Nice One Nails

Got a shellac manicure done, waste of money. Chipped the next day.

What a complete WASTE of time and money!
+took 45 mins for anyone to start the mani/​pedi process even though we had an appointment
+ladies didn’t give a rat’s ass about customer service
+manicure was CHIPPED… THE NEXT DAY.
+day 2 I had to remove my nail polish completely, as it was badly chipped.
Made an appt. for 11 am for 2 people to have mani/​pedi. (It was me Ma’s birthday). We arrived… looked around for staff but only found a few customers waiting in chairs. It wasn’t until a few mins later, we heard a voice from a table «pick colour, pick colour». A receptionist finally acknowledged our existance and I told her we had an appt. We were seated together in massage chairs and foot baths.
45 MINUTES LATER, a lady came over and asked me «you want same colour for both». Negative was my answer, so she slid her chair over to do my mom’s, as her answer was positive. About 10 mins later, a lady was ready to do my pedicure. WHAT IS THE POINT TO EVEN MAKE AN APPOINTMENT, LET ALONE 2 APPOINTMENTS IN TANDEM???
The «cleaning» of the nail bed was non-​existent and the «massage» was a lather of cream. The lady attending to my 70 year old mother had the balls to tell her she needed a wax.
By the time I was ready for my manicure, my mom was done and left sitting in the waiting chairs with the bill.
During my manicure I had to point out the nail polish was not applied enough and that I still had cuticle that needed to be removed at the sides of my nails. When it was all over, I was told to «sit» and «dry», and pointed in the general direction of a nail dryer. As my nails were drying I was daydreaming and looking around the shop… I looked at the clock and it was 12:45. I thought hummm I wonder how long this drying process takes. Well, at 1 pm I left. NO ONE came to tell me I was done, or to remove my paper shoes and kleenex that had been put between my toes during my pedicure.
To make matters worse, the very next day, the polish on my hands was chipping! The day after, I had to remove it and do it myself!
It’s terrible that I wasted $ 80, 3 hours of my time, and a birthday at this place. I could have done it better myself.