Desjardins Voyageurs Credit Union

What a joke this place is!
For a place that openly advertises itself as being «open to all without exception, regardless of financial standing», it is anything but. Desjardins was a forerunner when it comes to Credit Unions, but sadly those principles that they were based on seem to no longer be in play.
Despite what is advertised, when you open an account, they do a credit check on you (fair enough — most places do this), but if you’ve got bad credit (or even mediocre credit) or even a 6-​year old bankruptcy on your record, you probably won’t even be able to open a simple bank account.
They told me they require at least a 650 credit score to open a simple bank account, and they also informed me that my nearly 6 year old bankruptcy was probably a barrier to opening said simple bank account. I see no reason as to why either should be a barrier to opening a bank account that does not involve the extension of credit.
The kicker is that I have over $ 10,000 in available credit with Visa Desjardins, as well as a spotless record besides the old bankruptcy.
Staff are rude and condescending. They even had the nerve to call the VISA department «very strict». Well, if I can get 2 credit cards with over a $ 10,000 limit combined between the two, as well as have a $ 17,000 limit card from a different institution, yet I can’t even open a simple bank account, there is obviously something very, very wrong here.
I wanted to open an account here because it would allow me to use certain features that my VISA card has but requires an account at Desjardins in order to access, however it would appear that’s just not going to happen.
Just because it is a Credit Union does NOT mean it is a good place to bank. I already deal with another Credit Union and even they can’t believe these frivolous rules (and, not to mention, they’re truly open to all, regardless of financial standing and don’t even advertise this fact).
Needless to say, these guys lost a fair bit of business.
Take your business elsewhere!