Koodo Mobile

I joined Koodo pretty much when they started off (founded in March 2008 I believe, and I joined in May 2008).
They had many glitches at first, especially with text messages or data usage that I would get charged for unfairly when I never even used the web. After the first or second year they’ve been in business, I never had any issues.
I find Koodo to have some of the most competitive pricing around, that is the main reason I switched to them (I used to be with Rogers and Fido before). They have new phone plans every few months and big sales during back to school or christmas time. The great thing about Koodo is that you can change your plan every month and having the Tab is a great way to reward their customers — the longer you stay with them, your phone will get paid off and you can earn credit towards a new cell phone.
Their handset devices used to be lacking in selection, but now they have all the top contenders, iphone, samsung s3, blackberry z10, etc. Whenever there’s a big phone release, Koodo may not be the first to get it, but they do get it within due time.
Customer service is good, the wait times when you call are never too long and they’re generally able to resolve your problem. I’ve inquired about billing issues and they’ve always credited me back. When I called to complain about any phone issues or if I wanted to leave, they offered me a discount and bonus to upgrade to a new phone.
Koodo is quite accommodating and always competitive with other providers offering low prices.
I also like the fact they have a refer a friend program, you get 25 $ when someone signs up.

I have been using Koodo Mobile Cell Phone for almost a year, I am happy with the phone, to the point that I have not had to call tech support once, Yay. My hearing is not the greatest, but the volume can be turned up to a volume that I do not need to use a secondary hearing aid to hear the ringer or the person on the other end of the call.
The only problem I have is there advertising, why do they lie when they have a great product. They advertise that you do not have to sign any contract with them, this is true, you have to sign a tab with them, which is a three page contract. Now they are offering a free caller ID and voicemail if you pay $ 5 more a month, how is that free?