David’s Bridal

Terrible experience from the bride trying to find a dress to the bridesmaid dress appointments. The bride did not end up getting her dress at David’s but we did end up buying our bridesmaid dresses there. I can’t lie, they do have a huge selection of dresses at affordable prices. If you’re willing to sacrifice service for price then totally go here because the price is right but don’t expect that everything will be smooth sailing once you have placed your dress order.
After no help from our consultant who was nowhere to be found for the majority of the appointment or helping other girls try on prom dresses, the bride settled on some gorgeous Vera Wang dresses and we placed our order.
I placed my order on the phone, received a confirmation number and was told I would receive an e-​mail confirmation (as I had paid over the phone as well). Surprisingly the dresses arrived quite quickly and I had someone else go pick up my dress. Unfortunately, the manager Angela who had placed my order had ordered me a size 18 instead of an 8 oops. no alterations are going to fix that situation. So they had to order me another dress and told me that the dress was guaranteed to be in two weeks before the wedding. As if a wedding isn’t stressful enough, I might only have two weeks to get my dress altered to fit the way the bride wanted. During the phone conversation I requested that I receive a phone call confirmation from a manager once the order had been placed to confirm with me and asked for a rush order and was told that someone would call me shortly. Four days later there was no call so I called back. Turns out the SAME MANAGER (Angela) had re-​placed the order wrong again. The order was finally put through correctly and Konnie (who was helpful and pleasant to speak to) was able to give me as much information as possible. I am still waiting to see if the dress makes it in time and if anyone calls to let me know. Hopefully this nightmare will be over soon.

Angela and Kayla were fantastic. I came to David’s not knowing what I wanted at all. After much feedback the ladies figured out exactly what designer I would love, what fabric I adored and were able to help me find the perfect dress. They were patient and knowledgable. I really connected with Kayla and in the end we ended up Finding me the perfect dress. Thanks ladies!!!

I have been to this location twice, but I’ve not purchased anything either time. During the visits, We received good service during our appointments, but were a little surprised by the very high cost of alterations (would have cost the same as the dress). After shopping at other locations who carried designer brands it became very evident that even if they cost a little bit more, you are getting a much higher quality dress with better fabric and fit and will not need as many alterations.

When I first walked in, I didn’t know we had to make appointments but I was helped right away and given a selection of bridesmaid dresses to try. The lady there was very helpful and came back to check up on me often but I did not make up my mind in that session.
The second time I came in, I already made an appointment in advance. I had to wait a little while to be assisted but when she came, the lady was able to provide me with the help that I needed. She gave me good advice on the fitting and then I ordered the dress. However I had to wait a long time to pay because there were some technical issues with cashing out as the bride was located in Mississauga but I wanted my dress ordered to Ottawa.
They told me that the dress would come at least by the end of June which was about two months away. I didn’t hear anything from David’s Bridal around mid June so I called and they said it may be available the next Monday. I didn’t receive a call back so I just waited and called again on 29 June and they told me it was in. She informed me that it *just* came in, so I took her word for it and came into the store to pick it up. When I went to the receptionist, she was on the phone and I stood there for a while until she addressed me. I inspected the dress and it came out nicely, and she told me to get it steamed.
Overall it was an okay experience where some ladies are extremely helpful and friendly, and others seem a little snobbish.

I booked an appointment for my bridesmaids here. We travelled 15 hours to find their dresses but unfortunately left with nothing. Off the bat, I knew this was going to be a lousy appointment because they didn’t even ask me, the bride, what my vision was. So I thought I would just tell her and then she took us to where the lace dresses were and then she said «grab whatever you think is nice and try it on». We were alone the entire time. We spent an hour and a half looking through the racks and trying on dresses with no help AT ALL. Meanwhile, the girl that greeted us was helping another bride right next to us. After a while, we gave up and as we were about to leave, another lady greeted us and told us the other girl asked her to look after us because she had to leave for an emergency. This place should be avoided. Save your time. They don’t deserve your money!

Well here it goes. I called in early February to book an appointment for the 20^th, as I was home for Spring break. When I called, I was on hold for 15 minutes until the booking was actually made.
The 20^th came, and showed up on time for my 11:00am appointment. They didn’t have me booked in. The store was relatively quiet, and they didn’t even make an offer to take me in anyway, despite the fact that I had maintained I made the appointment two weeks prior. When I asked if someone simply booked me for another day, the lady shook her head and said I wasn’t in the system. Period. I left extremely upset, as I had driven AN HOUR for this appointment. I eventually found my dream dress elsewhere. The rub? A month later I get a call to confirm my appointment for the next day, and I was absolutely speechless. I told the lady over the phone about what had happened, and received no apology. Do yourself a favour, and AVOID this place altogether.

Visit Date: May 2013
Allows Pictures: Yes
Pros:
* able to show pictures of dresses from the website to sales associate to try on
* low price point
* friendly sales associate
* multiple sample sizes to try on
* shoes and undergarments available to try on
* spacious and clean
Cons:
* not all dresses I was interested in were available to try on
* busy and crowded
I think going to David’s Bridal is an experience most brides should experience, at least to put other boutiques in perspective. Great choice for those with lower budgets, but ultimately I felt I wanted to spend more money. I think this location was quite spacious, though, and would recommend making an appointment. Better than the locations I’ve seen in the northeast USA.

Pas pire, pas pire. On y trouve des robes de mariée pour tous les genres et surtout, à bon prix. Ils n’ont pas tous les designers qui existent mais leur sélection est quand même bonne. On y trouve aussi des robes pour les dames d’honneur et les mères de la mariée dans une multitude de couleurs et de tissus. J’y suis allée avec ma soeur sans rendez-​vous et on nous a servi en très peu de temps. Elle était déjà allée avec un rendez-​vous auparavant, et donc ils avaient conservé sa «wish list» de robes de mariée, ce qui a accéléré le processus quand elle a voulue me montrer ces préférées de sa dernière visite. La seule chose que j’ai moins aimée cette journée là c’est qu’il y avait un quatuor qui faisait la promo de leurs services donc la même tounne de saxophone jouait sur «repeat.» Un peu de variété aurait fait du bien aux oreilles!

My mother, girlfriend’s and I had booked an appointment for 11 and 12 o’clock to give ourselves plenty of time to look at wedding dresses and bridesmaid dresses. Unfortunately, they don’t inform you that your attendant will not be able to attend to you as she will have several other brides to work with. My mother was the one pulling all the dresses for me and the dresses room was very small, the space outside the dressing room was cramped with other women trying on dresses so there was no privacy whatsoever. They don’t have a huge selection of different styles, just a huge selection of similar styles. The threads are all coming loose on the dresses which I suppose is to be expected when it’s a budget place. Luckily, our attendant was very friendly, she just couldn’t help us because she was busy with everyone else. I was not very impressed but this experience led me to Luxe Bridal which was the best experience I could have hoped for.