Steve Nash Sports Club

After several month, the hot tub is still at kids temperature, even the pool maintenance guy said its not in standard temperature.
Go Kingsway experience the real hot tub temperature and you will know!

Even though the Richmond sports club isn’t perfect, I still give it 5 stars; it’s one of those gyms that makes you want to stay there all day long because it’s like an amazing hangout spot. I like the vibe.
While I love the downtown sports club, it does feel more of a «get my workout in and then bounce» type of gym. Whereas the Richmond one is — let’s do a 2 hour workout, chill on the mats, grab a Jugo juice, hang out a bit, then slowly make our way out.
So, let’s start with the good:
— downtown sports club has a protein shake bar as well (forgot if it’s Jugo juice or not), but at the Richmond location, you just want to sit and chill. There’s no urgency to leave.
— I love the layout of the gym! It’s a big gym but it’s not like a rectangular box like Lougheed. There are different sections like the cardio machines (you walk up 2 steps to get to the area), then in another section there are the free weights, cable machines, and then when you go up another 2 steps you get into another area where there’s the smith machine, squat racks, bench press. It’s just very cool.
— they have a really great barbell pad that I’ve never seen in other gyms; it’s not just foam, but there’s another outer layer that you can wrap around with velcro so the barbell doesn’t slip out.
— I’m not really sure what they are for, but I saw these small red stools (one in the PT area, and one in the free weights area). I like putting my stuff on it while I’m stretching.
— it has clean showers and also pads, tampons, mouthwash, shampoo, and moisturizer. I did not notice cotton pads nor razors, which the Yaletown location provides.
— it has fixed preset barbells and also ezcurl bars
— I like the high ceilings and plenty of natural lighting
— the PT’s are good looking at this location. I had to say it. :-P
Neither good nor bad:
— saw colorful crossfit plates in the PT area. I didn’t find out until recently that crossfit plates are all the same size but varying weights. Interesting.
The bad:
— around 4pm or so, a group of people came in (led by a PT) and they took all the barbells! They also took up half the personal training/​stretching area. I’ve never seen this happen at any of the other Steve Nash gyms. I don’t mind when PT sessions are going on, but when large groups take up all the space and barbells, it’s really annoying.
— lacking in equipment — e.g. yoga mats, steps, etc. The Yaletown location has tons of random stuff in their PT area, but this location has about 6 steps total (I needed 12).
— gym needs more pullup bars; it’s right in the middle of 2 cable machines. While I was using the cables for face pulls, one guy kept doing his pullups right next to me. He almost smacked me.
— not enough cable machines; it wasn’t even a busy day but tons of people were waiting for the machine
— this location also only has sanitizing wipes. I don’t like this because it takes time to dry.
— it can get pretty hot/​stuffy in the gym. There’s only a small fan in the squat rack area.
— the free weights section is small and there were only 2 flat benches. I ended up having to use the cable rows machine for the bench.
— I’m already used to it and have stopped caring, but I can imagine it would be an issue for other women: guys at this gym stare… blatantly. They don’t even try to be subtle about it.
— no digital lockers; this would have made the location a 6 out of 5!
— apparently the hot tub/​pool is right by the front where people pass by on their way into the gym
Overall: love this gym because of how chill it is to workout and hangout after, and also the layout. Wish it wasn’t so far.

Love this gym. Hate the parking:(

First time swimming in steve nash. Already ruined my bathing suits. My pink bathing suits changed to purple! They closed the pool after 5 mins saying the chlorine level in the pool is too high…

I have used this gym a handful of times while traveling for work. It’s great for an express gym — fairly new equipment, clean, etc. I have gone to two group fitness classes recently and was quite disappointed. The «buff yoga» is not yoga at all. The classes were not challenging and the teacher was out of breath and constantly putting us in child’s pose. These classes are not geared towards athletic people but more towards novice and older guests (in my opinion). I wasted my time. I would have rather traveled to downtown Vancouver to a yoga studio. Yoga teacher continually picked on me for doing advanced poses which were right for my body but different than what he was instructing.

