Zoup!

Nice place, seating is very limited however

Have been here twice now. This time I had the soup and sandwich. It was the club sandwich. It is prepared slightly differently than what I was expecting and was absolutely delicious. Had their mushroom soup to go with it and was a very satisfying lunch. I will go back again. Highly recommended.

Good hearty place for a variety of well prepared soups. Avoid the bread bowl and get the bun. Delicious.

I kept seeing this place every time I’d go to the plaza and at last, I finally paid them a visit. I’m glad I did.
Before coming here, I had read a review saying that lobster bisque was their favorite out of all the soups offered. For some reason, that idea really resonated with me as when I went, I only asked to try that one and it was decent as far as soup goes. I honestly wanted to try more and I know I could have but people started trickling into the place and I didn’t want to hold the line up.
Upon deciding on the lobster bisque, my grandma pointed out that they have a combo deal which seemed to give good value for the price you pay. We ordered the the lobster bisque, tuna salad sandwich and I think the asian salad for the three of us to share. Mind you, it was my two grandparents and I. I honestly think it was enough for all three of us but only because they don’t typically eat a lot.
The employees were relatively friendly and seemed to enjoy working there. I also asked for some cups to serve myself some water as well as an extra bowl to share the soup. All in all a good experience. Not a complete 5 star review because nothing really stood out in terms of food but I will come back to try the rest of their soups!
Visited on November 16^th!

As this is a simple concept, I have kept this review very simple and short.
I have been here many times because it is a health option to the otherwise greasy food out there. I love their soup and salad deal and is always looking forward to trying the new soups of the day.
Pros
FREE SAMPLES. I can try as many of the soups as I want.
Delicious salads and soups
Cons
Some of the soups are too salty (dont get them)

My wife and I ordered takeout and the service was very nice. They were able to customize the menu a bit to accommodate needs and I really enjoyed the soup sampler — helped me make my decision! The bread is nice and fresh, very soft. So far we’ve tried the cheddar broccoli, old fashioned chicken noodle and lobster bisque soups — all great! Would come back when looking for healthy options — oh and I like the nutrition info provided on the web site for each item, good job.

*3.5*
Great concept! I love how you can sample all of the soups before picking. My favourite was the lobster bisque. It wasn’t the BEST lobster bisque I’ve ever had but on a cold winter day. This would be awesome!
Will definitely be back :)

Really liked this place.
The soup samples are a definite plus.
Good choices to pick from for sandwiches, salads and soups.
I had the corn & roasted red pepper chowder and chicken toscana sandwich.
Enjoyed both quite a bit. Chowder was full of flavour and the sandwich was so fresh and had lots of chicken. Even the small size portions I had were filling. So much on the menu that looks good and from first experience will likely turn out to in fact be really good means I will be back again, soon.

Update: I would love if the salads came with options for mixed greens instead of romaine lettuce!
I work nearby and absolutely love coming here. I’m treated very well and am immediately greeted and can begin sampling the fresh soups that change every day. Their menu for the day is on their website. They also have a punch card which let’s you get a free meal! I love the healthy options and that you can sample as much as you like. Great healthy and fresh food, lovely service, and very reasonable prices. They also have gluten free, vegetarian, low-​fat options and more, and they’re all easily distinguishable on the menu which really helps those of use with dietary restrictions.
I always recommend zoup to my coworkers.

Came here the other day. Probably won’t be back
Nothing much to say except good service and decent soup.
Not the best soup, not addictive and definitely not worth it to pay for small soup and half a sandwich that won’t keep me full for $ 12… For 2 is $ 20+ tax .
Overall decent franchise food if you don’t want Panera bread lol.

I love how they let you taste the soup before you buy.
Lobster bisque 16oz $ 9.95 — It tasted good but didn’t really blow me away like the soup I had at Soup Nutsy. I found the soup to be a bit on the salty side. There were some small chunks of lobster which gave the soup some more texture other than just flavoured liquid.
Chicken pot pie soup 16oz $ 8.35 — A much thicker soup when compared to the lobster bisque which I like better. Not as salty as the bisque either. I like this soup much better.
The bread which came with the soup was nice and fresh. Price is a bit on the high side though. Service was excellent. Lots of seats for dining in.

Salty! Maybe it’s my gradual liberation from sodium, and that I find I barely add salt to anything at home except eggs (and using salted butter), but I found the soups here to be soooooo dang salty. After sampling a few — I settled on the creamier, and slightly less salty clam chowder. It was okay, but nothing to write home about. Price was around $ 7-​$ 8ish and came with choice of bread, which was nice. The overall ambiance is tasteful and very «I’m a franchise» but pleasant and clean. The staff were friendly so no problems — but I probably won’t be coming here too often purely on the sodium overload. My quest for a good soup place up north continues!

