Michaels is generally a great store, but this location in particular is very sub-par. They always seem to be severely understaffed; if you have a question, get ready to spend the next five minutes wandering the store to find someone who isn’t at the cashier(only one person runs the cashier, which is slow to begin with). I go here at least twice a month, and I might get lucky 20% of the time and actually find someone within a minute who can help me. For a store this large, they generally only have one person in frames, one at the cashier, and one somewhere on the floor that turns your shopping experience into a scavenger hunt to find. I love Michaels, but this location really needs more people on the floor. It is extremely frustrating and the checkout is very slow.