Was a member a few years ago for a year and really liked the fact that there was a pool which very few people use. The spin class at noon on M and W are great but are always full and sometimes there are no bikes left. I have been told the tabata classes are awesome. I have yet to try it but will as soon as I feel up to the task.
I just joined again a couple months ago (previous job took me out of Richmond) — new job back in Richmond) and I must say the only real disappointment is that they don’t clean the pool or hot tub very often, if at all. The pool has had things floating in it like paper towel and random other things for a couple months now. I still use it but wonder when I’m going to get an ear infection because of it. I will say something to management this week. Lately I have noticed about 6 treadmills that don’t work properly so maintenance seems to be an issue. Luckily there are so many of them that it is never a problem to find one that works.
I have never been inclined to use their personal trainers and the one that was assigned to me when I joined again sounded like a real goof on the phone and questioned me and tried to belittle me when I said I have quite a sound knowledge of fitness, weight training and nutrition… to the point where he actually said, «okay, tell me how many calories do you intake?» … I told him it depends on my daily activity ranging from nothing to a 3 hour x-​country dirt bike race… I scheduled an appointment with him just to get him off the phone (included with membership) and then cancelled the next day… took a massage from one of the trainers there instead. The stretching focused massage was good. The other trainers I am sure are better — I think this guy was new. There are some that have been around for quite a few years and are quite fit so I would suggest some of them might be worth trying.
I think the manager changed a couple years ago and I remember things were much less organized (weights were always all over the place and nothing was ever repaired) and things seem to be better now with the new manager who I think is still there but I still think there is some work to do in the pool and fixing the treadmills.
overall I use this facility every work day (and sometimes twice if I get in a swim in the morning) for spin class, treadmill running, swimming, stretching, weight training and am more than happy to give them my money for this (I also live near another sports club so that is a bonus)… minus 1 star for maintenance issues… and minus 1 star because service can be very iffy…
p. s. — they also try to scam you out of last months fee which is usually pre-​paid on joining which, when asked at the time of terminating your contract, nobody understands (how convenient)…

Great parking
Good showers and clean gym.
Great for workout at lunch time

Basic Steve Nash 101 (form what I understand): This is a tier 2 club, so has multiple showers, soap, lotion, shampoo etc. I like this because conveniently located near work and I can get a good workout in, shower and be back at work.
The gym itself is spread out and has a pool, studio and a hot tub. It’s great! Overall, i would love to give it Five Stars but the squat racks are in small rooms on the side, that do get stuffy during the summers.
I love the cardio area, has stair climbers (some Steve Nash’s don’t have them) and rowing, elliptical and treadmills. There are a decent number of TV’s, which keep you distracted during cardio. Has a great spacious area for stretching out and the there is a great variety of machines. Overall, really really great GYM!
Overall great great place, has a Jugo Juice, can get smoothies and wraps there.

I’ve been a member of Steve Nash for almost 2 months now and I love that place! I signed up with Sam, who is fantastic! EVERY TIME he sees my partner and I he always makes it a point to speak. He’s sure to ask us how we’re doing and quick to answer any of our questions. We also had a free training session with Jeff who is the best trainer I’ve ever had! He’s there to count you though that last set, encouraging you the entire time.
I love the fact they have a Jugo Juice inside the facility. Super convenient to grab a protein shake (green protein) after a nice workout. We also love using the steam room after our workout. Super relaxing and a place to chit chat with other members.
This place honestly has such a family atmosphere and I truly enjoy coming here!
Only negative thing is parking, it takes some time to find parking, this place gets pretty busy.

Update — I have been a member now for 1.25 years. One of my reasons for joining was the Fitness classes offered. I purchased a Level 3 membership (the most expensive one they have) and I have trouble attending the classes. This location has strange lineups/​wristband entry requirements which waste your time in the gym (you stand in lines instead of getting a short work-​out in before the classes start), but they are doing some small amount of work to fix these logistical problems.
The bigger problem is that they are over-​capacity. The demand for classes far exceeds the number of classes they offer. They continue to sell more memberships, I suspect there is a net growth in the number of members (more members joined than they lost in the same timeframe) over the last year, however, class offerings do not change much or at all. There are many empty hours in their class studio, and they could hold more classes paying the fitness instructor $ 20 to $ 40 per hour (that’s the general range they pay) for 30 to 40 members in the class — I am trying to say that the cost is small given the number of members who would attend. Then, the membership feel would make sense, otherwise it is feeling a bit like I am paying for something but cannot access it.
Not happy with their services at the present time. When I joined a year ago, the classes were a mess because they gave free access to the Fitness World members from the second Richmond location (due to problems they were having with their planning of that one being re-​built). A year later, they still seem a mess due to what I believe is over-​capacity. They are not providing what they advertised — good access to Fitness classes.

