Vickery Collision

When I brought my car in for repair, the receptionist was unpleasant and morose. When I picked up my car, she was pleasant and friendly. Since that first unpleasant contact, which has been addressed and rectified by the owners, I have been pleasantly surprised and impressed. It takes genuine effort, humility, and commitment to be friendly and upbeat in a customer service position. It isn’t easy for anyone to keep a smile on their face ²⁴⁄₇. That’s where personal effort and excellence comes into play. And, in the end, the customer service was amazing, the repair work outstanding, and the final cleaned and ready-​to-​go presentation of my car impressive. The owners have proven to me that they listen and are fully dedicated to the quality of their craftsmanship and their customers’ experience. I will definitely return for further repairs and I highly recommend Vickery Collision.

Crashed front end of my BMW M5 and I had no collision. Vickery made the repairs and kept in contact with me so there were no surprises on the final bill. The end result was beautiful paint and body work, thank you Alex and his great team

I am impressed. Alex came to our home, explained what would be required and answered our questions Re insurance reporting. They provided quote and scope of work within 24 hrs and then came and picked up vehicle leaving us a nice loaner. They kept us informed of repair timing and returned our vehicle when done. Wow, not only does their work look great, they washed and cleaned the vehicle inside and out and I won’t need my detail appointment. Thanks Vickery!

I’ve used these people for mobile work on my car twice now; once about a year ago and just today. Their service is fast and the product is so good you would never know that anyone had damaged the car or that they were ever here to begin with. The work is flawless and the price is great.
They even went above and beyond to touch up a few minor pings that I didn’t even notice. Nice touch to finish up; left the place spotless when they cleaned up. And, Bill and Kelly were great to work with.
Hopefully I’ll never see them again! Now, if I could only stop driving into things!

Someone hit our brand new work van while driving in traffic. We immediately called Alex Wardle of Vickery Collision. Alex came over the same day and took our vehicle to his shop in North Vancouver and within 24 hours our vehicle had been fixed. They also washed our truck before returning it to us. They were extremely polite and professional to say nothing of extremely fast. We would highly recommend calling either Vickery Collision or Colorworks for any of your bodywork needs. They are an ICBC accredited shop as well so they can handle any ICBC claims.

It’s great when THEY tell you about a mistake that you wouldn’t have even noticed. When I got some body work done and went to pick up my car, the last guy to polish it noticed a small imperfection in the clear coat. I probably won’t have noticed it but they wanted it to be perfect! Because I needed my car for the weekend, they said it would be no problem to bring it back at a later date. I did and they fixed it! Great service.