Le Place d’Armes Hôtel et Suites

As good as it gets — rarely had such great, friendly service and staff at the same time as perfect location and superb, clean, well-​designed rooms. The Suites are amazing, and make you feel at home. Location is right within the Old Town. Our favorite stay in Montréal.

Excellent hotel with great rooms! Spacious room with a beautiful bathroom! Great bar attached and restaurants.

I had a wonderful time here back in March. Hotel is located right near center of town and within walking distance of everything. Our room was two stories, very interesting but it worked out really nicely. The shower and shower soaps were AMAZING. We had no problems not speaking French and no attitude about it as I was told I would encounter. The staff was great even when it was 7 degrees outside. I had s wonderful stay at this hotel.

I recently stayed here and yes it’s one block to the Cathedral, its a great hotel, a fine bar and restaurant. I am righting to compliment the entire staff. The first day of my stay i hurt my back and the staff could not have been nicer. From the all the doormen to all the concierge. They delivered ice quickly and often. They inquired as to my health and were genuinely concerned. I will stay here again.

loved it here.
wish i could go back there soon.
location is perfect. easy walk to so to many landmarks and good restaurants.
service was welcoming and accommodating. there is complimentary happy hour in the lobby.
room was classy, beautiful. dark leather couch, brick walls, beautiful windows that create natural lighting.
wish we could have stayed longer.

Our stay was lovely, but we were egregiously overcharged. We were billed for a suite (which we didn’t stay in), 2 breakfasts (which we never ordered), and half the minibar (which we didn’t take). The hotel management was incredibly unhelpful and would only give us a partial refund — not the kind of service I was hoping for in such a nice hotel. It’s too bad because the hotel is great– but I will somewhere else next time!

Could have been great…
Great front door service, procuring an umbrella and checking luggage were a breeze. Rooms were well taken care of by housekeeping.
Perfect location… good walking distances from all of Old Town.
For our first few days we stayed in the old Scottish side of this hotel. Rooms were small, but nicely done with small, renovated bathrooms. Hall noise was very loud, but you could not hear from room-​to-​room.
On the first day I noticed a rancid smell in the hall. I mentioned it to the desk. On the second day it was worse… smoke and strong cooking and grease odors in the hall, but so far not the room. I spoke to the desk manager. We received candy and an apology. On the third day smoke was accumulating in our room. The desk clerk moved us (for our last night) to the newer side of the hotel. They sent a bottle of red wine and an apology.
This way I got to experience both types of rooms… the new side was bigger and modern. I liked the look of the old side better, but the size of the new.
I understand that they may not have been able to address their kitchen HVAC problem right away… and did not necessarily expect a fix during our stay. I think they were very slow to respond to our discomfort, and wonder about all the other folks left there. The smell was revolting.
Sadly not a wonderful stay…

The hotel is divided on 3 buildings, each from a different epoch. These buildings are strangely connected, there’s an architectural issue concerning circulation areas. My family booked 3 rooms: my brother and his wife were put in a different building. My parents and I (2 separate bedrooms) were put in what seemed to be the oldest building. The room was ok to me, but my mother complained that the bed was too small for her and my father. Moreover, there was work being done on the façade, so noise would start early in the morning. My brother, who was in the newer building, had a King bed and no noise, so he wasn’t complaining at all.
As we all had booked on the same site and payed the same amount of money, we decided to ask the concierge if my parents, who are old and require extra space, could move to a room that had a bigger bed and a facing a different direction so they would have a more pleasant morning. The lady on the front desk was extremely impolite and denied any chance to move to a better room. «You booked on Hotwire» she said, as if it was a worse kind of booking, leaving my mom and dad hopeless to spend vacations in a more decent room.
My parents don’t buy fights easily, so they gave up right away. I would’ve tried harder, but they didn’t want me to. We stayed for 4 nights at this hotel and we don’t plan to go back. The bellhops were an exception, they were great. But the front desk staff was very unhelpful and sometimes rude. Who wants that on vacations? No thanks.

Le Place d’Armes Hotel & Suites is a difficult spot to miss in Montréal. The outside of this hotel is beautiful. Cannot comment on the inside because I have not spent the night here yet. Maybe on our next trip to Montréal, I will.
The location of the hotel is wonderful. As others have mentioned, they are located in Old Montréal right by the Notre Dame Basilica. Cannot beat that.
Hope to stay here in the future. Til then, 4 stars!

Wonderful hotel in Old Montréal. Nice sized, beautifully appointed rooms with great service. Always a joy to stay here.

My favorite hotel in North America (so far).
I loved everything about this place in my two days I spent here in early 2015. This is boutique hotel done darn close to perfection. Most people rave about the location which is understandable and heard to beat, right in Old Montréal and near the Basilica. The high ceiling and loft design of the hotel give it a distinctive flair I had only previously seen in a select few in New York City. Tack sharp and responsive service. The onsite restaurants are also amazing as well. Opt for the breakfast. The pains au chocolat are worth the price of admission alone.
I chose this hotel to propose to my soon to be wife. I had no regrets.

