Spin Dessert Café

Name has changed to Bliss. They serve cheese cake factory cakes. So the cake collection is really good. Lots of options for dessert. Service was ok. The food was ok nothing to rave about. Overall a good experience. Would definitely go again. A lot better than Demetres.

Both service and food are hit or miss. Even when it’s a hit, it’s nothing to write home about. Spin is only really good when you need a break from Demetre’s.

Very bad customer service,
will never go back and I don’t recommend any one going there.
Waitress requested us to pay the bill before finish the food because her shift will finish and added 15% gratuity additional to the bill without being documented in the menu.

The peanut butter chocolate milkshake tastes decent. Nothing special about it and the flavour of peanut butter was barely noticeable. The size of the milkshake was also quite small for its price of more than six dollars. Overall, the products are quite expensive for what you receive. The food and drinks came out quite quick considering the amount of people, which is about the only positive thing regarding the food and drinks.
The environment was nothing special either, other than it being decently clean, which is nothing out of the ordinary. The music was extremely loud as well, making conversation between friends almost impossible.

I ordered strawberry banana Smoothies and I couldn’t taste any strawberry or banana. Also, the service was terrible. The staff there turned the music very loud. I asked one of the waitresses to turn the volume down but she ignored us and gave us the disgusted face. This place is not recommended.

Horrible service!
When we first entered on a Friday night there were so many staffs but there was no hostess to seat anyone. There were many open tables.
Once we got our table the table was not clean. There was chocolate syrup on it. The server cleaned the table but they used a dirty cloth that smelt really bad…
This place is really gross and unsanitary…
We had half a plate of food left and they were already giving us our bill without us asking. Rude.

Service was very slow in every aspect, from taking our orders to delivering our bills. When our orders came out from the kitchen, the server has mistaken my order with something else so I had to wait another 15 mins while they scrambled to get my food. The chipotle chicken pizza would be decent if it wasn’t for all the excess flour on the bottom and the raw onions. Overall, I wouldn’t go back with the slow service and over priced menu items.

Not as good as I remember them to be… The desert was okay… My mom got a waffle and it was over done… And the toppings were not that great…

Came in for some ice cream. Place was packed. First no one was at the door to seat us, one waitress saw us wandering in and sent us to wait by the door. We got a lousy table facing the wall. We asked server to change when one was available. Asked server about menu items, she fumbled a little with answers not knowing how to explain. 5 minutes later, our oder came in. Not enjoying the table, I stood up and walked around only to find three empty tables. Saw the same server and told her maybe you forgot to change our table, apparently she did.
Ice cream is ordinary, taste like they got from cheap ice cream bucket they got at Walmart with some cookies sprinkled on top, nothing to justify the price. I prefer to have bought Hagen Daz bucket and ate it at home.
Server was nevertheless polite in communications with us .
In conclusions, I am unlikely to come again.

We came here as a group. Service was a bit problematic. There was issues with the bill and the waitress wasn’t very patient, even when it was her fault. I sound that the offering is pretty typical, portion is as expected. The iced cream was interesting in its variety… though i wasn’t a fan of their waffles. I thought the affrogato was very good. The price is not exactly cheap, but its expected from a novelty shop. I would come back once in a while, especially when I am cost conscious. Otherwise, you crazy kids should give a shot for those cutesy dates.

I went there yesterday with my boyfriend. The place was really nice and small.
The server, who I assume might be the manager of the place, was really nice and sweet.
So, we order the chocolate fudge and raspberry white chocolate cheesecake (I don’t remember the names too well). Along with that, we also ordered chocolate cookie dough milkshake and the apple cider drink.
It was sososos good. Compared to our demetre’s trip, this one was so much faster and it was so good.
I was just a little worried that the cake might be too sweet, but they were perfect. It was so good. Also, they put in a little vanilla ice-​cream with the cake, so it balanced it out perfectly.
Would definitely go here again.

I went to Spin Desserts on thanksgiving with the girlfriend, and it was actually pretty good!
The service was alright, food did take a bit of time to come out, but they were pretty understaffed for one of the few locations open on Thanksgiving Monday.
The names for their foods aren’t exactly whimsical or even logical for that matter. They seem pretty random.
The ice cream has a very mild texture compared to Demetre’s — it isn’t too sweet and it isn’t too over-​the-​top. the price was about on par with Demetre’s, though the quantity a little less for the dollar. The waffle was cold, but it had ice cream on it, so should I be complaining? Probably not.
Overall a pretty good experience, I’d definitely come back! They have more than just desserts on their menu

