The Home Depot

The managers are all great! Customer service at it’s best! Everyone is helpful when i am trying to find something that i found online. Also, i forgot to ask the name of the young lady who helped me in pricematching the item that i found cheaper. All are flawless! i live on the other side of the city but i always go here because of the people who work here!
Always a great experience :)

While smaller than most, this Home Depot still covers the bases and gets in the promotional items you find in the weekly flyers.
Staff are always friendly and the wait times are short.

DON’T BUY THE CARPET
We’ve spent a lot of money at this store, and it has always been a good experience. Then we bought high end carpet for our home. We bought it for the all inclusive life time warranty. We had it installed and then only a couple weeks later, the carpet started to fray. We contacted Home Depot for the warranty, and they said «send us pictures» We did, and we never heard back. A few months later we followed up again, and they said, «send us pictures». We told them we already did, but sent them again anyway. And then, nothing. Another six months go by and we go into the store and ask why nobody is following up. They give us some story about losing the pictures and would you please send the pictures again. WE do, and nothing. We go in again and this time we talk to a store assistant manager. He looks at the pictures, send them to the manufacturer, and the manufacturer says «we need to see a receipt for professional carpet cleaning». WHAT? We say we put in a claim a year and a half earier, when we just bought the carpet, and there was no need (and no time) to get it professionally cleaned. We send this back to the assistant manager and, nothing. Its not been two years since we put the claim in and we have gotten absolutely no movement on this at all. Its pathetic really and its even worse when we found out from a realtor that the carpet we bought is notorious for its defective fraying. So the manufacturer of the carpet is looking for loopholes, and Home Depot is not standing by its product. Shameful, and disappointing. Caveat Emptor! Don’t buy carpet from Home Depot.

Clean, well organised, friendly and well trained staff. Much better service and selection than the outlet on 137 ave.

Went this morning, lots of staff to help, friendly faces and it’s great to feel like their goal is to help you with great service!

I went to this store with my mom when she was looking for some area rug and some other home improvement stuff. I’m not very interested in all that considering the restrictions of apartment living. Still I found some of those awesome 3M hooks and poster hangers that don’t mark up the walls. I like looking at stuff that could potentially be used in crafting such as paints, tiles, grout, funny nobs and such. My mom was looking at blinds and counters and crap so I collected samples because they were neat and I saw definite craft potential.
This was my first exposure to the self-​checkout. So, I opened a bag and threw all my countertop and paint samples in. Then I scanned my 3M products and threw them in the bag. The machine kept telling me to take items out of the bag and put them back in. It wouldn’t let me pay for it or anything and was driving me nuts. Of course my mom and I just laughed because it was like a live comedy sketch. I kept emptying the bag and rescanning things and canceling and such. It took seriously about 20 minutes or so until a manager finally came and told us that the machine weighs the items and was confused by my samples. Still, I think we ended up having to take it to a cashier.