Was in town visiting for the week so I bought a «week pass» for drop in’s for $ 42. It’s a good deal for those visiting or perhaps to try the gym out before committing to becoming a member. The gym was spacious with several machines, dumb bell racks, benches available so I never had to wait. The lap pool had only two lanes so did have to wait to use it, plus it was a bit dirty with some visible band aids and other debris on the bottom. Overall it is a solid gym!

Steve Nash is the most comprehensive chain of fitness clubs in Greater Vancouver. Richmond location is quite spacious, full facility with great amenities, group fitness, swimming pool and personal training gym.
I went there with my groupon for monthly trial membership. I arrived 10 mins before group fitness class start, I was greeted by 2 sales and asked to sign up for membership.
I knew they have no standard pricing of membership and really depends on location or promotion. I heard a lot of complaints about the membership fee and rude staffs. Honestly, I really liked the fitness class and the location and no problem with their staffs.
Also, I get reimbursement of fitness club annual membership from my company. I really should join it, however, the fitness class time is good for my own schedule this season and aggressive staffs scare me away. Probably will try again next time.

I always love classes their. too bad their have some teacher doesn’t have the heart of teaching… but is a nice gym… but wish their janitors clean cycling and fitness room more often…

Compare with Fitness World in Richmond, this place has more new/​nice equipment, nice atmosphere, and very clean washroom. The staffs are very nice and helpful, and you can get 10 days free pass as well as 1 complimentary personal training session on their website. However, this location is little bit inconvenience as it takes 30 mins bus from Richmond Centre. I suggest this location should has free shuttle bus around Richmond area for their members who don’t have car. BTW, they don’t have enough parking lot if this location is busy as well.
For personal training, I think those personal trainers are professional although they are very expensive. But it is good to have a personal trainer if you just a beginner. For group fitness class, they have many different classes throughout a day, and give you very good exercise during those sessions.
Another good thing in this location is they have free wifi for their members, just ask front desk for the password.

If you ignore all the pushy sales & poor customer service and simply judge this gym by its atmosphere, it is one of the better gyms I’ve been to. There’s a swimming pool, all the equipment is nicely spaced out and the cardio section is huge. The change room is brightly lit up and pretty clean most of the time. I like the Jugo Juice station right in the middle of the club convenient for a little post-​workout snack. Overall, this is probably one of the nicest Steve Nash I’ve been to but too bad the location is inconvenient for most.

So today, I put my membership on hold because I’m going to Mexico.
I don’t know about you guys, but when I signed up, they told me that
1) I can put my membership on hold for however long or short amount of a time I wanted (2 weeks — like a year or something).
2) There are no fees attached.
LIES! I had to beg the lady at the front counter to do this for me because she said the minimum period of time you could put your membership on hold for was like 1.5 months or something. I still don’t know about the max. And there MAY be no additional fees for you to put your membership on hold, but you have to pay HALF OF YOUR MONTHLY FEE for every month you’re gone!
Something else they conveniently forgot to mention when they signed me up.
When my contract is done, I definitely won’t be back.

