh and leg) with corn and peri peri fries. Fries weren’t as hot as I liked, probably because it was a busy Friday night, so we had to wait awhile for our order. Chicken was done perfectly, I got it hot. It comes in extra hot, hot, medium, lemon and herb and mild. They also have additional sauce at the side, free for people to take to their table. Word of warning, the garlic sauce is spicy as well. My friend who can’t take spicy had to find out the hard way.
Service
Order at the counter, and find yourself a table. They will bring you the food when it’s ready. This is a half fast food kind of joint, so there’s not much to say about the service. Just a little slow.
Atmosphere
Looks like a nicer fast food restaurant. The one in downtown has much better décor. I personally prefer the one in downtown.
I’m probably going to stick to going to the one in downtown because I never had an issue with the temperature of the food, and I like the atmosphere there better. But if I get a craving for nando’s and don’t want to commute downtown, I will definitely come back here

Amazing South African/​Portuguese cuisine. There are numerous locations in the GTA but Nandos is a can’t miss when you come into town. The spicy double leg with peri peri fries is a classic. If you’re going with a friend the variety meal is a also good.

HALAL
For my nephew’s bday we ordered food from here and had it delivered. WOW! I love Nando’s now! They have stepped up and changed their taste for the better. I remember back in the day when the chicken was just OK and a bit dry. Now, hold on to your taste buds… this ride just got better!
The chicken is cooked thoroughly and the flavors are infused in every inch of the meat. Succulent! The wings, potato wedges, and their garlic bread are exquisite. The charcoal flavor in every bite on top of their flavors just… speechless.
This is going to be my go-​to restaurant for Portuguese chicken. If you haven’t already, try this place!

My wife is wild about Nando’s as she is from southern Africa. She was so excited about finding this location in North America.
It did not disappoint. It was very consistent with the quality and flavor we experienced in southern Africa.

First time going to Nando’s with the Fam jam. we went on a weekday evening, fairly packed inside. Tbh the service here was okay and pretty fast considering it got more busy later on as soon as sat down.
We ordered the party pack since it was about 7 of us and it was a lot of chicken i think it was about 2 whole chickens with plenty of sides with included garlic bread and peri peri fries. Which is basically fries with some sort of red spice on them, really good. Gives it a bit of a kick to em. Theres different kinds of chicken sauces they have here, we got the lemon herb sauce which is pretty tasty if you dont want a spicy sauce. As far as portuguese chicken, i think that this chicken is not authentic portuguese chicken obviously but it is tasty and fresh and fully cooked. In other words its still good. When you get here the deal is you order and pay first and then sit down or take it to go. Overall i think ended up paying close to $ 60 for the party pack which is awesome considering how much food you are getting. I wouldnt mind coming back here…

I have worked for Nandos in the UK and this does come close when grilling the chicken. Although I love their sauces and peri fries are to die for… but they usually over cook/​burn the chicken. Lot of other places have opened up with the same concept and cook the chicken better.
The location is great but the store size is too small and it does get busy and seating is very limited.
The servers are very nice and friendly and do their best to accommodate.