Swiss Chalet

Predicable franchise wasn’t quite the case for my simple chicken noodle soup takeout. Food quality was almost at par. Almost because the flavour was consistent with other Swiss Chalets, but appeared as if it was stewing around for a couple of days as the noodles were practically «melted» and the chicken scraps were just that.
The second most infuriating aspect was the wait for the prefabricated soup with virtually no lineup. I waited a good 5 minutes before I got my single serving of soup. My buddy who showed up 15 mins later and order just a single serving of soup with no one in line waited over 5 mins. Interesting isn’t it?
However, the most infuriating experience was the size of the takeout bowl of soup. For almost $ 5, it felt like a I got a cup of soup. I questioned the manager about the size, and all he said was this is the size of a bowl. Oh well, lesson learned. Not happy and not likely to return for more punishment.

Caveat Emptor on the club wrap.
Frozen on the inside and clearly either microwaved or warmed up another way. If you’re looking for freshly prepared, this item isn’t recommended.

We’ve all eaten at Swiss Chalet.
Most of us will agree that the food is quite decent, price is affordable, and décor is so/​so. I feel this is generalizable across all of their locations.
However, I truly truly feel that the service varies above all other factors.
This particular restaurant at the corner of Burloak and QEW has treated me and my family with the best service of any location we’ve visited. Trust us, we’ve been to many different Swiss Chalets and to this particular location at least a dozen times.
And we’ve had great service at this location at least a dozen times.
Not sure if their staff training program is different, or just lucked out with excellent staff, but I’m impressed!

My wife, my step-​daughter and I were meeting friends from out of town who were attending a girls basketball tournament and staying at the Hilton Garden Inn just around the corner. Everyone was tired after a long and eventful day out and about… With kids and family in tow, what at better place to visit than the local Swiss Chalet for dinner?
Our family loves Swiss Chalet because there are choices for everyone, of course there is the tasty chicken and mouth-​watering ribs, but there are also choices for those with various food allergies and sensitivities, gluten free, dairy free, and an excellent veggie burger for those who are vegans among us.
The excellent food brings us to Swiss Chalet, but it is the service that brings us back time after time. Even though the restaurant was full to the rafters with a busy weekend dinner rush, the service was friendly, although it did take a bit of time for the dishes to appear. We will be back again when we are in the area!