The Pump House Grille Company

I’m rating this a 3 but it’s probably more like a 3.5 and I probably need to come back at least one more time to solidify my judgement. Came here yesterday with a couple of friends, it was Tuesday so it was wing night. It was pretty busy when we came (about 6:30). The place is really big inside, bigger than you would think it is from the outside. The décor is pretty nice and it has a patio, in general it has a really nice pub feel.
My friends both had 20 wings, I had the Pheonix and Dragon salad which was a green salad with chicken and shrimps with an asian-​style sauce with chow mein noodles, and fries to share. The salad was quite large and the shrimps were pretty big and tender. There was lots of chicken strips in the salad and overall I thought it was good I was happy with it. I would have been happier if one more shrimp was added to the salad as there were only 3 and the salad was 20 $. The wings my friends had were really only like 13 $ and they were pretty happy with them. The bowl of fries to share was MASSIVE, the 3 or us could not even finish them so really good value for money there and the waitress did warn us it was a big serving size.
The two hostesses at the front were too busy talking to each other on the way out and did not respond to us saying thank you/​bye so they could work on their customer service a bit.

I’ve been here a couple of times, good food, good service, excellent location located in the heart of Port Credit. This time the owner/​manager in clear violation of health codes allowed a friend of theirs to have their dog on the patio. When I complained I was told it was a guide dog in training. Ya right. The owner of the dog heard me complaining to the staff and said don’t worry I know the owner he (meaning me) can go somewhere else if he didn’t like it. The dog was way too old to be guide dog in training. The owner/​manager did not even have the customer service attitude to come out and discuss the situation with me (probably because he knew what he was spewing was rubbish). Arrogant owners who think their guests don’t have other choices get rude awakenings. I will not be going back anytime soon.

Great spot in Port Credit. A couple of the girls at the front could be a little more welcoming and on top of things but not a big deal. Cheers!

So I came here for the first time for a cousins birthday. I was recommended this place for it’s pasta and I’m glad I came. We had a customized penne pasta with spicy rose sauce combined with tomato sauce without any meat. The bruschetta was amazing, the mozzarella sticks and spinach dip was definitely my least favourite. The only reason why I gave this place 4 stars was because the server forgot to bring the birthday brownie and it was suppose to be a surprise. I had to ask for it again while paying the bill. His response was whether I still wanted it… Of course it’s still my cousins birthday… This seemed very awkward for me but other than that the dessert was so satisfying.
Ps. This is kind of like a pub with very closely aligned seats and a loud atmosphere.

FOOD POISONING ALERT!
If the owner is reading this, note that the following review could have been avoided if your staff handled it with least some level of refinement.
I recently had lunch here with three of my friends. Three of us ordered fish tacos ($ 15 each) while the other ordered a Greek salad and soup. We were told that the fish was «grilled» as opposed to deep fried. The tortillas (shells) were either Dempster’s or Old El Paso brand. The fish looked pan fried and not grilled, there was tons of Old El Paso or Tostitos type salsa on them, canned beans, a bunch of tomatoes, a teensy bit of sauce, a shitload of mixed greens and green olives — yes green olives. Anyway, after all of us took a few bites, we were all in agreement that the fish had gone bad. One of my friends described hers as smelling like sewage. The waitress never came around so we couldn’t complain.
Finally, when we saw the waitress, we called her over to explain the situation. She just looked at us with a blank face and said she would be back. We waited about five minutes and then she just took all the plates away even though my one friend was still eating her salad. She said that the manager wants to «examine» the food. So she comes back about seven minutes later and asked if we wanted anything else. I asked what the verdict was about the spoiled food. She said that the manager will take 50% off. OK so that just pissed all of us off. You serve bad, rotten food that could potentially give us food poisoning and you’re still going to charge us?!? WTF! I asked to speak to the manager who took her slow, lazyass time to come over. She kept assuring us that the fish was fresh and never really apologized. We challenged her by bringing a taco over and eating one of them in front of us but, of course, she didn’t comply to the request. We explained that we eat sushi all the time and we know what fresh fish tastes like — not one person is complaining but three! We asked what species of fish and were told Catfish; in other words it was Basa. She eventually agreed not to charge us but brought the bill around for the soft drinks …
Fast forward to the next morning — all three of us had to make a few extra trips to the bathroom.

