Watermark Restaurant

If you want a view reserve a table. If you want a good meal try some place else, not worth the 3, 4, 5 courses for $$$$. Food was cold, came late. We were not happy!!! Our waiter did not acknowledge the notes on our reservation. The hostess welcomed us with a happy anniversary. He was very busy with other tables and tired his best to get to us. We will never dine here again.

I almost was discouraged from going because of the reviews but I figured there was a beautiful view, the food looked good, and it was well-​priced. We were also staying in the Hilton which made it more convenient. The food was remarkable and the view was breathtaking. I got the chicken and shared the NY steak with my friend and they were both good. Dessert was delicious too but the lavender was a little strong for our tastes. Service was phenomenal so I do not know why there are negative reviews. Try going around night time so you can catch the fireworks. Definitely would have regretted not going.

DISAPPOINTING.
Good points:
The décor is lovely; they’re not kidding about the great view of the falls. The Maryness (local, apparently) Pinot Grigio was fine.
Bad points:
Service was somewhere between fashionably-​slow and we-​forgot-​about-​you. The food was exceptionally mediocre. The goat cheese crostini was tough (how that’s possible I’m not sure). The chicken supréme was tasty, but not exciting. The mushroom side dish I ordered was bland (at $Can 8.00 for a side dish, I’d like a little pizzazz). The seafood linguini was flavorful, but both the pasta and the seafood were overcooked. Our dessert, the bread and butter pudding, did absolutely nothing for the meal.
This is a restaurant that is reaching for greatness, and falling far short. The food is not terrible, but it is hugely overpriced for what we received. For a $ 250 meal, I wanted my culinary socks knocked off. Didn’t happen.

Staff was very friendly, food was delicious and worth every penny, beautiful internal design with amazing Niagara Falls view:) Music played was just perfect.

Watermark is trule one of the most remarkable restaurants in Niagara for a fantastic view. Coming here on Christmas day was a real treat. We were seated right at the window which was really nice especially since we were a party of 7. The view as you can tell from the pictures was absolutely breathtaking, and certainly warrants 5 stars (although the fireworks sort of do that for me). The food was nothing too spectacular, but in my opinion not as bad as some of the other reviews on here. I certainly enjoyed the steak and the Nutella mousse dessert. The appetizer was a pork belly which has room for improvement. All I got was a chunk of pork fat, and it was gone in one bite. Presentation was the only redeeming quality here. I did like the live music accompaniment from upstairs which made the night even more elegant.
Downside: service. While I can give watermark praise for the view, ambience and even the ²⁄₃ good dishes, the service was not at all up to standards. Waiting 20 – 30 minutes for a server even after being seated is not acceptable. Water was difficult to obtain-​ironic for being at Niagara falls-​and simple requests were not responded to promptly, such as extra butter or balsamic. Watermark needs to work on this… since such a beautiful venue overall deserves 5 stars. not quite there yet.

We had a good meal at Watermark. The view is spectacular. The service was very attentive before the food came and the staff were nearly impossible to find once the dinner was placed on the table. The food was good although for the price I found the steak to be chewy and of the quality I could have done myself at home.
The Tourism Improvement (TI) Fee that is added to the bill is optional. Double bonus points to one of the staff for telling us that. And shame on the town mothers for trying to soak the tourists with yet another tax (I’m sure fathers were involved in this taxation shake down; there are already enough taxes). Ask them to remove the TI Fee unless you just like being soaked by politicians you can’t vote for.

The staff in this restaurant are really friendly with a nice service.
Not complains about the food, good appetizer, entrees delicious specially the Seafood linguine wow, the same with the desserts.
The view to the falls at night is just an unforgettable moment in my life.
For this things I’m getting a five stars to this restaurant.

Visited this spot while we were at the Hilton (it’s on top of the hotel) Niagara Falls. Made reservations in advance and noted it was a bday celebration for 2 teenage girls.
Breathtaking views of the falls most assuredly. Beautifully decorated place that is comfortable but not stuffy. But staff is far from welcoming, warm and inviting.
Wait staff — ‘eh so so– nothing as wonderful as you would think this 4 star restaurant should offer patrons. Food was 3 out of 4 star (we all had the 3 course — steak entrée) but had better for less $$‘s.
Desert — a joke. Brought the totally wrong desert — and to boot, NO mention or recognition that this was a bday celebration for the girls (like the desert plate written with Happy Bday — a candle???).
Waitress while nice, was out of her league and we actually had to flag her down for add’l drinks, cocktails and check.
Move on and go to the Keg — it’s equally nice with cool views but food is fantastic and wait staff have got their game on.

