Ritz-Carlton Montréal

Central location, friendly staff at the front desk, new amenities. It took them four years to remodel! So yes, spanking new and near perfection, complete with the Japanese toilet seats to keep your butt warm.
They would’ve earned 4 to 5 stars if:
— Their breakfast buffet were up to par. I suspect their chef would cry if he saw the spread at any other Ritz, which is typically a super fancy fare. Not here. The selection was so pitiful that I actually skipped breakfast.
— They hired more professional waiters/​waitresses. Ours practically threw a plate of brown sugar cubes on our table when I asked for those instead of the kind that came in paper packages. Hmm… perhaps she didn’t get coffee that morning? In any case, if I can still recall this a week after checkout, her attitude must’ve been pretty bad.
— They had a more experienced staff at the spa. Until then? Two words — don’t go. Yes, relatively speaking their massages are cheap. But you get what you pay for. Let me put it this way: my husband gives better massages than my masseuse did, OK? Sigh. No bueno.

We visited Montréal to celebrate a bachelorette party and chose to stay at the Ritz as a surprise for the bride to be. From the second we got there until we checked out our experience was extraordinary. The staff even surprised us with complimentary chocolates and a bottle of champagne upon arrival. The rooms are absolutely stunning. Huge walk in closet, spacious bathroom with tub and Japanese toilet, softest linens. The service is impeccable. The most helpful and gracious staff. Afternoon tea was a delight. We felt like royalty. Worth every penny!

The Afternoon High Tea venue is beautiful! The entire experience is elegant and relaxing.

I had afternoon tea here. Very pretty setting and fantastic service made for a great experience. Sandwiches and pastries were good but did not stand out to me. Basic selection of teas. Scones were great and I especially liked the rose petal jam that accompanied them.

Thé royal dans le «Palm court», le foyer consumait doucement des bûches dans un atmosphère feutré et moelleuse. Le service est efficace et discret, tout est accompli dans le savoir-​faire et la douceur, les choses apparaissent et disparaissent de la table de manière anonyme, la théière se remplie aussitôt qu’elle se vide, ici tous les convives sont égaux; le traitement est royal! La sélection de thé est classique, la qualité est présente. Plusieurs choix de champagnes, Dom Perignon, Veuve Cliquot, champagne maison… Tout est fait maison, que ce soit les confitures, gelées, saumon fumé… Tout à été préparé par les mains expertes du chef pour le plus grand plaisir de nos papilles. J’ai hâte de revenir!

Simply fantastic!
One of the best, if not the best, luxury hotel I have ever been.
Rooms are beautiful, the staff is top notch and lovely
And don’t get me started on the restaurant:)
If you have the opportunity, a must in Montréal

Perfection in every way!
Beautiful rooms, great food, terrific service great location.
My very best and highest recommendation.

awesome location and amenities. rooftop salted water heated pool, dom-​perignon bar, afternoon tea, fine-​dining, etc. Free wi-​fi was great. particularly loved the remodeled rooms with the automatic black out & sun shades, nespresso coffee machine, and mostly the heated bathroom floors and toilet seats. We had drinks at the bar, and had breakfast/​tea in the palm room. The service was good, we were greeted with warm towels and water. we were escorted to our rooms from the bellman. But i felt service could have been better, i mean it’s the ritz. I felt they were short staffed during our stay, most of the time, we had to open our own doors bc there was usually only one person in the front. we were told our toddler was going to get a special treat brought to the room, and she never received it. we did get turn down service, but nothing the extra mile. they didn’t ask us the occasion of our trip, which was our anniversary and my bday. I guess i expected more for the price you pay staying here, service wise. But in terms of amenities, we couldn’t be happier.

Venue is elegant. Food was Fab. Service sensational!
The last time I was here was May 10 1976. It’s reputation for excellence is well deserved even after all these years.

My all time fav. hotel any where in the world. Excellent service, beautiful rooms and common spaces with some high tech features thrown in.
You will notice the outstanding service as soon as you walk in with greetings coming from everywhere, hot towels for your hands and face and your offered a drink. You also get a personal tour of hotel and your room (and they refuse to take a tip).
The room is simply beautiful. Lots of space and the perfect combo of old school luxury with modern features. They have the Japanese toilets that do everything electronically (the lid rises as I approach it) and heated! If you wake up in the middle of the night and get out if bed, dim lights turn on automatically so you can navigate the room in the dark. Showers have a touchpad thermostat for the water. Take a shower or Bath — washroom is huge with TV’s.
Bed is incredibly comfortable. Nice seating bench with pillows by the windows with a beautiful view. Rooms are really spacious.
Room service was quick and served professionally. The restaurant and bar in the hotel were also excellent. Enjoyed some fantastic meals there. Common sitting areas were beautiful and a pleasure to be in.
Everything you can ask for and then some. Best choice when visiting Montréal if your budget can handle the price tag!
BK

Classy ambience, great scotch selection, furniture and architecture out of a photographers dream! And beautiful rooftop pool
The rooms for the price are overpriced for the size and quality, but I guess if they lowered the price the brand reputation would go down the drain. At least add some special items or amenities to the room to separate The Ritz from the pack!
High tea is is always great here too.
Anyways it is the average 4 – 5 star experience you would expect from this chain.