Food is excellent pub fare. The specials are always good. Service has been excellent too. Wort going, you will not be disappointed.

It’s alright.
I went there with my date on a Monday night, it was packed. A little too crowded for my liking. The waitresses’ long flow-​y sweater near hit me in the face every time she walked by trying to maneuver through the dining room. It was very loud, a lot of little kids (the night I choose to go hung over of course) and it was quite warm. We were seated right next to the door to the kitchen and every single time someone went through that door it slammed behind them very loudly. It was incredibly irritating.
The food was great. I got the Margarita Salad {grilled chicken on a bed of baby spinach with almonds, feta, cranberries in a honey balsamic dressing} and my date got the honey garlic/​lemon pepper chicken wings for WING NIGHT (.69c/​wing). This restaurant is pretty expensive. Most salads/​pastas are $ 15.99 and up.
The service was friendly and fast.
I don’t like how when you walk in the front door your boom-​right there standing in the middle of the bar. It’s kind of uncomfortable when they are so busy and you are standing next to somebody’s table waiting for a seat.
I probably won’t go back. It’s just not worth the money.

Great Service. I’m not a huge brunch fan as eggs make me feel a bit off after and I dislike smoked meat (ex bacon). But the fries were superb! and my burrito came with salsa, yum! The cup of fruit was a nice touch.

Went with a couple of friends just to have a drink Saturday night. Very cool place! Great vibe, has several ambience with lots of seating. Even though we got a table pretty far from everything (the place was packed!) the service was very good.
We didn’t have anything to eat because we just had dinner at a sushi restaurant so we didn’t really look at the menu, but the drinks were yummy! Their Caesar is bold and spicy and they offer a pretty nice set of vodka drinks. Also a lot of variety in beers on tap.
Great place for drinks. I might try the wings some other time, they looked amazing!

Amazing first experience. The staff was very friendly, the service was awesome and the food was amazing. Definitely recommend, if you’re in the Port Credit area.

Originally we were supposed to go to Papa Giuseppe’s next door for a Birthday meal promo but the wait was 45 minutes, which was about 40 minutes longer then I was willing to wait. Luckily the offer was also for the Pump House Grille right next door as well. We had no wait, thought the place was quite full. My first impression was not the best as the greeter and another server/​seater that came up to us were actually quite rude. Perhaps that establishment should consider switching up who is at the door, because if it were not for the good waitress we ended up with it would have lowered these stars.
We got seated at a booth, the place is really quite large, lots of TVs in the bar area, a bit loud but it was a Friday night.
I was happy to see a veggie burger on the menu, which I got with the jalapeño cheddar toppings. The patty was just a frozen standard veggie patty but it was a good one (similar to Jack Astors). The toppings were so good! Very (spice) hot and super tasty.
My boyfriend got the steak which they covered as a Birthday meal item, which is simply amazing. He didn’t have any intention going in of getting that; while just joking we were told it was covered with the promo. He said his meal was really great too. It is awesome that they do this free Birthday entrée because now I know that this restaurant is better then I had originally thought it would be (likely would not have come here otherwise) and I found a great veggie burger option.

Friendly staff all around.
Lots of seating. Booths, stools, you name it. Patio is kinda small though unless you are big on that this wouldn’t be the place for you.
Good for drinks on a game and fight night. All year round.
Parking is a breeze, there is plenty on the street and the library next door allows until I believe 3 or 4 a.m.
Recommended.

I was at this location on the weekend and have been here before a few times. I guess I just kept forgetting to review it. Anyways this weekend I tried there nachos and I was very pleasantly surprised on how good they were. They actually spread the ingredients all around and layered the nachos not just threw everything ontop… that’s always very nice .
The server was nice and prompt. The place is casual yet nice, meaning you can forsure bring a date .
And the patio is nice .I will be back forsure.

I live nearby so come to one of the three Pump locations pretty regularly. The Pump House Grille is the location that I come to most on week-​ends in the morning to grab the breakfast special, which is really cheap for the amount of food you are getting. Two eggs, toast, home fries, fruit, and sausage for well under 10 bucks is good value.
If you have read my other Pump reviews, the food here us very good, way better than a lot if the pub chains that are out there. Even though they were not a part of my breakfast this morning, I give a shout out to the seafood quesadillas and the beer selection!
The staff are very friendly and attentive, and the décor (especially in the «new «addition) is «upscale pub». All in all a great place to go with a buddy to grab a beer, a bigger group, or the fam!

