FlightNetwork

They may not respond to requests for a call back from management but they will respond to tweets. The latest update is that I should have a refund within 24−48hrs. To be continued…

to say this business does not pride themselves on customer service is an understatement! They have zero customer service. Once they get your money… its all down hill from their. I have been waiting for a refund for them overcharging me for over two weeks! I submitted a complaint to there customer care dept and no one has even responded to my complaint! If you get directed to their site to purchase tickets. RUN!

I had found an insanely cheap deal to Asia on Monomondo which linked me to Flight Network. I filled out all my flight and credit info when I went to submit, there was an error.
The page told me to call in. (I called from SF, USA) You know it’s bad when the phone prompt message says «We apologize for the error on our website.» — before any agent would know that I had an error issue. So is this a scam?
The rep on the phone said that my reservation didn’t go through and said the price is actually $ 500 more than what the payment page said (I took a snapshot of the page, just in case).
When I told the rep the price that was indicated on my page, he responded in a «that’s impossible» tone and gave me some lame excuse that in the minute I took to fill out my payment page, that deal had expired and what was left was the more expensive price for the same exact flight.
Little does he know, I booked a similar flight on Expedia the day before for $ 320 total — thank goodness, I didn’t cancel that one (Expedia gives you a 24 hr cancellation policy on flights).
So DO NOT USE FLIGHT NETWORK! they are scammers.
If you’re going to use third-​party, use reputable ones like Expedia, Priceline, etc and use a credit card that has fraud /​travel protection in case you get scammed by companies like these!

The online booking capability continues to be very easy to use. I was trying to mirror a set of multi-​way flights with my work itinerary for my partner and I liked being able to use filters to narrow the search on airlines, departure and arrive times. The only opportunity for improvement is there were some glitches in trying to email the itinerary to my partner — it didn’t seem to register my request and I had to log back in to send the request again.

Terrible after service. If you are outside America can’t even reach them.
Agent lied to me to keep her commission and now I’m stuck in Europe when I should be home already.
Don’t use them. Many other better options

Quick Update:
I had complaint to BBB and, as expected, no productive result from the complaint. The case was closed due to my trip to a foreign country and had no access to internet and therefore could no make response in time.
Anyways, I think my case will save a lot of you out there money and time.
Do. Not. Buy. From. This. Company.
That’s my best advice to you.
I can tell you that the last comment this company had made to me on BBB was «By listening to the calls, we have already established that the airline was contacted all 3 times and was indeed closed. This is what was questioned in the original complaint and our reasoning for offering the calls as proof. Other than this information, there is no relevant information for the passenger. Thank you»
So, what Flightnetwork is telling me is that during those 10 days, after the representative had told me she would call the airline for me, they have made only 3 attempts and all 3 attempts were unanswered. They did not follow up with me at all so I had no idea what was happening. I don’t know about you but to me that is the most irresponsible service. I will never purchase from Flightnetwork ever again and if you are wise you will do the same too.

Well, I have never been in such a pinch in my life. Less than 12 hours before we were due to leave. the rug pulled out from under our feet. The flights we had booked to get to Vegas are cancelled and we are left to our own devices to find a way there.
Much debate and a lot of internet searches later. we find a «cheap» $ 1600 package that will see us get to Las Vegas. but as a ‘punishment’ for going there, the flight path will take us to San Francisco before heading back to Newark and then home.
That’s fine and the site was relatively seemless in it’s booking process. the reason I took away two stars.
They booked us stand-​by on a flight Denver to Vegas. No mention of that in the booking. no warning. just our luck that we did get a seat on full flight in spite of this news.

DO NOT USE this service.
Booked my flight, paid my money… no eticket, no working confirmation code. Waited 2 days… phoned and waited forever. They promised they had sent the confirmation which magically appeared suddenly as I was talking to them. They issued me a *new* confirmation code that now worked on the actual airline. This is a scam where they take your money, wait for prices to drop, and offer you the difference if you log in and apply the funds to a future booking… yeah, like I’m going to do that.

I wish I had read more reviews before booking. Through a «computer glitch» I was booked for Eight (8) round trip tickets to Alaska. Four in my name, four in my spouses name. Same days, same departure airport, same arrival airport. All they have done is tell me what the airline policies that I am flying are. I have only talked to 2 people through all my calls and emails and they agreed it was a «glitch» but because they are just a booking agency, they couldn’t do anything and I would have to deal with the airlines. I have since disputed the charges with my credit card company and American Express is working with me to fix this.
The small discount I think I got has not been worth the headache and stress of dealing with this company.