Flowers by Sylvia

This place is a RIP OFF stay away! I ordered 115 dollars Flowers and not only it was not delivered on time, she did not give a single flower that was in the picture… to top it off it was half the size. the flowers died the day of delivery and she makes you feel like crap by asking you to give her a good review since she give a lot of the money they make to cancer and charity… Never again make a better choice go somewhere else.

Order roses there for Valentine’s Day. Owner asks me if I can spend $ 65 and they will make them very nice. I came pick up the roses on the day and all I get is one dozen of roses in a white box. I was very disappointed …too old school… not worth the money!

I read many good reviews on «Flowers by Sylvia» so i decided to try but unfortunately i didn’t have a good experience. When you’re choosing a flower arrangement you choose a certain one for a reason and there is usually sentimental value for the flower picked, The flowers were sent on the wrong day, i was very understanding about this when she told me, than my friend received the flowers and had sent me a photo i was beyond embarrassed that it was not the arrangement i chose! Nothing alike, it didn’t even have the flower that i specifically chose for my friend! When i called to speak with Sylvia she was not understanding with me, didn’t contact me the next day i had to myself again, she asked for picture proof as well. Finally 4 days later she agreed to send the correct arrangement but my friend would have to leave the vase and box outside her door for the delivery person. Very tacky and unprofessional, ultimately ruining what was supposed to be a nice surprise, she refused to refund my money as well. I will not do future business with this establishment, and have also let my company know.

I live in New York and wanted to deliver something for Mother’s Day in Toronto. I called the Saturday night before, not expecting much, and reached Sylvia, who was very gracious and accommodating. She put together a great gift within my budget and got it delivered to my mom the next day.

I ordered a bouquet for my wedding anniversary from here. $ 115 total. When it arrived, it was full on one side and almost completely empty on the other. Also, most of the flowers were dried and almost dead.
I contacted the owner and they said they would send fresh cut flowers to make up for my bouquet. Fair enough. Only once again, they arrived wilted and almost dead. A half dozen dying roses to make up for a horrible $ 115 bouquet? Which, by the way, just 3 days later is completely dead.
I gave them the opportunity to refund my money but they chose to send 6 dead roses instead.
Avoid this place.