Speedy Plumbing & Rooter

I must say that Steve and his crew, exceeded all my expectations! I live in Deep cove (North Vancouver) and called steve 3 months ago to get a quote for a big main water pipe replacement job. He was recommended by a good friend. he came over within 30 minutes and explained exactly what the procedure was and what it could cost! His quote was way more reasonable than the other quotes that I had so I decided to go with him because he seemed very trustworthy and competent! Him and his crew, replace the pipe and cleaned everything and he did not ask for a single penny more than what the quote was! The story doesn’t end here though! Two days ago because of the frost, the outside connection broke and there was water all over my driveway so I called him and he came within 30 minutes again! He open the concrete replace the connection put new concrete back up very clean and told me that it was covered under my warranty and didn’t charge you a penny! I would recommend this company to all friends and family thank you again for such a great job Steve and crew!
Homan

Just had a terrible experience. Had a faucet installed (I supplied the faucet) and a cartridge replaced in my Kohler shower unit. No prior quote was obtained because they weren’t sure about the shower problem. Never do this — my mistake.
The only part they supplied was the cartridge (they had to leave and go get one at EMCO) and the time to do that is paid by me. Totally time for this job was 2 hours (included the trip to get the cartridge which I later learned retails for $ 85.00). Total invoice was a whopping $ 670.00
I called in a complaint to the manager and still have not heard back. I am not impressed.

Used these plumbers (Steve and his son Matt) in early 2014 to fix one item + do some preventative work/​upgrading — total work about $ 1,000 or so. Did not have a good experience with them. They had to return multiple times to get the work done, i.e. stuff installed with no leaks. Each time they returned to finish the job, they talked to me as if I was doing something wrong by calling them instead of thinking about the fact that the were not successfully completing the job they started, i.e. proper installation, no leaks. They offered a «flat price» contract and I think that was the gist of the problem. With a «flat price», they seemed like they were rushing, so the job was not getting the time and attention it needed. Will not do that again, will only pay a plumber by the hour in the future, better for both parties I think. In the end, I did not even get «flat price», I had to pay $ 200 or so extra, and they cut open the drywall in my laundry room. There was no problem there before they came, they only thing they were doing in there was installing new hoses (braided intake water hoses, and a new drain hose). Everything worked fine before they came, so there was no real reason to need to cut a hole in the wall, and charge me for doing it to boot when we had a «fixed price» contract. I paid because I wanted them to simply go away. Will certainly not use them again.

They have good contact methods by live chat, phone or email with more or less instant replies and a visit arranged for the next day to replace my faulty garburator. I got a courtesy call to say when they would arrive, and they were spot on. They were friendly, professional and done in 15 minutes. The bill was less than I was expecting — very reasonable, so all in all I have no faults to mark them down on. Great service — fully recommended!

These guys are super nice and very professional. We recently purchased a washer and dryer at Future Shop and had two very incompetent technicians attempt to do the install. They left without completing the installation. We were very frustrated and called Speedy, and within 2 hours, Steve was over doing the installation. They’re very friendly and knowledgable and don’t try to over charge you. Great service and very professional. Love these guys.

I had a major issue. Our main water line broke on a Wed night. I e-​mail them around 7:00 pm at night and in within the hour Steve called me back saying they would be at my property the next morning between 8 – 8:30 am. They spent 12 hours at our house tackling what was a job from hell! The whole team was very professional, the right attitude and very hard workers. It was not an easy job. They stayed until dusk and came back the next morning to finish cleaning. This was on a Friday and Saturday of a long weekend. They will now be my go to plumber. Speedy Plumbing, you live up to your name! Thank you so very much!!!

I had a great experience getting help from these folks today. They gave me a one hour time window so I didn’t have to wait around all day and called to confirm they were on the way. Matt arrived and very quickly fixed my leaky faucet and pretty much re-​built the toilet. Very pleasant, efficient and professional. I would recommend him to any one who needs help with a plumbing problem.

Had a drain pipe on my washer come loose and leak water.
I called last night and was immediately given a very narrow time frame for a visit the next morning! (30 minute window — not all day)
On arrival, Steve was professional and pleasant. He did an incredible job on the repair as well as upgraded the existing installation.
Price was fair and I was able to pay by credit card on the spot (not writing down my card number on a piece of paper).
Great experience and this is now my goto plumber.

I went to turn my shower off this morning and the handle came off in my hand and BAM! I was out-​out-​luck chuck because I couldn’t get it back on which meant no more showers or baths for me. Ugh.
I googled «Vancouver Plumber» and found these guys. I opted to use the live chat feature where I chatted with Cathy. I told her what happened and she took my name and number. Half an hour later I got a call back from Steve and he could come by this afternoon. Steve and Matt showed up (very friendly) and fixed the knob in about 10 minutes. They didn’t try to overcharge me for other parts — they just charged the minimum call out ($ 99) and BAM! They were done It was fast, easy and non-​sketchy.
They take credit cards, debit and cash — no cheques.