Sunset Grill

I can’t rate it no stars so, one star will do
Worst service ever
Found hard plastic in my eggs
Manager was too busy to come over to see
Worst table service

We waited an hour before the waitress came to us and asked what we ordered because they lost it. They hadn’t even started making it. Not all the locations are this bad. Walked out and went to Cora’s. Probably saved us time.

If there was a way to give zero stars i would. The waitresses use a phone instead of a pad and paper to take the order. It took a while to realize that and because of that it seemed as if she was texting or scrolling facebook while she was taking my order. She stared at the phone the whole time and it was very impersonal, even once i realized that was how she was punching in the order. The homefries were a mixture of burnt and undercooked. It seemed like the cook had potatoes left over from the previous order and rushed out the fresh ones once he noticed they were burning. The bacon was burnt and extremely salty. It was closer to resembling jerky than bacon. Up until now i thought it was impossible to screw up bacon and eggs but sunset grill proved me wrong. 0 out of 5

This is a decent place for breakfast and lunch with no surprises. I usually get the BLT which is pretty good, although it could use a bit more bacon, but what couldn’t? :-) My husband usually gets the Eggs Sunset which is their version of Eggs Benedict. Both come with home fries and veggies and dip (which is a cucumber stick, a carrot stick, and a packet of ranch dressing). I tried the pancakes once and they were pretty good, but I was disappointed they don’t do waffles which I prefer. they don’t offer much that isn’t breakfast food, even in the sandwiches, but you wouldn’t go to a breakfast place expecting something else. Service can be slow if you come late in the day (they close at 3pm) but is always friendly.

The place is very clean and decorated quite nicely for the holidays and the staff is very friendly. The coffee cups are a little bit small but it’s OK cause there’s free refills. Lots of parking and all day breakfast. What more can you ask for.

First time here for breakfast. They don’t make eggs with just the egg white. We didn’t think it was asking a lot (just don’t put the yolk in) but the waitress said no the cooks won’t do it.
Food was good. Not fantastic. Staff walk around using iPods.
Conclusion Angelique’s is better.

This was our second visit to Sunset Grill, and we won’t be back. The first time was meh, but it was a busy day, so we thought we would give it a second chance. The food is nothing special. Bacon is over salty, poor quality and over cooked.
We asked if they could make a grilled cheese in a clean pan (not on the grill where they make the eggs) due to a severe egg allergy. As long as it was a clean pan, we’d be fine.
The manager (via the waitress) REFUSED. They said they would only make it on the main grill where they make the eggs, they would not make it in a clean frying pan. We could *SEE* the row of clean frying pans sitting there, but they refused. Most places will be happy to make my son a grilled cheese in an egg free pan, we were surprised that they refused.
It was not even a «We are sorry, we cannot guarantee it will be egg free.» That would have been ok. But they said «No, it HAS to be made on the main grill with the eggs. We will not use a clean frying pan.» We found that really rude.

Bright, clean & friendly!

So came to sunset grill in pickering I usually go in Richmond hill… I like my sandwiches with over easy egg and this supposed chef refused to do it, this is how I always order my sandwiches he refused so I paid for our drinks and left… This gentleman who is the owner or chef… Whatever came over as I opened my mouth he just said no we can’t do that… Great I didn’t even want to give a star! Worst sunset grill experience ever!!!

Not a fan of this place. The food is nothing special, the décor is underwhelming and the service is below par. It’s a no flare place for cheap breakfast food. The server did not look happy to be there and pretty much ignored our table once the food came out. I will not be returning or recommending anyone to eat here.

Went there today on Mother’s Day with my family. We thought we would try this new place, we were planning to go to Cora’s.
The food was ok. And I was not impressed with the service. The server did not ask us if we wanted anything more and just got us our bill. It seemed like they were in a hurry to get us out.
You can give this place miss.

Mixed feelings about this place, based on service. Most of the times I go, foods fine, and service is great GREAT, I usually am served by this tall cute girl with short hair, very sociable and knowledgeably. A couple times I was served by this other girl… and she was just HORRIBLE. i asked for sweetener, it was like i was asking for her to give me the moon… i asked if there was a SIDE yogurt… she says «yes» I was served a humongous meal portion yogurt… apparently she does not understand what a side portion is and she just came off so rude. Overall the food is good, and 4 out of 5 times i get good service so I will come occasionally

This sunset grill is really good, this was the first sunset grill I ever visited. It was so yummy! I tried to go to the sunset grill closer to home at Kingston and morningside but their food just didn’t compare, it actually kind of sucked. So now this is the only location I go to, food and service is always quick and delicious.

So, me and the BF went to Sunset Grill this weekend. As my BF is a former server at restaurants he gets very ticked with poor customer service.
We had an older waitress with blonde hair and who took our orders and seemed quite cold. Didn’t have a very friendly demeanor at all. I ordered the Super Breakfast (2 pancakes, 3 scrambled eggs, homefries and bacon) with a coffee. My BF ordered something similar but he had no pancakes, sausage instead of bacon and toast instead with a hot chocolate. Our food came out in a timely manner which was great but we were given no utensils.
As we kept a watchful eye for our server we were hoping that’s where she ran off to but instead she got distracted doing something else. I even tried to look for cutlery to swipe so I can start eating but there wasn’t any put on the tables. It’s clearly given when the food is delivered. My BF was getting agitated b/​c no one likes to eat cold scrambled eggs so I decided to get up and just ask a random waitress for cutlery to which she replied «Oh! You weren’t given utensils for your meal?» and then came by and dropped some off for us. I saw her mention it to our waitress and shortly after that the waitress who had no emotion poured me a fresh cup of coffee and asked how our meal was. She seemed pleasant then.
Our total came up to $ 25. Not bad for two breakfasts. The food was good but it wasn’t remarkable. The coffee was delicious. The restaurant itself was clean and I liked the décor.

First time. First impressions were excellent; hostess, server, food, service, price — all good. The iPod ordering system was pretty cool — first I’ve seen in a restaurant.
Debbie was our server and she was awesome! She was open to questions about the ordering system and offered me to place my own order with it.
I’d go back, the food was very good including decent coffee. The OJ was a little pricey at $ 2.50 for a small glass but it was fresh squeezed and very good.
It wasn’t very busy for a Sunday morning so it’s still a well kept secret but may not be for long as its only been open 6 months.
Check it out.

It’s a Saturday morning and we arrived at a busy location with a lot of action. Normally my girlfriend and I would avoid a breakfast chain but in this case we needed a place to kill time while changing tires.
I have to say we were pleasantly surprised by many aspects of this place. We were greeted by a friendly server named (Debbie) who was very attentive and had a good sense of humour. The food was served quickly even with a busy crowd.
Besides service, let’s talk about the food. We ordered the peameal bacon and eggs breakfast and it was served flawlessly. The eggs were done exactly for both of us (overeasy) and the peameal pieces were HUGE. 4 of the them and not like the small kind you get at the supermarket.
If you are in the area — stop in for breakfast as this has changed my opinion of at least one sunset grill.