Toys R US in North York, ON

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Telefon:	+1 416-757-8588
Webseite:	www.toysrus.ca
Adresse:	1440 Avenue Lawrence E Suite 3519, North York, ON, M4A 2V6
Umliegende Haltestellen öffentlicher Verkehrsmittel	230 mCarnforth Road 290 mVictoria Park Avenue 350 mLawrence Avenue East
Kategorien:	Kindermode Spielwaren Babyausstattung

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Geschäftsinformationen

Akzeptierte Kreditkarten	Kredit, EC
Parkplatz & Parkhaus	Kundenparkplatz

Fahrradstellplatz

Heute

Heute	09:00 – 21:00 Jetzt geöffnet
Ortszeit (North York)	11:35 Freitag, 13. Juni 2025

Geschäftszeiten

Montag	10:00 – 21:00
Dienstag	10:00 – 21:00
Mittwoch	10:00 – 21:00
Donnerstag	10:00 – 21:00
Freitag	09:00 – 21:00
Samstag	09:00 – 20:00
Sonntag	10:00 – 18:00

Umgebung

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5 Bewertungen zu Toys R US

Keine Registrierung erforderlich

Rhonda k.

Rating des Ortes: 1
Toronto, Canada

Bare shelves, poor management. If you value your time, go anywhere else but here. I waited an hour in line at this store to exchange a toy. They had 6 cash registers open for people to purchase items but only ONE cash register (the second was broken) open to take exchanges and returns. So while our long line-up waited endlessly we had the pleasure of watching staff chat, talk on their cell phones or otherwise do nothing with no customers. while one clerk tried to deal with our line of 15 people. Then, once you finally get to the front of the line, you must go to another line to purchase the toy you want to exchange. It’s hard to believe that a big company such as Toys R Us can’t figure out how to do exchanges at one more than one cash register. At one point, I asked the manager to open another cash register and he just rolled his eyes. I’ll go to Treasure Island Toys where it’s not only faster but they actually wrap your toys for free.

Mike H.

Rating des Ortes: 3
Toronto, Canada

This Toys R Us, like others in the city is always a huge mess with toys everywhere and screaming kids in every aisle. Pretty normal for a Toy store, but you would expect a bit more from a large chain like TRU. Out of all the TRU stores in the GTA, this one probably has the most friendly customer service. The staff at the customer service area are probably some of the nicest I’ve come across at TRU and they are always there to lend a helping hand.
The stock in the store is poor and they rarely re-stock the shelves quickly. Usually if an item is out of stock, you will never see it again or it will take weeks or even months to get it back. When they have sales however, they do get a lot more stock in of the item and usually have all sale items in hand.
I’ll continue going to this TRU as it is probably the largest near the downtown area and has the most friendly customers. They should have more staff in the store however and cleaning the aisles more often than they do.

Tina C.

Rating des Ortes: 2
Toronto, Canada

Worst customer service here. There are only 2 cashiers here on a busy weekend day. Wait in line usually takes at least 15 minutes. They only recently installed a self-service printer for baby registries, but if the printer isn’t working or is out of paper, you have to wait in the cashier line! Or worse, look for an customer service rep in the store which is far and few between.
My one positive experience at this location was when I registered for my own baby registry and the rep explained the process fairly well. But if you have specific questions about the products in the store… you won’t find the answer by asking the employees. Let’s just say, product training does not seem like a priority for babies r us employees (at least not at this location).

Faye C.

Rating des Ortes: 2
Toronto, Canada

I’m with Nicole C here.
I visited the Babies R Us at this location on the weekend. What a nightmare. It’s super difficult to find items that are on people’s baby registries. Once you find them, and line up at the cashier, the cashier is unable to remove the items from the registry, you need to stand in the customer service line to get that done.
The staff are helpful once you get a hold of one, but the clientele who frequent this location seem to be lacking in manners. I waited for various staff for over an hour. I guess I wasn’t aggressive enough to get help.

Nicole C.

Rating des Ortes: 2
East York, Canada

I waited 25 minutes because the cashier insisted that she couldn’t do an exchange. THEN WHY THE HELL ARE YOU A CASHIER?! Seriously — its called training your employees, Toys R Us may want to look into that.

Toys R US

North York, Kanada