Canadian Tire

If I could give 0 or –1 I would
Seriously the worst automotive experience you could ever have.
Never ever go here.
I wouldn’t have even tried except for the government inspection.
Waste of time. Horrible in every way.
Literally the worst of the worst.

My family member and I was buying a few supplies to create a emergency kit/​bag. We found pretty much most of the items that we needed, with the exception of a few items that we ended up going to dollar stores to get. The few employees that we had managed to track down that we could ask to help track down a couple of the things we needed was friendly enough to help, which surprised me due to the amount of dislike from the other reviews. Guess I got lucky this time lol

This place smells bad and they hassle you if you have a bag. Over priced. Better deals are at Dollarama.

Harassing customers for no reason!!! After shopping for an hour and while placing another item into the basket I was carrying some employee with tattoos all over his arms approached me to inform that they have no backpack policy and I have to drop my shopping and deposit my bag at the front desk. I told him it’s empty and I can open it if he wishes. He said NO, I have to deposit it right away somewhere at the entrance. I asked if they have a sign at the door about backpacks and maybe I missed it. He told me that they had a sign at the door a year ago but not anymore and I should know better. I do know better. I stopped shopping, paid for what was in my basket not to waste my time completely and left. Why would they keep someone who enjoys harassing people on a payroll? It’s a mystery to me. I didn’t feel like wasting more time to call the manager. It’s ridiculous.

I needed to get some office keys cut. The lady at customer service called for an attendant to come to the key cutting center twice. I waited 20 minutes. Someone finally came on the third try. Really? Are they that understaffed or do their employees just don’t want to work. Time is money and I wasted 30 minutes more than the task should’ve taken just to get keys cut for work. I went to the self check out and I had an issue with the machine. It wouldn’t let me bypass the screen as it read, «Attendant will be with you shortly.» The attendant wasn’t even paying attention to her screen and I could see that there was a red flash alerting her for customer assistance. After 10 minutes I finally got rude and annoyed and pointed at her screen. There was a long line up behind me, therefore, I wasn’t the only one pissed. As mentioned a task that should’ve taken 30 minutes including travel didn’t need to take an hour with all the waiting.

Worst Manager & Customer service ever.
They treat you like a criminal and will do everything they take to refuse refunds or do an price adjustment for incorrectly priced item.

Do yourself a favor and drive to the Ironwood location. Shopped here several times and its always understaffed and disorganized. Sale items rarely marked. Long lineups and horrible service. And I usually love Canadian tire!

My wife and I received such dismal service from this store that I had to sign up to Unilocal to warn others of this wretched place. We were waiting for 20 minutes to get help getting a jerry can from a top shelf with no service people in sight. The first one we came across, we politely asked for help. She said she can’t help us and tried to walk away. We then asked if she could at least help to find someone to help us with it. Her very curt and Mandarin-​accented reply: «No! I do finance!» and walked off.
She wore a Canadian Tire nametag, so who the hell knew what department she works with and who cares?
This is the third and last time I’m taking attitude from employees of this store. The last time a store manager even defended an offensive employee in front of my face, who gave my auto shop lineup space to someone else after two hours of waiting. I will never set foot in this store again. There is nothing «Canadian» about this Canadian Tire. And I’d have more productive conversations with a tire.
We left a shopping cart of stuff behind and went to Home Depot instead.

Crappiest customer service ever!!! EVER! Needed help finding an item from a flyer for this week and found an employee just idly standing by the cashier chatting with another employee. He said he couldn’t leave his post and told me he’ll call someone to get it for me as the item was «somewhere in the back». 5 mins went by… 10… no signs of help. The other employee the first guy was talking to saw me and asked if I’d been helped. Told her what I needed and she then told me she’ll find someone who could assist. 15mins… 20mins… (seriously, I’m a patient woman. I was willing to wait). But 25mins had gone by. and no one shows up. I would understand if the store was busy but it was almost closing time so there weren’t many customers left. Maybe the one who was supposed to assist me left as well. And speaking of left, that I did. I now understand why they’ve given this store a 2-​star rating. I’m actually surprised it reached two considering how, ya know… helpful their employees are…