Finally came to try this place after months of telling myself I would go but never going. It was a pleasant surprise to find it open for regular hours on Thanksgiving day.
To start, when we first arrived there was only one other family there. They had a total of 3 people working in the food prep area (I assume one was the manager) and one girl catering the tables.
Shortly after we were seated the place began filling up. As a result, service was a bit slow. In total from when we placed our order to when we received it, it was roughly 25 minutes. Now, our server was very attentive (considering she had quite a few tables to serve) and kept refilling our waters without us having to ask/​die of thirst.
Because they were likely not anticipating having that many people on a holiday, I won’t penalize too much for the slow service.
I ordered the Black and White waffle plate. The ice cream was quite creamy, and the quantity is a bit less than what you would get at Demetres although the price point is around the same. I found that their ice cream flavors are a little more subtle as well, and not quite as strong as the ones you would find at Demetres.
The actual café inside was spacious with a good number of tables and comfy booths. All in all it was a pretty decent first time experience :) I’m still partial to my Demetres though! But to those who find the quantity you get at Demetres to be overwhelming which results in left over food, Spin Desserts may be the place for you!

I have to agree with the other reviews in that the service is pretty awful here. They brought me the wrong kind of ice cream. I got chocolate chip mint instead of chocolate chip cookie dough. Overpriced too. Unless you want a 10 $ piece of cake & bad service, I would recommend elsewhere, a creperie or coffee shop cake is probably just as good.

As I sit here in a sugar coma, I’m finding it hard to decide how many stars to give Spin. The waitress that we initially had sucked — didn’t know much about gfree (told me none of the ice creams were gluten free and then actually checked to find only the ones with gluten add-​ins (cookie crumbs, cookie dough, etc) were not gfree, and never brought us the water we asked for. After our water didn’t come, my husband asked the manager who was doing something on the register if we could get water. The manager took over our table at that point and he was amazing, attentive, knowledgable about gfree and polite.
The main reason we decided to try spin was because unlike demetrie’s, they have gluten free crepes and waffles. I had the waffle with pb ice cream, pb cups, banana pieces, chocolate sauce and whipped cream. I couldn’t even finish half! It tasted great but do yourself a favour and share when you come here. Hubby got a waffle with salted caramel ice cream, almonds, rolo pieces, whipped cream and caramel sauce. Both were really good and the prices were pretty on par with what you see at other speciality dessert places. Gluten free was $ 1 extra and they used a dedicated waffle iron which was a huge plus in my books. You can never really clean a shared waffle iron to make sure there’s no cross contamination.
So the not-​so-​great waitress deserved one star, but the manager and the food itself was definitely worth the 4 I decided on.
The place was pretty empty (three other tables occupied) but since they’re pretty new, I’m sure their business will boom as more condos go up. The interior is beautifully decorated — I see lots of potential here.
Side note: they also sell speciality drinks and regular lunch/​dinner foods.

I believe this place was originally set to open in August of 2013 or 2014 but they kept pushing it back. Once it actually opened, I didn’t really have time to try it until recently. I’ve been looking forward to it for a while because I’ve heard really great things about their Toronto location but the Mississauga location was quite a disappointment.
When we walked in, there was a sign that told us to please wait to get seated, so we stood there waiting. There were about 5 employees in the area right by the entrance and they all looked at us… but no one said a word to us. We asked this one lady if we should just seat ourselves and instead of saying anything, she just nodded. We thought maybe this one employee had trouble with English or something, but ALL the employees were like that. There were literally around 10 employees just standing around doing nothing. We had a waitress who took and brought us our orders, but she was also the waitress for every other table in the place. So just picture one employee running around doing everything while the 10 others just stand around doing nothing and staring at the diners… unbelievable.
As for their menu, they have a lot of enticing desserts and they even offer Indian (butter chicken) and Thai (pad thai) style meals. I saw that their menu had a lot of alcoholic beverages as well and I was pretty excited to try them but when we ordered, we were told that the menu is getting revamped and they currently don’t offer the alcoholic drinks. In the end, we got their dessert-​style nachos and two drinks. I recommend the nachos but definitely don’t recommend their drinks.
Overall, I’m so disappointed with the service. While the desserts there were pretty good, the service just offsets everything. None of the employees smile – they all look like they hate their jobs, which gives this dessert place a really bad image.

A great dessert and coffee place close to Square One. Best part is that it’s open late by burbs standards!
We had ice cream, waffle with ice cream, and a fudge cake and of course teas and mocha beverages.
I’m coming back… Service is friendly and the desserts were great. They also service sandwiches etc if you want real food.

