Ordered my wine racks from WCD. Karen is an amazing helpful person! She helped me with the design and kept within my budget. I highly recommend shopping here for all your wine cellar needs they’ll treat you right!
Peter S.
Rating des Ortes: 5 Vancouver, Canada
Great customer service at The Depot. So many cellars to choose from. Under any budget from the basics to the mid range to baller mansion cellars. Too bad our cellars are now almost empty :( Time for a trip to Naramata!
Crystal H.
Rating des Ortes: 5 Vancouver, Canada
Perhaps there isn’t much to compare Wine Cellar Depot to, but that doesn’t change the fact that this tight team is really knowledgeable and hell bent on giving some great customer service. Perhaps it’s because their roots grew out of the hospitality industry, but James and Ramona truly treated us like gold. I’m a see-it, feel-it, look-at-it kind of shopper which is why, after checking out models online, we popped in for a visit to their warehouse in Richmond.(Warning — this is more of a make an appointment kind of space, but they are open to the public too and welcomed us in.) Within minutes, I knew I liked James. He’s straight forward, no bs, and really knows his stuff. I was a little weary when we were quoted the price verbally, but didn’t see anything in writing especially about their offer to adjust the left to right door handle hinges for free and to throw in some beautiful wine glasses. We ended up being charged for the door hinge changes, but the glasses ended up being given a couple of days later. It was still a good experience overall, but it’s always a little embarrassing to remind someone that they forgot to throw in the gift they offered. I’m glad we mentioned it though, because the Stölzle stemware is truly a treat. Note to self — always get quotes in writing! They take phone orders, deliver in and out of province and have both fully customizable and standard sized units for optimal wine storage. And if you don’t need to see it to buy it, I’d just give them a call and they’ll sort you out.