My boyfriend and I were on vacation to celebrate our anniversary and the package we had came with a voucher for $ 40 off at this restaurant. Due to the not so great reviews, we were hesitant and actually had a plan to eat somewhere else afterwards, if necessary… but we were both pleasantly surprised because our meals were both delicious AND filling.
We were seated, as requested, right at the window overlooking the falls. It was basically the same view as our room but beautiful nonetheless. Our waiter greeted us promptly, answered all of our questions and gave us just the right of time to make our decisions.
We both picked the three course meals. I chose potato and leek soup, strip steak and nutella crunch cake. Rich chose ceaser salad, short ribs and bread pudding. He is still talking about the salad and I couldn’t eat my soup fast enough. I definitely wanted more! Our main courses were a good portion. My steak was a little fatty and very slightly overcooked, but the sauce was excellent and the potatoes were great. I would have liked more vegetables than the three small asparagus but overall it was a good meal. Rich had zero complaints. Our desserts were presented beautifully and we both ate every bite. We were full and happy.
We enjoyed it, but we would try something else if we went back. I would recommend this for a fancy night out or if you have a voucher. I do think it is pricey, but it is also a touristy place. We each did the three courses and each had a drink… even with the voucher, we paid well over $ 100.

The Watermark offers a bit more pretension than high quality food. But the view is terrific (the 33^rd floor of the Hilton Hotel), and it has attractively modern décor with seats arranged to give everyone a look at the falls. The service was also good if not exceptional. And then we get back to the food: mediocre we’re afraid. The dinner menu offers three courses for $ 49, four for $ 59, pretty reasonable given dinner prices around this touristy destination. The goat cheese crostini was almost inedible, crusty like a tired biscuit and requiring a knife to saw open. The chicken entrée was pretty tasty and not too dry but the flavor was quite one-​dimensional. The salmon was badly overcooked; we sent it back and got it better the second time around. The rest of our meal was mediocre, sad to say. Give the bartender credit, however: the dirty martini with extra olives was just right! Summary: go for the view not the food.

Had a business conference for the week and this is where we were served breakfast and lunch by way of buffet each day. Let me preface the review by saying the highlight of the restaurant is really the view of the falls from the 33^rd floor. Simply amazingly breathtaking vista views of both the American and Canadian falls! Otherwise the food for me was 3.5÷5
Breakfast was solid every day. Huge selection of your bacon, eggs, French toast, pancakes, sausage, a very good farmers sausage plus fresh fruit, cereal granola and other pastries. Also fresh items such as yogurt and most anything you can think that you may want to enjoy for breakfast. They also had an omelette bar but I did not indulge as they usually take too long and are much too huge for me in the morning.
Coffee was okay not great but could be a bit stronger. I prefer strong coffee however.
Lunch was okay and less enjoyable then breakfast. Each day there was warm meals consisting of choices of a starch (rice, potatoes or pasta) plus a meat dish, fish dish, fresh vegetables so this was good. There was also a fresh soup each day! Some of the dishes tasted mass produced and texture was not the best. A bit soggy under the chafing dishes. This is expected for buffet however. One day they did Asian with General Tao chicken which was sodium rich! The won ton soup joke we had was that it was missing won tons which seemed strange! I decided not to eat it!
Also at lunch they had a huge dessert section in which I skipped each day. Dessert after lunch is a sure fire way I will be glassy eyed and sleepy for afternoon presentations. No thanks but looked good!
Overall I’d consider breakfast a ⁴⁄₅ and lunches a 3.5÷5. The view however is a ⁶⁄₅.
Service was always very pleasant and courteous!

The food was good but not great compared to the price. DO NOT PAY THE TIF TAX. This is an illegal tax and you can ask them to remove it. I wasn’t aware until after the meal and it was too late. Because they charged me this tax I was tempted to rate them 2 stars but the service was good so I’ll be nice. Unlike the kindness they gave my wallet. The view and atmosphere is what you are paying for at this establishment.

Thx U Nicholas for ur help and all the photos it was a great experience the bottle service was great pricing was reasonable. It was the best start to along night of fun.