I must admit that I love the Spin franchise but the service at this location made it a miss for me.
I went with a friend on a Wednesday afternoon when it wasn’t busy yet we still waited quite a while for our dessert. We were quite forgiving of the slow service considering the location is still relatively new but our waitress’s «I’m miserable and I hate working here» attitude made our experience a rather negative one. She had made an error with our order and we shrugged it off but her lack of sincerity as a result of the mistake ruined our experience.
TLDR: Food quality wasn’t bad but service was poor. I’ll only be visiting the Queensway location from now on until the service improves.

Was here tonight with a friend about an hour before close so it was to be expected (though not good practice) that they weren’t going to give us the best service.
The server forgot to bring my friend’s water with my London Fog, but that was a minor hiccup to be forgiven. To dessert was okay, typical portion, typical pricing.
We had about ten minutes to closing when the server comes by to ask if we want anything else. When we say no and she starts to take away our dessert even though there was still some left on the plate. Did she wasn’t us to order more stuff or did she wasn’t us to leave? These were some mixed messages she was sending.
When the bill comes ($ 16 + change) we put down a twenty. Typically we would just leave that but her service was just barely average. We asked for a dollar back because a tip of $ 2.50 instead of $ 3.50 is still more than 15% of $ 16. When she comes back with the dollar, we get it all in SMALL CHANGE. A couple quarters but the rest were nickels and dimes. DID WE OFFEND YOU? WAS IT REALLY THAT UPSETTING TO YOU THAT WE WANTED A DOLLAR BACK?
Three stars for typical food, zero stars for unreasonably spiteful service.

At long last, Mississauga finally receives another mainstream dessert house. And its’ fantastic that it’s located in the heart of Mississauga next to Square One.
I can only think of The Apricot Tree and Demetres as the two primary dessert places, but they are located very far and between from the thick of it all in this fair city. (Demetres is at Courtney Park Cineplex and The Apricot Tree is way, way west end near Oakville)
Having been a regular the other Spin Dessert Café on Queensway, I’ve come to expect more of the same quality and service that I have always received.
My gf and I paid a visit to this new location a month ago one weekend evening. It wasn’t like a jam packed house or anything but we had to wait a few minutes before the hostess even noticed us. Actually, I think it was the owner that noticed us as it seems like the hostess was nowhere to be seen at first, and even the counter staff saw us but didn’t say anything to her. We really felt ignored.
Anyway, after the owner had to call out the hostess to seat us, we were brought to our tables at the back. This location is definitely spacious and seats at least 30 – 40 patrons.
We really liked that the kitchen was in full view of the dining room so we can see the first hand how our desserts and food are constructed.
We settled in with a tea and coffee, sharing a crêpe with mango ice cream, white chocolate shavings and tangerine slices.
The crêpe once it arrived 10 minutes later, looked very pale, not the golden standard we were used to from their Queensway location. Our waitress hadn’t even noticed we did not receive any utensils. No knives, forks or spoon. It took us 5 minutes for someone to finally notice us so we can eat our crêpe. Shouldn’t it be the standard to have utensils ready for the patrons, especially if you knew beforehand they ordered a crêpe? Once we did receive our knives and forks, it was very rubbery to cut into the crêpe itself. Uh oh. Confirming our suspicions of under cooked crêpe was when we bit into it and it was very chewy, and cool like it was not fresh. Despite the fact that we could see the kitchen staff making the crêpe, it looked like he rushed ours to production and had it delivered it to our table.
Knowing how difficult it was to get service, and how tired we were from a long day, we chose not to flag anyone down because we knew it’d be another 10 – 15 minutes to get another crêpe to our table. WE jsut wanted to enjoy the evening and our company of one another, focusing on the coffee and tea with our under cooked crêpe. Oh, did I mention they did not give us enough sugar and cream with our teas and coffee? Not the first time, not the second time, but the third time was when the waitress finally brought us enough of what we were looking for. The first two times she came back, she only brought a couple of sugars and cream. Sigh. are they really that low in supply of sugar and cream for tea and coffee?
There were too many misses from this visit to Spin Dessert at Square One, one can only hope it is because of the inexperience of the staff and the new location.
I do hope they improve a few months from now, because I really like the first location we have frequented in the past at Queensway.
For now, we won’t be back at this location anytime soon until the service and quality of the food has improved!

After over a year of waiting Spin finally opened last week. I found out last night after reading a blog post by insauga. It’s not quite busy yet because not everyone knows about it yet so go now.
Spin is pretty much like Demetres. The difference that I can think of is that they will be serving alcohol. Portions were large so we ordered two desserts and shared among the four of us. We ordered: red velvet cake with vanilla ice cream, the irresistible (crêpe with strawberries and vanilla ice cream), latte, and an earl grey tea. We also asked for water but our server forgot and I had to remind her.
It was about $ 40 with tip for the four of us which isn’t bad… only because we shared.
Check this place out if you want to try a different place besides Demetres.