La Prep

I’ve tried a number of paninis here. They have been average. I wouldn’t get Ham and Brie or Cajun Chicken again because both paninis were pretty bad. They were very dry and not very fresh. I liked their Sriracha Chicken and Chicken Pesto more. They seem to have a great selection of salads, yogurt and baked goods. They do have some selection of fancy-​looking tea bags and flavoured coffee as well.

Love the banana muffins here… So moist with chunks of real banana inside
The grilled veggies panini and the salami panini are both outta the world good!
The mojito smoothie is delicious and tastes refreshing and just like the real thing minus alcohol of course
The parfait is satisfying, sweet and really good too.
The service is okay. Prices are kinda expensive but I come here mostly for convenience. Plus everything tastes good.

I agree with other reviewers — I only come here because of close proximity to work and it’s a fairly healthy alternative to food court meals.
Positives:
— I really like their Chicken and Avocado wrap as well as their grilled flat breads.
That’s about it for the positives — the not so good:
— Expensive. For a wrap that’s almost 8 bucks.
— Yeah, service does suck, but I’m not here for that. However, sometimes I don’t want to see a sour face. I say my please and thank you’s to which I get nothing but a «HUH?!?» «HUH?!?» every time I order.
And yet, I have come here quite often. As I say, it’s only close to work and the food (when heated) is quite good.

LaPrep offers some healthy options as far as fast food goes. Noting that the area between Steeles and Yorkmills on Yonge St. is pretty much a culinary deadzone, you really could be eating worse food at worse places.
The setup is basically similar to a second cup, but with more food options. The fruit smoothies are pretty refreshing on a hot day (I’d recommend the carrot/​orange).

Lines move quickly here and staff are okay. It’s generally quite busy around lunchtime so they try to move the line along. It helps to know what you want to order prior to getting in line. Panini’s are good and the salads are okay too.

The only reason I’m giving this place a 3 star is because of the relatively healthy food options they have Their coffee is alright for a change, but I still prefer Starbucks Americano. They have changed their décor since a couple of months ago and the place looks a little better than before. I like how it’s more secluded from North York centre’s mid-​day havoc.
I agree with the other reviews on how much their customer service sucks. Last time I was here the girl forgot to give my change back and just left. Ok, maybe she needed to use the bathroom or something, but there’s no excuse not to give a customer’s change back. I told her coworker to give my change back and he did.

The only reason why you would eat at this location of La Prep is because you work in the office of the same building and you need to grab something really quickly so that you can get back to the grind. This place is yet another reason for me to bring my own lunch.
The food is not so bad here, but the service is just horrible. There are about 5 people working behind the counter and probably a few more in the kitchen and the line is just barely moving during the lunch hours. The staff is not helpful and what’s appalling is that they don’t know what is in the grilled sandwiches and which one of their items are vegetarian. Another reason why the line is barely moving is because there is only one cash register and the cashier is trying to figure out what you ordered more than half the time. The system is just not efficient.
I also feel like I am taking a chance with the utensils, I sometimes see fruit flies flying around the area where they keep this stuff.
I’ll likely still come back here for lunch when I am in a pinch and until I find a better place to go. Their sandwiches and salads are good and I also like their toasted seasoned pita bread.

The food here tastes good, and there are reasonably healthy options available.
I usually get a panini — today it was chicken and vegetables. For a few dollars more, you can get two sides. I ordered two salads on this particular visit. The total cost with tax was $ 8 or $ 9.
Generally, the dishes are consistent. I know what I’m getting as far as food is concerned.
Where I have a problem is the service. Many of the staff have extreme language barriers. Most of the ones that we interact with speak very little English. The best you can do is point and repeat yourself over and over again — and then over and over again some more. Unfortunately, they don’t seem to understand hand gestures either.
Today I was there with some coworkers and noticed that the people who ordered the same thing just before me had their food already. I looked around and saw my order ready behind the counter. I had already paid. I told the person behind the counter that the food sitting their was mine. Then I did that again about 5 more times, with 3 different La Prep employees. Some of my coworkers chimed in, along with strangers, trying to get them to simply hand me my food. The staff would look down at the food, then just stare at us. It was bizarre. Eventually I said «I’ll try one more time, then I’m reaching over and taking it».
We tried 3 – 4 more times, then I reached over the counter and took my food, and left.
On previous visits I’ve seen people go through trials just to buy a few croissants. It’s not ideal to have customer-​facing employees who don’t understand the customers.