DO NOT COME TO THIS SERVICE LOCATION– HORRIBLE MANAGEMENT & OWNER!!!
I had a battery change service done here and it was a complete NIGHTMARE!!! From the minute I called to inquiry to the minute I picked it back up, until now. Long, nauseating story short, I dropped off my car for a quick battery change and when I picked it up, the VSA light was ON (VSA light wasn’t on when I dropped it off). The RUDE manager (TAO) then said, BTW your VSA light is now on. I didn’t want to deal with him anymore so I told him my mechanic will check it out. I dropped it off to my mechanic a few days later and he told me there’s nothing wrong with my car. He plugged his machine into my car to check the code and no error messages came up. He concluded that, most likely the inexperienced mechanic at Canadian Tire left the keys in the ignition while changing the battery. I paid $ 160 to diagnose the problem with my mechanic. I called the Canadian Tire customer relations # and they don’t really give a rats ass. As requested, I sent him my invoice and what he had concluded. They are now asking me to bring it to Acura for another diagnostic and I can’t because my mechanic already fixed the problem. The bottom line is, do your research before dropping it off. Here is a news clipping of Canadian Tire scamming… Terrible.

Better than other Canadian Tires. It’s not as large, so it’s easier to navigate and less overwelming. The prices are reasonable too.

This store is a lot smaller than the other one I shopped at. They have wide range of products for your sport needs and stuff around the house. The tools selections is larger than Sears in the Richmond Centre. If you need something quick, this is the place to go.

I’ve bought everything here from Christmas trees to BBQ’s to light bulbs. In fact, the only thing I probably HAVEN’T been here for, ironically, is tires. I particularly like coming here for kitchenware. They have a decent selection at reasonable prices, so you’re almost guaranteed to find something that suits your needs.
Just one thing to be mindful of, however. The prices here always seem to be such a good value, with signs claiming sale products to be 70% off, etc. Wow, 70% — that’s a HUGE savings, right? Almost a no-​brainer! Well, the fact is that these claims are pretty exaggerated. I’m not saying you’re not still getting a good value on the products, but the savings aren’t as much as they claim. The advertised «regular price» is heavily padded to make the deal seem better; when they say 70%, it’s really more like 30%. I highly recommend doing a quick online search to verify before you buy, especially if it’s a big purchase. I’ve not been disappointed with the quality of the products here, but just do your research to make sure you are actually getting the best deal.

turn off your lights!
I know this has nothing to do with food but it really bugs me. They kept their lights throughout the night. There is no need to keep all of them throughout the night. You don’t have to turn them all off but at least turn them DOWN. This is a waste of $$$ and energy. The condo across the street is near finishing. That totally going to bother people living next door. I’ve noticed it everything single time I’m on the Canada Line.

SERVICE STATION REVIEW — High prices, crap service
I love my mechanic, but my car spontaniously stopped while I was in Richmond and I had no choice but to get it to this location.
The mechanics talked to me like I was a stupid girl, pressuring me over the phone to do a tune up with them, I got their quote for the «extras» but declined and accepted a battery change and an oil change instead (as I knew it was probably only a problem with the battery).
Later when I got my car tuned up by my mechanic the bill for exactly the same work was HALF of what they were going to charge me — and he double checked my alternater and filled my windshield washer fluid at NO CHARGE. Now that’s service!

