Stopped in on new years evening around 6pm and was happy to see my old friend Karim was working and the lovely Cara as well. My friend and i could have spent hours there just cracking jokes with Karim — that’s how much of a people person he is and amazingly welcoming to us as customers. I’m happy to hear that they expanded business and opened another location in Gatineau but I accept the fact that we will never have Karim in Toronto, unfortunately :((too much rigid red tape and municipal regulations for new Vape shops apparently). Thankfully, they were still well stocked in the popular«hypnotic» e-juice and I decided to start the new year celebrations with a 100ml purchase!!! woohoo I will never be deprived again! I have been in a cold sweat for half a year just withdrawing from my fave Vape flavour… nothing else I have ever vaped has even come close to this great taste and it seems to be exclusive to ecig Ottawa. I asked for a coil change and Karim pointed out that they carry a clearomiser/head/whatchamacallit that has a dual coil which enhances the flavour and I had to jump on the chance to improve my Vape head experience! awesome deal offered to me which I could not resist. Thanks Karim for the excellent customer service as always and congrats again to Nicholas on your success! Bonne Annee!