This is the standard of Ritz Carlton. The technologically advanced toilets (heated, auto lid, auto flush, cleaning features and fan) are reason enough to stay the night at this hotel. I have yet to find another Ritz with them. Make sure you ask for an extra seasonal Ritz room perfume too. Can’t say enough great things, and of course, the service is top notch.

This was the most amazing hotel experience I’ve ever had.
The lobby is just gorgeous. So traditional, romantic, just beautiful. Brought us bottles of water right when we walked in. Like they could read my mind! While checking in they asked if we needed anything else and I asked for almond milk with my coffee in the morning, which they said they’d get for me. Score!
The room was just as amazing. Huge closet. Double shades on the windows. Bathroom: omg, the bathroom. The toilet was one of those Japanese toilets with a warmed seat, bidet that comes out and sprays your nether regions and then dries. The bathtub was screaming to be used, so I did. I could almost swim in it. It was huge! I filled it all the way up and never ran out of hot water. Just amazing.
We went to the restaurant downstairs one night for dinner, which was amazing, but that’s another review (Maison Boulud). The 2^nd night we got room service brought up. Everything was pretty small servings, but that was kinda expected. But the set up was beautiful. It’s possible I may not ever stay in another hotel while in Montréal ever again. This was just too amazing of an experience.
Ritz-​St. Louis, maybe wise up and learn something from this Ritz.

Recently renovated. Beautiful rooms with high end tech features. Headed bathroom floors and toilet! The rooms are beautifully done and opulent! This is probably one of the best hotels to stay at in Montréal. Highly recommended!

Really good place if you need to unwind, have a handcrafted cocktail or two, or three. They also have good high tea service until 5:30PM.
The palm room also offer small plates/​app, desserts, etc.
They also have good tea selection and when it comes to service and ambience there are no questions.

Hey, it’s the Ritz, what can I say? This hotel is five stars all the way with the only sad exception of not having a spa. Not that I have all the money in the world to spend on spa services but there’s something comforting about knowing that the option is available should I wake up one morning and decide I’m deserving of a signature spa treatment, agreed? Well work brought me to this hotel (as it so often does) and it was a great experience from the moment I arrived. We held several meetings and lunches in their ballroom spaces and the entire staff made sure our events were a success. The spaces themselves are very nice and I love the furniture and décor of the rooms.
Let’s talk about their room service menu. Order the pancakes (crepes) for breakfast. Wanna know why? That. Maple. Syrup. WOW! I don’t know about you but syrup can really make or break a pancake and the syrup they use elevates the pancakes to another level. In addition to the syrup, they dress the pancakes with fresh berries. Listen, I’ve never met a berry I didn’t like and something about the berries in Canada makes me want to do a little dance. All the fruits are the right size and flavorful, not like the shit we find in the US that’s packed with who knows what and can range from the size of my hand to my head. These are LEGIT berries so I recommend you get down with them.
Bathroom products… what they placed in my room (purple labeling) I was not about because it was way too fragrant but no need to fret, they are prepared to offer you other brands that may be more to your liking. I opted for Kiehl’s products and I was satisfied.
TOTO Neorest toilets. Enough said.
All Ritz properties boast the best beds ever. #nolie
Freeeeeeeeeee wifi!
If you make it to the restaurant attached to the hotel (Maison Boulud), order the first word cocktail and top off your night with the chocolate coulant for dessert.
Merci, Ritz Montréal.

This is the life! Period. I stayed at Ritz before but this location is the best so far for them.
Excelent! After all this little hotels I had to stay now I can give a 5stars review without even thinking:))
Luckily I don’t have to review what people stay here… Even more luckier I am with super nice ones around:))

The Ritz on Sherbrooke really does not look like much but once you pass the doormen into the lobby the hotel transforms into a oasis of glamor in the city. The front desk representatives were friendly and helpful. Basically check in was a breeze. I have been in the Ritz before but this was my first time staying there so my expectations were high. My room was appointed tastefully and felt like I was the first one to use it. Clean and not a wrinkle or piece out of place. The king size bed was tall and very comfortable but a little too soft for my taste.
One thing I noticed right away was how quite the room was. With all the traffic outside and just the city noise the room was very quiet. If you call to reserve a room make sure to ask for a upper level room when facing the Sherbrook Mount Royal side. Room on that side are not as sunny in the morning but have a nice afternoon sun. Tip: When heading out make sure to call at least ten minutes prior to have your car valet to the front. Saturday afternoon before the dinner hour it can get busy with hotel guests all trying to get their cars to venture out into the city.