Soup and sandwiches are what this place is about. Frankly I don’t know many restaurants that serve soup, so coming here I got to try something new. They put the soup at the forefront and does it ever taste good! There are a dozen choices so you have plenty of time to try them all. The sandwiches are pretty standard, and together with a soup it’s about $ 10 which I think is good value.

Came here the other day to use the last of my gift card. Had the chicken and dumplings soup unreal! The hearty beef vegetable was runner up

Great service! We walked in and were warmly greeted. She explained the selections and offered us samples. My mom and I both chose the choose 2 combo. The cobb salad was decent and the lobster bisque was very good. My favorite part was the warm bread that was served with it. I would definitely return for a quick lunch.

This was our first time dining at Zoup! And I loved it! My husband and I both ordered the soup and salad combo. We upgraded the soup size to «cup» since it originally comes with a «side» size. Really filling– great for those who want a light and warm lunch :) I will def go back to this location! Very friendly staff and clean.

This was my second visit to Zoup, and the first one to this location. After visiting Zoup years ago at its first location in Waterloo, I ordered a cup of veggie soup that I thought was just-​ok. Something a grade above canned zoup, and suitable on a cold winter day.
I decided to give Zoup another chance today with my coworkers at its location in Richmond Hill. Overall the staff were friendly and efficient. It was nice to try all of the soups before deciding which one to settle on.
I opted for the lentil and sausage soup since it had the most flavour of the other options — and also wasn’t thickened with an absurd amount of flour (I’m looking at you Chicken Pot Pie and Lobster Bisque). It stated it was ‘spicy’ but wasn’t really spicy at all. There were also huge chunks of garlic and mushroom in the soup that made it a little unpleasant — there wen’t any in the sample and I didnt realize this until after the fact.
As for the combo, this is where things turned into a bit of a disaster. I ordered a the soup in the Pick Two combo with a grilled cheese melt. What I got in my Zoup bag was far from acceptable. Firstly the cup of soup was a paltry 8oz, and lukewarm, and then the ‘sandwich’ itself was basically a tiny white roll microwaved with maybe — and I mean maybe — 2tbsp of shredded cheese mix on the inside. Not crispy, not cheesy, not toasted, not hot, just mushy. For $ 11 dollars with tax the value of this combo was unacceptable. The cheese ‘thing’ was chewy and tasted processed and was a sorry excuse for a side sandwich. I took a bite and threw the rest out. If I was the franchise owner and saw something like that leaving the kitchen I would be shocked.
And yet again, as it was in Waterloo, the soup wasn’t really even that outstanding. Soups should be outstanding at a place that is called Zoup. I get that it is a franchise, but I’ve had better soups and sandwiches at Panera and Fresh Fusion for the same price point. And yes, even Tim Horton’s soup and sandwiches are better than Zoup, and also half the price.
I left feeling disappointed again, and won’t be returning.

I’ve been to Zoup before back in Kitchener-​Waterloo and was really glad one opened up in York Region. I decided to try this place out yesterday as I was in the nearby area.
Having arrived at around 3pm, I expected the place to be quiet, and quiet it was. The employees quickly assembled to welcome me and introduced me to the soups and sandwiches, although I already knew the whole Zoup system and how it works.
I had the MTB sandwich coupled with a lobster bisque soup for a try two combo. They’re currently doing a promotion where if you spend under $ 15 you’ll get one stamp, more than $ 15 two stamps, and you’ll get a free try two combo if you reach 8 stamps. It was quite decent overall, however they messed up my order twice despite the fact I was the only one there. They also undercharged me and the supervisor gave the cashier quite a talking after.
For $ 16 with a drink, the price is quite steep for a simple soup and sandwich. I honestly didn’t remember being charged so much back in K-​W. It was still good, however don’t expect a $ 10 meal here at all. Oh, and they really need to fix up their service organization, cause that was brutal on their part.

Fabulous soup! A little on the expensive side, but I don’t mind paying a bit more for fresh ingredients. They encourage you to try the different varieties before you make your decision. I’ll be going back!

Love the concept of Zoup!, especially I love soups.
12 soups a day with choices that includes seafood, beef stew, vegetables and more. They even encourage you to sample even you know what you going to order already.
Tips: if you in a rush don’t order sandwich and salad because they are made to order and it took mine over 15 minute to be ready.
Try Two! Combo:
Crab Bisque ($ 5.25) with a choice of bread as a side size though small but delicious with a lot of crabmeat. You do have an option to upsize to a cup for $ 1.35 extra.
Loco Burrito ($ 5.50) was quite spicy, love the dressing.
The verdict: soup is really good. I think I would definitely be back for the soup. Zoup! at this price point I expect to eat out from real bowl and plate, similar to Panera Bread, but all I got were plastic containers and utensils.