Midas

I am blown away at the level of professionalism and service provided by this Midas of Richmond. A gentlemen by the name of York helped me with the four wheel alignment on my lexus and not only was the work done exceptionally well (feels much more planted and no more drifting to the right) he was gracious and extremely helpful. I lost my wallet during the time i was waiting and he told me to go find it first, dont worry about the bill. Now that is customer service! York you are truly an inspiration to your profession and you’ve made a loyal customer today. I thank you and your fantastic technician for a job well done.

I was in last week and mechanic name Dallas really answered all my questions about what needed to be done to my car. Dallas really impressed me with his professional attitude and vehicle knowledge.
I would recommend to my family and friends that they should go to see Dallas for any vehicle repairs.
Lucky Midas to have such a good representative!

When I was visiting Vancouver, I noticed that the engine splash guard underneath my minivan was semi detached and just a few inches from scraping the ground. I just happened to drive by this Midas. I got in and explained to the manager, York, that I needed to fix the problem quickly as I would leave town that evening. He was able to accommodate me and get the job done in an hour. York also offered the service for free as a Christmas present. What a pleasant surprise! I was grateful for their help and would definitely visit them in the future.

Stay away!
I’m updating my review to 1 star due to the fact that I went back to the Toyota dealership for my Highlander, and told them about how Midas told me I had to change the brake pads + rotors of my vehicle (set me back $ 800). Dale, the Midas manager said that the rotors of my vehicle were severely damaged; and even said I’m putting my life at risk by driving my car. Being the typical clueless girl and just plain worried for my daughter’s safety, I told him to go ahead and fix it.
Well, then I notice my car making this suspicious weird noise so I just brought it back to the dealership, and guess what?! Toyota said last time I had my car serviced (a couple of months before going to Midas), my brake pads were down to 35% but FAR from needing the rotors changed!!!
Plus, I find out that the passenger front wheel bearing is damaged!
All after entrusting my car to Midas, that’s what I get for trying to save. I’m NEVER EVER going back here.