Lenscrafter

Fairview (LenseCrafters)
I ordered Rayban sunglasses (fully loaded: polarized, scratch resistant etc.) from the Lensecrafters store at the Fairview shopping centre. I was told that it was going to take 7– 10 days. After 12 days, I was told to call back the next day. I called back and I was told that the order was cancelled twice and once again no explanation was given by LenseCrafters — I was told to call back the next day. Once again, I called back and I was told that they couldn’t fill the order and I was told to come back to the store and choose another Aviator brand.
I returned to the store and explained the story and I tried to find another model — but to no avail. I was told that there were no other Aviator brands in the store.
While I was being refunded the downpayment that I gave them 17 days earlier, my wife wondered around the store and found plenty of other Aviator brand glasses in the store. The manager that served was a little dishonest about this and I am very disappointed with LenseCrafters. He didn’t even offer me a discount on any future purchases with LenseCrafters.
This was my first experience with LenseCrafters and I would not recommend this store to anyone. This is no way to treat a customer.
The name of the store should be changed from LenseCrafters to «LenseCrappers».

Very nice people, selection of glasses is okay — I was expecting more variety.
Took off a star because they weren’t very honest about their «See Now Pay Later» plan, which says no monthly interest. There is no interest (until your x amount of months is up) but there is a monthly service fee which they ignored to explain.
I have been going to Lenscrafters (usually the one at Angrignon) since I was 5 years old, and i’ve never had a problem and I would return next time I need glasses again.

Downtown location of the chain. I needed glasses fast. I was able to get a vision exam from the adjoining optometrist (she is very professional), I got my prescription in less than 30 minutes and my glasses an hour after. Nice people.