Ashton Service Group

Typical Ashton Service Group experience (spoiler, it was excellent). Dave M. called to advise on estimated arrival time, arrived on time was friendly, helpful, and thorough. Dave did a great job, left my system cleaner than he found it, and even noticed a minor issue which I had him correct.
Highly recommended.

I called Ashton Service Group after having received prompt and well done work in the past. When my hot water tank began to leak, I decided not to shop around and just call a company I felt I can trust, so I called the folks at Ashton Service Group. When I first called I initially spoke with Karen and then the following morning I spoke with Alan, both were very pleasant to deal with and luckily they were able to dispatch an available technician same day, even though the leak wasn’t too bad.
The technician Tim L. called me and let me know that he would be able to arrive ahead of schedule and if that would suit me, which it did. When Tim arrived he presented me with a a more detailed price quote ahead of time which I signed off on before the work began. The Hot Water Tank itself seems to be a very good quality brand, the installation by Tim was also excellent and looks very good. The old electrical supply line was a bit frayed and did not look good at all, so he cut that back and wired it into a new small electrical box which then had a new line run to the tank.
I was happy to see that when Tim was faced with something that was just not quite right, he made the decision to just do the job properly as opposed to considering a shortcut or the easy way out. Install looks great and everyone I dealt with at the company was kind, professional and courteous. I will certainly call Ashton Service Group again and wouldn’t hesitate to recommend them to others.

Jeff Petite provided excellent service, and took time to explain issues. Top notch!

First time customer and I couldn’t be more pleased! It was a very small job (new parts for a toilet) but I still got first-​class quick service. Mark Peters arrived on time as scheduled, worked neatly and quickly and left no mess behind, all of which I really appreciated. Very professional work and I will definitely call them again when I need any plumbing or heating work done!

Great service experience from Ming at Ashton. From the first call to get things arranged to the completion of the service. Very pleased!

Prompt, friendly, informative. I would recommend this service. Patrick explained every step and gave estimates for each option. This is what I look for when I call a plumbing prof.

Quick. Personable. Professional. Competent. I would definitely call if I needed any plumbing/​heating work to be done.

I had a clogged kitchen sink and was charged C$ 448. The quote was shown to me when the technician was already in my house. I wanted to cancel but I will have to pay the $ 79 dispatch fee. My mistake for not asking them what the cost would be over the phone. The technician didn’t do a good job cleaning the area under the sink when the work was done. He didn’t bother plugging the hole where the water pipes are coming out so all the dirty water from the clogged pipe was dripping towards that hole. He didn’t bother putting back all the stuff from under the cabinet. On the upside, Karen, the lady who answered my call, was very polite.

Ashton Service Group provided quick, attentive and professional service. Their booking staff and technician Chris Poelman were courteous and friendly.

My plumbing problems were serviced by Ashton Service Group. They were very courteous, knowledgeable, and efficient in their work. I was so impressed with how quickly my needs were serviced. The prices were very fair considering all of the work they had to do for me. I’m very pleased with their work.