You should be careful before investing for your reno. First approach is great but what about the final bill and the time frame ?? These guys don’t now what’s the meaning of a good ORGANIZATION and PLANNING. Just Unprofessional. Save you money and time. Be aware . By the way, I found this report on them, but too late for me. Customer Complaints Summary 2 complaints closed with BBB in last 3 years | 2 closed in last 12 months Complaint Type Total Closed Complaints Delivery Issues 1 Problems with Product /Service 1 Advertising /Sales Issues 0 Billing /Collection Issues 0 Guarantee /Warranty Issues 0 Total Closed Complaints 2 Complaint Details Government Actions Government Actions BBB knows of no significant government actions involving Tri-City Modern Tile & Flooring. What government actions does BBB report on? Advertising Review Advertising Review BBB has nothing to report concerning Tri-City Modern Tile & Flooring’s advertising at this time. What is BBB Advertising Review? Additional Information BBB file opened: 14/05/2010 Business started: 01/07/2007 Type of Entity Limited Liability Corporation Contact Information Principal: Mohammad(Mo) Najafi (President) Mehdi Khosravi (President) Business Category Flooring Retail Alternate Business Names — See more at: