Pizza House

Pizza here is yummy! We never order from the more common franchises anymore since getting delivery from here. They are generous with toppings (especially the free chili flakes!), deliver fast and the pizza tastes fresh.

The quality of the pizza is decent; in fact, if I were to only write a review for the food the rating for this restaurant would be 3 – 4 stars.
The customer service at this establishment leaves much to be desired. I ordered a Mediterranean Pizza and gave specific instructions that I wanted no mozzarella cheese on half the pizza. I made sure to be clear that I only didn’t want mozzarella cheese. When the pizza was delivered, I noticed that the half pizza with out mozzarella also had no feta. I figured that this was an honest mistake and called up the store and let them know about the issue.
To my complete surprise the person I talked to was extremely rude and started yelling at me that this was a minor mistake and that he thought it was for dietary reasons. He continued ranting and raving and was unprofessional in his interaction with me. I feel that his reaction was unmerited and hurtful.
To resolve this issue, this person said that he would make a note of this. I am quite surprised at the lack of customer service. Whenever I have had a concern with an order placed from other pizza restaurants they have worked hard to solve the problem. At least an effort to be respectful would have been appreciated.

Was really expecting to have something different and fresh and I can easily say I was very disappointed. The cheese was undercooked, to the point where when my boyfriend brought it home we had to put it in the toaster oven. First bite and all I could taste was salt. Thought Hawaiian pizza would be more flavourful.
My boyfriend seemed to kind of enjoy it. But we both agree we will not be ordering from this place again. There is nothing «Italian» about it.

The pizza is good and fresh. Not overly greasy and the sauce is very tasty. The inside of the restaurant could use some fixing up as it’s just very basic. A tv and a few tables. All in all though, way better than most of the chains like pizza pizza.

Awesome pizza. Best in Richmond Hill in my opinion, freshly made dough and fresh local ingredients.