I’ve been to the old location(Lisgar) and this new one. Venus Envy is a lovely place to come in, and look for new things to try. This place has the best customer service I’ve experienced. When it comes to adult items like sex toys, it’s important to be very non-judgemental. Venus Envy has that, and more. The employees have never been anything but friendly and courteous, and always willing to answer any questions. The storefront is cleverly used for display purposes so if you were ever worried about being spotted by someone you know from outside, that won’t be a problem. Inside, it’s clean, bright, and has a very chill environment. The store has cool pamphlets on various topics such as BDSM, menstruation, and solo play. They each have nice tidbits of information, and list resources on the topic to further read. Around the store they have different toys on display to pick up and look at, and testers for lubes and such. They have books and magazines on a wide variety of subjects, and not only just only sexual matters. What I also like is that they have period alternative products like cloth pads and the Diva cup. All in all, a great place to visit and I have always left happy.