Always wanted to try out a proper British high tea service and hands down, the Ritz Carlton hotel is the place to experience it.
The hotel itself has a storied past, with the likes of Elizabeth Taylor and Richard Burton getting married here for their second time around, visiting dignitaries always ended up staying here as well as more than the odd movie star or rock star. These days unfortunately, it’s full of the nouveau-​riche. Lots of big hair, status purses, giant fur coats and too much perfume. Nonetheless, with gilded walls, golden mirrors, understated but elegant décor and extremely comfortable chairs, it’s easy to tune out that Miami-​beach, Beverly Hills wannabe crowd.
If you have always wanted to try out a high tea service, with scones, clotted cream, cucumber sandwiches and dainty pastries, look no further.
Service was extremely attentive, our tea pots were constantly being refilled, the servers were excellent in explaining all the pastries and sandwiches and were not too obtrusive.
The one thing which stops me from giving the experience a full five stars is that for all the hype, the sandwich bread did dry out quickly and I found it strange that the maitre d’ stopped by our table to give us a cross-​examination when I did not see him do that to anyone else.
This is definitely a wonderful place to hang-​out and decompress with a friend or two for a casual and leisurely Sunday afternoon or after a hectic afternoon of shopping.

Location: Well, I thought it was obvious — the Ritz! Located on Sherbrooke West, not far from the museum.
Hotel stuff: To be quite blunt, the hotel lobby and tea room were GORGEOUS! I can only imagine what the rooms look like. The tea room has beautiful high ceilings, is quite large, and very bright. It’s got a modern meets old-​school feel to it. It’s a pretty classy place — but then that’s what I would expect from the Ritz. I stopped in for high tea on this very cold, Sunday afternoon. Note: Tea service ends at 3pm.
Service: Initially, I got a bit of attitude from the boy — I was waiting for a friend and was taking some photos. I think he assumed I was just hanging around for no good reason, however, his demeanor changed when I informed him that I had a reservation. He immediately escorted me to a table, insisting that I would be more comfortable seated, while waiting for my friend. Nice job, dude. Service during tea time was impeccable. The staff was prompt and tended to our every need and our teapot was always full.
The seating was comfortable (the chairs were huge and probably pretty old). My only complaint is that the table, while lovely, was a bit low. You really do have to be prim and proper at high tea — no leg crossing accepted! The waiter had seated us near the Christmas tree so the view was great. Let’s be honest — the view is great no matter where you sit in this cozy tea room.
Nosh: We opted for the $ 32 service which came with our choice of tea and a tiered serving dish comprised of scones, finger sandwiches and sweets. For about $ 10 more, you can include a glass of champagne.
Scones: I don’t normally eat scones but DAMN, these were SO good. My favorite was the plain version; the cranberry scone was good, but I generally don’t like dried cranberries. The scones were accompanied by a rose marmalade (yum!), cherry marmalade (amazing!) and Devonshire cream (holy shit, give me a bucket immediately!). So… the scones were a hit.
Finger things: Why are crustless finger sandwiches always dry? I don’t get it. Anyway — we had smoked salmon and cream cheese (not the Philadelphia type either), cucumber, egg and tomato/​basil. The hits were the tomato/​basil (delicious and flavorful) and the smoked salmon (the cream cheese wasn’t too cheesy or salty). The egg and cucumber sandwiches were OK, but they weren’t exciting enough for me.
Sweets: We got an assortment of mini things that we shared by splitting each item in half. I don’t remember what anything was except for the éclair and the Mille-​feuille. There was also a delicious piece of chocolate cake that was spiked with Grand Marnier (amazing — any chocolate lover will adore this), carrot cake (by the time I got to this I was so full that I left my half. My friend thought it was OK), a double cream-​puff that left me a little underwhelmed (too sweet), a Mille-​feuille that also did not inspire me (something about the custard just didn’t work for me — I prefer cream in my one thousand layers), and a mousse of some kind that was great. Oh, the éclair was very good.
Overall: I would go back again and recommend it to pretty much anyone who likes tea as much as I do. Make sure you cal ahead to book a table.
Cons:
— Nowhere to put your coats
— Table too low for my liking

What I like about this hotel: great location; friendly and very attentive staff (we stayed here over Christmas, they went over and beyond to help us find out what restaurants were open on Christmas Day, as well as what tourist attractions were open); spacious room; free wifi; bath tub and shower. My favorite thing of the hotel room is the automatic toilet, yes it sounds weird. but you have to try it yourself and you’d want to carry one home.
What I don’t like about this hotel: technically nothing. But I wish they had more than just one restaurant, and it’d be great to have a bar and spa on site.