Quality Suites Toronto Airport

I mean let’s be real, is it the best place… No it isn’t, but I don’t exaggerate my reviews. The room is okay and the washroom is dated. Some of the walls are peeling and some of the shades have holes in them.
However the bed is comfortable. The front desk lady was super nice and we were very easily checked in. It’s the quality inn people. It’s not the Bellagio or The Ritz Carlton… It ranks on the same level as all other 3 star hotels. Expect exactly what you would and you will get that. Expect anymore you will be disappointed. I’d stay here again if it was just simply to rest for the night.

Do not expect too much and you won’t be disappointed. This hotel serves one purpose and one purpose only… Sleep. The rooms are dated. The buffet continental breakfast is horrible and overcrowded on weekends. Checkin process was long but the high speed internet is really really really good. The cleaning staff is really nice and accommodating but they left all the breakfast plates on the desk (we had to eat in our room because there was no space in the dining room)

Oh had to update and say there’s only one treadmill and one machine that works out arms and leg…

First of all, don’t call yourself «Airport» –anything if you don’t have adequate shuttle service. Secondly, I didn’t know they even made mattresses out of granite. Yes, the value appears good, but it’s a trap. I stayed here on a layover between connecting flights. The shuttles for the next morning were booked solid, and I had to take a cab, completely negating any value I got from the low rate. The room was very uncomfortable, it was hot, had a noisy heater and tiny, and I have never been in a hotel bed that hard in my life. I did not sleep.
Staying here is one of the decisions I regret in life.

Awful! I got a cheap price for a reason and i don’t think it was cheap enough. I wouldn’t pay more than $ 25 to stay. My dog has better blankets than this place. It smells like the room has been chain smoked in for 50 years. Customer service is crap! So disgusted, if I could have left and got my money back, I’d would ave been gone in a second.
Do not stay unless you really like to smoke and smell like smoke.

I decided to stay close to the airport (and forfeit my bed at home) so I could catch my plane in the morning to my all inclusive vacation with my boyfriend. We left our room to go BUY a water at the front desk at 12:30am and got locked out. Our key wouldn’t work. So we went to the front desk and the person working DOES NOT HAVE THE MASTER. It is 2am and we are still locked out. ALL of our stuff is in our room and we are not sure if we can even get in there to get our stuff to make our flight. To make matters worse, I am recovering from dental surgery and cannot access my medication which are locked in my room along with my cell phone and all of my belongings. I am LIVID. DO NOT stay at this shit hole. The staff have no clue. How do you not know where the master key is? She is calling every employee and no one is answering. She is in charge of everyone’s life in this place, yet has no access to rooms if something bad were to happen. Oh and according to her, the batteries frequently die in the doors. So why on earth would you not know where the keys are if this is a potential hazard? I called the police and am waiting for them to arrive. Don’t stay here.

The first question that popped into my head when I pulled into the parking lot of Quality Inn was, «What kind of quality?» Because there’s no qualifier there, and saying something has quality is like saying, food is edible. Well… Yeah… Even terrible food can be edible. Just like everything has a quality. My pants have a «quality» attached to them. It doesn’t do much to describe whether the quality is something that I enjoy.
Sorry, I take things literally… And go on tangents.
My short stay (Friday and Saturday nights) has helped me to determine that the «quality» of Quality Inn is… *makes shoulder shrugging motion*
Nothing was bad. Nothing was great. Actually, check that. The customer service was great. Really great. I had pretty much given up on the idea of Canadians being friendly; at least, that’s been my experience in Toronto, but every employee interaction at Quality Inn gave me a glimpse of some of that famous Canadian kindness that I grew up with in my younger days but have not seen in recent visits.
As far as the room is concerned; it was fine. Nothing extraordinary. The facilities were clean (from what I could gather), and they stocked things pretty quickly after I used them (not the coffee though, they didn’t restock that). The shower-​head was kind of weak, but the hot water kept flowing. The AC/​Heat options were either «On» or «Off» so either I was super hot by morning, or super cold. I’m not sure if it was a combination of the cold weather outside and the heat inside the room, but my sinuses were way out of whack by the time I checked out. But there’s not really much that can be done about that. Not unless you plan on carrying a humidifier with you everywhere you go.
TV and wi-​fi; I don’t know, because I was really only in the room to shower and sleep. Actually, check that. I did peruse my email, and even made a call using Google Voice so yes to free wi-​fi. The establishment does look a little dated but considering the prices were $ 50ish a night, I can’t complain. Well I could, but I won’t.
So to answer my initial question, the quality is «A-​OK» but somehow, I can’t imagine, «A-​OK Quality Inn» would have much luck in drawing in new customers.
P. S. The coffee by the front door was surprisingly decent. I’m not sure why that surprises me though…

Mashed up french fries all over hall carpets, filthy linens, bathroom was under renovations, garbage under beds… You get the idea. Avoid at all costs. This was a priceline bid so we had no choice.
I’ve found «Quality Suites» uniformly poor, both in customer service and general cleanliness and NEVER book if I have a choice. This was confirmed again with the Mississauga property. The other Toronto Airport property (another Priceline bid) is also very run down and dirty (stayed there spring 2006).