The Spa at Steve Nash Fitness Studio

Terrible experience. Bought the Groupon, waited 45 minutes while the manicurist/​owner was running about answering phone calls. Did a hack job of a manicure, messed up two nails but would not take the time to fix it because she had to run to the bank. Made a joke about how I was «complaining». Just threw on more gel laquer, making the nailbed look goopy. All in all a very unprofessional woman who did not conduct herself in a way a relaxing spa experience would warrant. Pedicurist was amateur, massage sucked, she didn’t remove any of the cuticle or deadskin. Nail polish application was uneven.
The worst part: I came home and FOUR of the manicured nails just peeled off. Had to run into another salon to get it redone urgently as I was going to a wedding the next day.
took 3 hours to get a haphazard job done.
ASK GROUPON FOR A REFUND, DO NOT GO TO THIS PLACE.

I have to preface this by saying this review is not regarding services I received, but rather about those I have not. I purchased a Groupon deal for a mani-​pedi. It proved quite difficult to get in within the first week, which is understandable (groupon rush??). But then on the day of my appointment, a couple of hours before, I got a call letting me know my appointment was cancelled because they were under-​staffed, and «no, it’s not possible the following day, either». In fact, it sounded like they had no time available the whole rest of the week –another 4 days. The blessing was Groupon was fantastic at refunding my money in its entirety. They offered to contact the business owner to see if there was a way they can accommodate me better but I declined because a business with that level of incompetence is not a business I would have liked exploring. I was actually «shopping» for a nail salon i.e. this was potentially going to be much more than a Groupon visit for them.