The service at this store was appalling. We had come in for a travel cup item in a flyer current that week and couldn’t find anyone to ask about where to find it. The people with lots of time to help were actually promoting a credit card and not CT staff. At last a woman came to the customer service area and located the item from a flyer. To our misfortune she asked a young male from Housewares named Michael to help us. Michael was staggeringly disinterested and reminded me of petulent, openly bored teenagers who are forced to do things like work or study. Eventually they get down to it but they are bathed in resentment and will be as listless as possible. This fellow
was actually checking something on his phone at times while with us and when he couldn’t see the item on the shelf after a 3-​second scan, started to walk away in another direction. Feeling that near-​nothing was still better than nothing, I walked after him but he was no longer «on task» even in the most minimal sense. I corralled him and he grudgingly took us to another shelf where the item was not either. We gave up at that point and, after looking around without success, left the store. Who hired this person?! We will never shop here again.

This rating strictly for their servicing! Had called to get a quote for taking out a screw and plugging this, and he quoted me $ 45! Doesn’t cost more than $ 20 last time at the local garage shop on W.12^th & Arbutus, just can’t remember the name but I was in Richmond…
But i do shop here for their retail stuff, so they do have good deals.

If l had known that this store and their employees are so bad l wouldn’t even have gone to the street where the store is.
A week ago l saw a road bike on their website on sale. I went there with no hassle and giving no problem to the sales people l bought the bike. Because l knew what I wanted, so went there and paid. And l was told that the bike needs to be assembled, so l had to wait till next Friday. By the way, they got my phone number so that if something goes wrong they could give me a call!
Today, l went there from Vancouver to get the bike as l was told. Guess what happened? No bike assembled yet. I asked why? to the woman, whom I think that was manager, because there was no name tag on her, just had different color tshirt and she was throwing orders to everybody so she is supposed to be the manager– She didn’t find it necessary to give me a sensible explanation but saying, «O sorry about that!»
Is that it? Pay. Wait a week. Come on time. And get a handfull of sorry? That’s one of the best store experiences l have ever had. But don’t get me wrong; this is not a complain. Because complain is to give a second chance. This store doesn’t deserve it.

Canadian Tire (also known as Cambodian Tire or Crappy Tire) is the place to be for cheap but somewhat useful knick-​knacks around the house. You can find things from sports equipment to engine oil to flashlights to piping. It’s really all over the place, and this is what makes the place wonderful.
This particular location has a ton of parking out front.
Prices are decent, and usually reasonable. With that said, the trick is to wait for sales. Sometimes things go on massive discount. This is when you swoop in.
One product I am a fan of are their Motomaster tools. They’re actually pretty high quality, and have a lifetime warranty. So if you bang them up, or something breaks, you go to any store for a replacement, no questions asked.
The staff are friendly, but they are spaced so far apart that it may take you 15 minutes to find out which bulb fits your car.
The self-​checkout sucks pretty badly here. Other places such as Home Depot seem to pull it off without a problem, but the machines here are glitchy. Error messages and scanners that don’t work (even when the staff are helping you) round out the Cambodian experience.
One last thing: there’s now an iPhone app for CT. No need to dig around for flyers. Yay!

I normally shop at Canadian Tire because it usually has a good selection of home items that I usually need. I always have a poor experience and consider not patronizing it any longer.
I was in the middle of canning and ran out of supplies. I went to this location because I was sure that they had what I needed. They did. I was just about to check out when one of the managers started yelling at a little boy because he put an item down in the wrong place. I was aghast. Wow. I didn’t know it was store policy to be rude like that. I just had to stare at her for a minute… she continued to yell at another employee to clean up some area and stormed off. I went to tell someone at customer service who turned out to be the store manager. I told him about the incident and that I was sure I wouldn’t be spending my money there anymore. He told me «Ok, have a nice day». He didn’t care, not even a little. What a travesty that a national company has him for a store manager.
I have given this place more than enough chances. I have been here looking for an item and, after seeking out someone to help, have been treated rudely. They don’t even know where there products are located! How can this occur? Every time I have ever come here, I have questioned why I’m even in the store. Every person who works here is non chalant, apathetic, and rude. I can see the attitude is from the top down. Shame on you Canadian Tire for driving customers away and yelling at little children. I can see why you are a ‘threatened’ brand in Canada.