My room was big and clean with a fantastic bathtub. The bed was a bit hard, which is a big plus for me because I prefer that, but that might be a minus for someone else. The sushi place on the bottom floor is great for a more lively atmosphere, and there are a lot of places you can walk around. I would definitely come back.
The only cons are that the room service menu isn’t that diverse, and there is a bit of construction going on in the street, but the construction will eventually be over.

I had a great experience here. The room I had was large with a very comfy bed, plus a nice jacuzzi tub in the bathroom. The bathroom was bigger than the hotel bathrooms I’m used to. The room had a nice view of the city and was superbly decorated. The staff were very friendly and prompt. There is a bar downstairs and also a restaurant and our stay included two free drinks.
The hotel is in a nice location, right by Notre Dame in Old Montréal. There’s a lot of great restaurants nearby, as well as the waterfront. It’s also pretty walkable to other parts of the city, as well as close to the metro station.
The only downside was that the hotel parking was expensive and also, it was a bit of a pain to drive to because of road construction.

The hotel had a much «hipper» vibe to it than what I expected from the sense I got of it on their website.
We arrived in the evening and music played in the lobby where they served yummy hot chocolate. The bar/​restaurant attached was packed with good looking people and had a fun vibe to it. It was however, pretty pricey.
The continental breakfast was $ 20 and really didn’t contain much. We also ate there for a late night snack after discovering the room service menu didn’t really have anything we were interested in (unfortunately the restaurant menu is the same as the room service one). We decided on the fish sticks, which were not fish sticks, but one huge piece of fried fish. As odd as it looked, it tasted delicious. Random peas next to fries was a bit odd, but we were in Montréal so we went with it and we were again surprised at how yummy they were.
We had reserved a junior suite. I had no idea that it was a two story room. How cool. You walk into the bedroom area and upstairs is a loft with it’s own ½ bath (no shower), couch and sitting area with desk. I thought the bed should be upstairs, but it really didn’t matter.
The bedroom had a large bed which was SUPER comfy, a beautiful brick wall, tv/​minibar area and a great bathroom with large jacuzzi tub/​shower. We loved the hotel bath products which they were very generous with. We had a great view of the square and Notre Dame.
The maid service was late everyday (I read another review that mentioned it and thought I would too), but it didn’t really affect my rating. The internet service was free which was a great bonus, but it kept signing us off and that was a bit of a hassle.
The hotel gym was a tad limited and rather dark, but we didn’t expect much in the way of a gym at this hotel anyway.
Overall, the experience was wonderful.

Wonderful stay — the staff was so accommodating despite that I kept having to retrieve things from my car. It’s so close to the Notre Dame Basilica. The rooms are clean and well-​decorated. They recommended the best dining options (L’assomoir was perfect for late-​night). I love the décor and the exposed brick wall. And the free drinks definitely topped off our experience.

What I liked:
— Best hotel bed I have ever slept in — firm, mattress doesn’t bounce, soft pillows — just perfect for me
— Very spacious room with exposed brick wall, fire place, DVD player
— Gigantic bathroom
— Friendly and helpful service
Areas for improvement:
— The house keeping service was a bit late — after 2 pm.
— Very spacious shower and enormous shower head promised an excellent experience. The limited water pressure didn’t deliver on this promise.
— No heating in the bathroom — something that you would notice in fall/​winter :). We kept the washroom door open to let warm air from the room in but it didn’t help much.
— No coffee/​tea maker in the room (fire hazard considerations?).
Overall, a great experience.

Really nice smaller hotel in the heart of old montreal. Great walking access to old montreal, notre dame, the metro, etc. My room was huge with a great shower. Service at the front desk/​concierge were great. Clean, modern rooms. Came for a conference and the food was pretty decent as well. I would agree that in general, the lighting scheme is a bit darker than other hotels and prob a bit on the pricy side overall but definitely nice.

Fantastic boutique hotel in the heart of the city. Staff was extremely friendly, and changed my room when they saw I was displeased with the first choice without a charge.
Be prepared as rooms are a bit smaller than a chain hotel as this is a converted building, but for those of us used to boutiques this is a normal situation.
The restaurant in the morning makes a great breakfast, and turns into a pretty trendy bar at night so on a cold winter you don’t have to leave the hotel for fun. When I come back to Montréal this will be my first choice

This was one dark hotel! Our room was super dark, even with all the lights on! The staff was very friendly and helpful. The room was clean. The cookie/​popcorn service wasn’t punctual (it came with the package we bought). Guest Services asked what time it should be served, we said 7:00 pm — it came after 8:00.
That being said, housekeeping was great. They turned downed the kids bed (later than we requested) but did a very nice job. They were also very understanding when they got the 10:00 pm call to change our pillows and blankets for hypoallergenic (the hubby requested it when he booked the room).
The gym was nice and clean — also super air conditioned. The jacuzzi was nice but a bit cheaply made (the drain never stopped running, even with the stopper down). The auto clean scared the hell out of us.
I am more of a Four Seasons’ girl, but this is a nice option — the location was great. Very centrally located.

Fantastic place to stay in Old Montréal. The junior suite was enormous and had every creature comfort one would need. Including a massive shower stall and separate deep jet tub in the mammoth bathroom.
Staff were eager to help with every question given and were given free drink tickets to the Suite 701 lobby bar.
It IS expensive in my opinion, though. But it is much better than average.