I came here with a group of people for the «in between» of a wedding from the ceremony to the reception.
It was a little too cold outside so the patio wasn’t open, but we were able to get a spot inside. The inside is deceivingly big compared to the outside. He décor and overall lighting is dim and pub like.
The food was a-​ok! Typical bar food quality and style. There are a lot of beer options both bottled and draft. I am not a beer fan so I stuck with my classic fave, a caesar.
Parking is a little bit of a pain, you can either fight for a side street spot or go to the library or Arena where there is a plethora of available spots.
Overall this is a solid pub style restaurant with good service. Will come again.

I have only been here for drinks but the service is always fast and friendly. I have also ran into some local celebrities here like Jeff O’Neill.
Please comment if you have eaten here.

Through all my Port Credit travels (and for those who’ve followed my reviews over the past couple of years, you know there have been many PC travels) I’ve ventured into The Pump House Grille on several occasions. Surprisingly enough this was the first time I had ever actually eaten a meal here.
The PHG is a cool spot in terms of looks, a perfectly circular center bar servicing a small-​ish restaurant and bar area. With a new expansion taking over a neighbouring area and a recently expanded and fenced off patio space, the coming summer at the Pump House promises to be a good one.
This is definitely a good local watering hole offering good beer and basic bar drinks (vodka, gin, rye, rum, etc + mix). They also have a weekly Martini special, so I’m hoping that this is an initial forray in to cocktails because if they started doing old school craft cocktails I might become a regular myself!
For my first PHGC meal I went for the Louisiana Salad — baby spinach, tossed in honey Dijon dressing with blackened tiger shrimp, chicken, bacon, tomatoes + red onion. A hefty portion of fresh salad and toppings and the dressing was light and deliciousBUT the chicken and shrimp were so over blackened that I couldn’t finish it as it was far too salty.
I’d still return here because I think they have some other amazing items on the menu by the looks of it that I just haven’t tried yet. I’ll happily adjust this review ocne I have more to base it on, until then, this place stands as A-​OK in my books. Until next time…
Eatcrest Out!

I have heard good things about Pump House Grille from a few people, so my boyfriend and I decided to give it a try on Friday night. It was cold and rainy, but still very busy with the NBA playoffs happening. We walked in at 6:30 PM without a reservation, but we waited only about 15 minutes before we were seated.
I did not expect to see a bigger, roomier, and nicer dining area in the back. The service was good, the staff were polite. There are also quite a few TVs, and it seems like a lot of locals were there to watch the Raptors’ playoff game.
The server gave us a list of the day’s specials, but we decided to stick with their menu items. We started off by ordering the Potato Skins with bacon, spring onions, and cheddar. It was decent, but nothing special.
For our mains, we tried the Seafood Diavolo and Penne Arrabbiata. Dave mentioned below that it is a good amount with leftovers, but we did not expect such BIG portions. We felt full just by looking at the size of our pastas! The Seafood Diavolo was not appealing (being saucy and orange in colour…), but the jumbo shrimps were cooked perfectly and there were chunks of lobster which were quite tasty. The creamy rosé sauce made it very filling, and it was not spicy at all. The Penne Arrabbiata looked a lot like something we used to make (too often) back in university (…with Classico sauces!). We expected to see slices of sausage but it was more like ground pork. It was more peppery, rather than spicy, hot with a kick as it should be. Unfortunately, both of the pastas were overcooked, too.
Perhaps it was an off night for the chef, or it was a new chef… but we would only dine at Pump House Grille again if we happen to be in the area. Well… we may return when they are doing their specials.
* Mondays to Fridays from 3 to 5 PM – 59 cent wings (only until the end of April)
* Wednesdays from 5:30 to 9:30 PM – $ 1.50 per oyster

Thursday afternoon .
I ordered a cup pea soup it was very good
I have to give the soup 5 stars.
Next it was the pump house burger with fries the fries we’re perfect. But the burger was dry. Under seasoned. I will not order that again.
Service was not that great had to wait for napkins, water refills where never done.

Looking at the photo of potato skins I took makes me want to drool!
This place was delicious!
Small busy and intimate restaurant!
Awesome service and friendly staff. I will be going back!