I was pleasantly surprised with my experience here after all the lackluster reviews. Maybe it was just the low expectations I had going in, but I enjoyed this place. I had dinner with my family here recently, and we had one of the most pleasant and patient servers I’ve met. My mom got quite drunk and my stepdad told long, boring stories, and still he waited on us with politesse.
I had the organic baby greens to start and the risotto as my main, and both were pretty good. It wasn’t mind blowing, but I found the food to be quite decent for a place that trades on its stunning view. (The view is certainly quite impressive and I am adding a star just for that.) For dessert, I had the white chocolate lavender mousse, which was good, but I thought my husband’s Nutella crunch cream cake was better.
As far as drinks go, they have some nice regional wines on the menu. I think I had the house Chardonnay, but whatever it was, I enjoyed it. The only thing that disappointed me was their cocktail menu. Everything was vodka based and candy flavored, which is pretty sad to see in 2015. One can order one’s specialty, I just like to see an inventive cocktail program that makes use of regional booze I wouldn’t otherwise think to try. That’s my only gripe and if you’re not a cocktail nerd/​boozehound like me, you probably won’t care.
I thought the prix fixe was not too bad a deal all things considered. If you’re in the market for a celebratory family dinner in Niagara Falls, I definitely recommend the Watermark.

prix fixe dinner: 3 courses for $ 49 pp.
wife had:
Beet salad. perhaps ½ cup of the rooted vegetable, table spoon of goat cheese, and some nuts. tasty, but way too small.
fried calamari. ok. again only about ¾ cup of the critters.
butternut squash risotto. perhaps the worst risotto ever. it was all mushy like porridge with very little flavour.
I had:
goat cheese crostini. small. about 2″ in diameter, served on a bed of beans with a sauce/​reduction. very good, but small
lamb and fennel sausage. very good, but small. served with grilled polenta with the same sauce/​reduction as above.
short ribs. Excellent! finally! on a bed of garlic mash, beans, asparagus and the same friggin sauce/​reduction!
In summary, the food items can be hit or miss. Great view, excellent service, mediocre food with very small (tasting size) portions.

We live on Marco Island, FL so I thought it wouldn’t be easy to plan a destination wedding. We found the pictures of the Watermark @ the Hilton online & thought that’s the spot we want our family & friends to come and celebrate our nuptials.
I can’t say more about the service, Every single person was exceptional ! We had our cocktail party @ the Myst lounge. Dinner reception @ the Watermark, the food was outstanding ! Then dancing @ the Spyce lounge. The next morning we were again back @ the Watermark for brunch, everything was fresh & delicious!
Thank you Paula & Sarah, only part of the staff @ the Hilton for making our special day extraordinary!

We came here for dinner and had a nice meal.
Let’s face it – the main reason to check it out is the view — and it does not disappoint!
Wonderful all around, and we had a table by the window.
For dinner we had:
(me) Caesar Salad + Sea Bass/​garlic mash
(hubby) Potato+Bacon Soup + Salmon/​Couscous
The salad was really wonderful — not at all heavy like many Caesar Salads — done deconstructed fashion with a light dressing. My hub raved about the soup and it did look good.
The Sea Bass was wonderful — cooked perfect in a beurre blanc sauce so it didn’t overwhelm the fish.
The staff were attentive but gave you time to enjoy. No rushing you through courses which was nice.
I would recommend this place — if for nothing else but the view.
Note — a bit high on the price tag side though.

Breakfast was very underwhelming. We opted for the buffet — food that should have been hot was cold, and food that should have been cold was warm.
You’re paying for the view here — not the food or the service!
We came in, and they seated us at a table that was apparently occupied by people who were at the buffet!
Do yourself a favour — go up here to the Myst Lounge for the view… avoid Watermark.

For a restaurant in such a good location and with such nice décor, and with such a price tag, I was quite disappointed. The ingredients they used seemed high quality but the preparation and presentation of the food was disappointing. The spinach salad had too many mushrooms on the side, though the pears were a nice touch. The lamb shank seemed good, though it was also quite expensive. The risotto, on the other hand, was very disappointing. It looked quite sloppy in serving and it was salty and not very sophisticated in flavour. The dessert was fine, but not very delicate either. It was something I would have expected from a grocery store rather than such a classy restaurant.
I went because I had the hotel voucher but I probably would not go back again. The view wasn’t even that great — it’s a great view of the casino, not the falls…

Had to come here for breakfast/​brunch while staying at the Hilton.
If i remember correctly, my mom had 2 free breakfast passes so we only had to pay for myself and sister, which don’t get me wrong, is still pricey. When you dine here, what you are really paying for is a nice view of Niagara Falls. The brunch selection is nothing special but I do recall that the person making our omelets were really nice and friendly.
As a tourist I would recommend dining here if you’re willing to spend the $$