Priority Pass Lounge

This review is for the lounge at terminal #3 for domestic departure. It is located between gate B23 and B24
For US$ 27, what does one get from this Plaza Premium Lounge? Quiet and relaxing environment, comfortable sofa, window views, free and fast internet connection, reading materials, clean bathroom that is not utilitarian, and all you can eat food and drink.
I like the big windows and spacious seating the most. The alcohol selection is, in one word, unexciting: 2 red wines, 2 white wines, 1 domestic beer, 1 imported beer, a few liquors/​spirits. I had a glass of red wine. It tasted like cheap table wine. Hot food was self served: 1 hot entrée with 2 or 3 sides. There were 2 hot soups. The hot entrée was thankfully normal food. Regardless of how little some thought of the hot food, it was better than the food in food courts outside of the lounge. Dessert selection was symbolic, meaning it was there just so the management could say there was dessert, yet it was merely one step above Jelly-​O.
I won’t suggest you to pay that kind of money if all you want is some food, and one hour of internet usage. If you want a quiet environment and a comfortable sofa for a long wait, this fits the bill. I spent 3 hours in here, so I made the most out of it.

I got a free priority pass with my World Elite MasterCard. My wife, my 10 year old daughter and myself went into the lounge at Toronto International Airport to check it out. In my pamphlet, it said the regular price for entry was $ 27/​person. So, I’m figuring we should be able to get a good breakfast and sit down in a quiet spot with my family. Ha! I can’t even describe how bad it was. It was a buffet style help yourself style. There wasn’t one thing fresh there. I ended up having fruit loops and a yogurt.
The best is, I get home to see they charged my credit card $ 39. I called them up… waited on hold for over half hour. Apparently, because we were only allowed 2 people (my wife and I) they charged me for my 10-​year-​old daughter… So my daughter was charged $ 39 for a piece of toast that she only ate half of. Apparently, even though I’m in Canada… the pass was sent to me in Canada from a Canadian credit card… the charge was in US funds.
A Breakfast in Mcdonalds would have been 50 times better and 10 times cheaper.
What a joke. Stay far far away.

If I could give this company a zero I would. After signing up, when I tried to use the pass no airport lounge that had been listed on the Priority Pass website would accept the pass, hence an advertising problem. They refused to refund me citing their contract terms and then when I asked to speak to a manager I was disconnected. Buyer beware.

Gate 32C in terminal 3 is brand spanking new. This is one of the nicest lounges I have ever been to.
The food is decent, but the size and comfort level are fantastic. I don’t care for the free stuff, as much as I like a quite place to relax before flying.
Check out the pictures I posted, then visit the lounge. This place blows the other Canadian lounges out of the water.

This is a pretty terrible lounge. Bad food, limited alcohol selection, dirty furniture and generally gross environment. I have a Priority Pass membership — which is great for accessing lounges around the world — but always use the MLL at Pearson when possible.

General Information.
Priority Pass is a membership that allows you to access airport lounges all over the world regardless of the airline you fly and the ticket class purchased. What this means is that for the frequent traveller who appreciates having a lounge to work/​sleep/​relax, this is a great membership to have. There are 3 levels and I currently have the Prestige Membership at $ 399 USD per year. This level gains entry to all lounges with no fee and one additional guest can join at $ 27 USD per visit.
Terminal 3 International Flight Departures — Toronto Pearson
The Priority Pass lounge at Terminal 3 also shares the lounge with Plaza Premium and American Express (Platinum and Centurion cardholders only). There are several Plaza Premium/​Priority Pass/​Amex lounges in Terminal 3, but the one I went to was close to gate C32. This lounge is very large and comfortable, and the day my parents and I utilized, it was empty. We were duly impressed and found it better than the Maple Leaf lounge. There are comfortable cushy lounge chairs that line the wall overlooking the airplanes as well as ample desks to eat/​work, 4 computer stations with free internet (one hooked up to a printer), luggage storage, and bathrooms (this lounge did not have shower facilities).
There is a wide variety of food (hot and cold) and for our visit, they had a rendition of Beef Stroganoff, steamed potatoes and vegetables and fried rice. The lounge also had a salad and cereal bar, bread station and dessert varieties (cookies, muffins, fruits). The drink selection was equally large with white and red wines, aperitifs, beers and liqueurs (I started my vacation with a spicy Bloody Ceasar… woo hoo!) Standard water and juices are of course available.
All in all, this is a great lounge and I will definitely be using my Priority Pass more often. I find that out of all the PP lounges accessed, the one in Pearson’s Terminal 3 is the better of the lot (yeah Pearson for once)! For travelers who frequently purchase Business/​First class tickets, than this membership would be moot as lounges are a part of the ticket. Overall, a great membership to have.
FYI. This lounge also accepts non-​membership guests (single entry) at a price. 2 hours duration is $ 30 CDN and 3 hours is $ 35 CDN — this is not a bad price considering all the amenities (including free Wi-​fi and plenty of outlets to charge your laptop/​iPad). No reservations are required for membership — just pop-​in and check-​in at the counter.
Tip. Some airports require passengers to pass through security check first then you can access the lounge (like at Pearson). At other airports, you have to access the lounge first then check-​in at the security station (which means you are at your gate like at the Athens International Airport). Just be warned because we made the mistake of passing through the security check in Athens thinking we could access the lounge after, however, it meant that we were outside our gate for 4 hours. The lounge was before the security check. Keep an eye open.