White Spot – Penticton

I’ve been a faithful White Spot patron as far back as I can remember. Over the 30+ years I’ve been going, I’ve seen the «evolution» of their concept, visited more locations than I can count and seen a lot of different things in their locations.
Speaking to the White Spot brand as a whole; I am beyond disappointed with the menu now. Gone are the days of the drive in style menu. Along with that, gone are the days of quality. Fries are no longer chipped on site; and instead come in chipped in a bag of water. Nothing appears to be fresh any longer. Some classics have been removed from the menu. I long for the days of the chicken pick’n and house made macaroni and cheese. The newer items are all well and good for the most part, but they are so far away from the original that it’s a turn off.
As for this specific location, there is nothing positive to say about it. The service is barely passable, the food is terrible and the speed of food and service is completely lacking. I am yet to enjoy a meal here. I’ll save White Spot as a treat for while traveling.

It’s been over 30 years since I’ve been to Penticton.
I’ve never been to the White Spot. Pleasantly surprised.
Great food — I had the beef dip. Awesome! She had the brie burger. Fun kids menu — they have a choice of 4 mains, 4 sides and 4 desserts; the kids build their own meal. They also get crayons and paper full of activities to keep them busy while you wait for your food.
The service was very attentive — much appreciated.
We would definitely come back. Thanks!

Its ok and clean nothing special though same old same old.

I’ve been here often but on May 31, 2014 we went in with 8 people and the service was absolutely fantastic! We were served promptly and the food came quickly. The waitress had help to deal with the group. Food was good all around. I tried the spicy BBQ burger and loved it although it was dripping with sauce. Highly recommended!

A large, newly renovated White Spot in the center of town. We stopped in here for lunch and were happy that they didn’t mind that we were wet from tubing down the canal. Of course, we were wearing clothes over our swimsuits, but we were still wet. No problem, they said.
Our waitress was fantastic. She was so busy yet constantly filling drinks, etc… She even had to do bar work since there was no bartender and she dealt with a high maintenance table that was next to us.
The food was ok. My sister really enjoyed her friend zucchini. The pieces were really large and she preferred that to the skinny ones we get back home. My dad and sister loved their burgers with the Triple O sauce. My husband liked his fish and chips. My sandwich appeared to be the only one that was disappointing. The chicken ciabatta sandwich was no better than burger king. The chicken was a compressed piece of white meat. I would definitely not recommend it. My nephew loved that his food came in a paper boat kid’s meal.
The service is great but the food is hit or miss. I think I’ll skip the chicken sandwich and try something different.

As a life-​long resident of British Columbia and, for many years, a Greater Vancouver resident, I have a close and enduring relationship with the White Spot restaurant chain. In fact, when I was in high school, I was a car hop at the Whalley location back in the 70s. They’ve been faithfully working the burger/​diner hybrid for decades (established in 1928) and I’m sure they’re not going anywhere.
Our local White Spot had a kitchen fire a year or so ago and so it was with great anticipation that I looked forward to the new facility that rose from the ashes on the same location. For what it’s worth, the building and the interior design is step up from the usual modified coffee shop and rows of booths you see in other places. It definitely has some West Coast appeal with plenty of finished wood and towering windows. Looking out those windows at the Main street strip retail blight is no cause for joy but the light coming is a great addition to the ambiance.
The occasion was the monthly meeting of the Okanagan Burger Tour (you can find us on Facebook). Our group goes to different places and eats a burger and exchanges notes. Mostly, it’s just an opportunity to eat and chat in real life. Simple, but it works.
My burger, the Monty Mushroom burger, met my expectations in the flavour, composition and temperature categories. But let’s cut to the chase — you can go to one of their drive thru Triple O’s or another location to get a taste fix. But avoid this location for at least, oh, let’s say, three more months. Here’s why:
— they opened over a month ago from the date of this review. They invited our group, we reminded them we were excited to be coming and they still lost the reservation.
— the service is so uneven it makes you wonder if anyone knows what they’re supposed to be doing. At one point we were smothered with attention, 10 minutes later we couldn’t find a server. The servers are learning to apologize in many different ways for mistakes of their own making and some that are beyond their control. I especially enjoyed one server who insisted one of our group was ‘wrong’ and, in fact, ‘this’ is what you ordered. Classy.
–food presentation is erratic at best. I may be a little picky on this but it you’re going to plate your famous coleslaw (?) why bury it under the French fries?
— You’re a month into full opening and you don’t have a liquor license? Words fail this kind of clusterfudge.
Big highlight was the pumpkin pie. Topped with whip cream and a side smear of caramel, it almost seemed like fresh made homestyle pie.
I’m pretty sure the whip is being cracked as I write this and changes for the better are in store for this location. I won’t be back until I hear some good reports from trusted sources.