This review is for this location on St. Edwards Drive. So I got a letter in the mail from Steve Nash headquarters wanting to take me back as a member, I cancelled a few months back because my membership was $ 60 a month, even though I was with Fitness World for 10 years. The letter offered me a rate of $ 34 a month to join back with Steve Nash Sports Club… wow, I just realized I’ve been ripped off for a good 2 years since I signed up for Steve Nash sports club since it was nicer than their Fitness World locations and they offered more classes. The sales guy even said $ 60 was the lowest he could offer me at the Steve Nash club… wow, what a liar. Corporate stuff, so the norm nowadays, doesn’t surprise me much.
Okay, so I called the St. Edwards Drive location today, the receptionist that answered the phone was the most rudest person I have ever talked to on the phone. I asked the receptionist, Tina, how long the sign up process takes in person and do I need an appointment, she said «Well, don’t you remember when you first signed up, you were a member before right, so you should know» Ummm, excuse me, when I signed up it was over 10 years ago, how do you expect me to remember and why does it matter and what’s with the attitude?
I called back and asked for the manager, Tina picked up again, she said the manager was on lunch. I said okay, and asked when it was a good time to call back? Tina then replied, «Well, he’s always busy and we are always so busy, so even if you called back, you’d probably never get a hold of him, let me take your name and number and I’ll get him to call you back» Wow, this sounds like the manager doesn’t care about it’s customers, always so busy… at this rate, I’d probably never get a call back…
As for this location, the parking is horrible. Good luck if you park on the Sandman hotel side parking, which Steve Nash shares, cars are constantly turning in so fast to find parking around 5:30pm you might end up getting runned over. There is never parking on the Steve Nash parking lot side. If you do end up parking on the Sandman hotel side, most likely 95% of the time during after work hours, expect to walk a long distance to get to the entrance door way in the dark, and it’s the worse when it’s raining and cold. Very odd setup.
There is so much of a corporate feel here, the staff rarely say hi, or try to help you out, and if they do, it feels very fake. The classes are now extremely full that you feel like sardines in a can. The spin room always has broken bicycles, you always have to adjust the speed/​resistance by hand, the digital buttons don’t work half the time.
The ladies change room is an open change room, so don’t expect too much privacy. There are no private change rooms unless you use the bathroom stall ones. The co-​ed pool area is not really private, it’s located right by the entrance, so everyone coming in and leaving can see you through the glass, actually, the whirlpool area is right by the glass, so good luck on relaxing while people are constantly staring though the glass, even if it’s just for a second. Maybe it’s a safety thing and they have to keep an eye out on the pool area, but you have no chance to relax, we are all adults here, I don’t see kids running around that the pool has to be supervised. There is also no ladies workout area. Not trying to be bias, but it would be nice to have, since most Fitness World’s have them.
Who cares too much about the free ammenities they provide? Do you really need the shampoo, lotion, juice bar etc??? Most people’s membership is so overpriced that what you are paying you could buy those at Walmart and bring it to the gym with you and save money!
So I’ve decided today, that I am never signing up again for Steve Nash or Fitness World, even though I was considering it fully. If corporate ever reads this, they should realize the front of the line employees and staff make a big difference, especially when it comes to selling and customer service. But what do they care? We are all just walking dollar signs to them.
I will go back to joining my community centre where the staff are happy, productive, know you by name, classes are more intense and the instructors and participants remember you and say hello, always parking and close to the entrance, less crowds, and feels like family when you walk in. Sure I’m paying $ 47 a month, but so worth it for your wellness and mental well being! Everyone is there for a goal, to work out and lose weight, not trying to flaunt or show off or intimidate you!
Those other reviews are spot on, listen up people! I’m just trying to save you the same fate! Thank you for reading. This is coming from a member that has been with Fitness World for 10 years, Steve Nash Clubs since they opened, and is now no longer happy with the whole corporate takeover feel!

I’ve been working out with Steve Nash Sports Clubs for a little over a year so far. In general, they’re all a little nicer than community centre gyms: not as busy during peak hours, more selection of machines, and the other members working out motivate you more than people who aren’t as fit. (Especially the healthy-​looking members of the Sports Club downtown.)
But the service of the staff is abysmal and that’s what makes this location not worth the cost, especially in Richmond when the community centres are so nice.
Sure, I don’t have any sessions with the personal trainers so I might not have the one-​on-​one experience, but my general experience is that the staff are more about hanging out and chatting with each other than helping your gym experience. Some cardio machines that don’t work properly are just left that way for weeks. There was a leak at the Richmond Sports Club that was «fixed» by putting a bucket underneath to collect water and a sign that said «Caution. Wet Floor.»
What happened today was the worst experience so far. Their posted Thanksgiving hours for today: 8:00am — 5:00pm. The doors were not open until 8:40pm but a staff member who looked like they were supposed to have a day off. There was one staff member on-​site at 8:15, but he was with the tennis courts and didn’t have access to the gym. (He needed to get in too and needed to wait.) Considering many of my workouts are around 40 — 50 minutes, not actually opening for 40 minutes and forcing your members to wait outside is the absolute worst, Steve Nash Sports Club.
If you want to get fit in Richmond, save your money and workout at the many community centres around the city.
Steve Nash Sports Club in Richmond, you are NOT a buy.

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I love how clean it is, esp. the men’s locker. Usually there’s someone cleaning something.
Like the provided soap, shampoo, conditioner, hand lotion, gel…
It’s true that their stretching area isn’t as spacious, but the variety of their cardio machines is staggering, about 3 rows, plus even a spinning room.
It can get crazy busy after work, so dumbbells are at a premium. Plenty of universal machines too.
And if you’re a chest guy, there’s a dedicated section just for that.
I do find the membership sales either too aggressive, or lack of if you’re looking for info, as I did one time in inquire for a free week pass for a friend. Luckily for me being a long-​time Fitness World member, cost to upgrade was just another $ 20/​mth ($ 40), but when I hear of stories at the beginning for $ 90/​month, whoa…