The UPS Store

Price gouging.
$ 1 per page for scanning, plus $ 1 per email?
No thanks. Went to Staples across the street.
At least free National Post newspaper.
Free parking.

Great staff at this location. Whenever I’ve gone in, I’ve always gotten amazing and really helpful service from the staff. They are always looking out for your best shipping options and get my packages on time. Overall, one of the better UPS stores I’ve been to!
It’s best to park in the complex behind the building, if you need some time in the store.

If I could give them zero stars I would. UPS being a multi-​national company I would assume they would have better guidelines as to what should and shouldn’t be displayed in the customer service area. If you are a sick individual, you like killing animals, torturing animals and shooting them for sport, you should keep that to yourself. If you have a barbaric nature, don’t advertise that to your clients. Don’t be printing 8×11’s pictures and hanging them on your wall for everyone to see like they are some kind of a trophy.
What I saw was pictures of one of the guy shot a beautiful buck deer and he’s holding the dead animal carcass like it’s a trophy. There was also another picture of the head of the same buck hanging on his wall. Shooting a defenseless animal with a high-​powered rifle is not a sport in my book. That’s just inhumane.
Customer service is also horrendous. I will not be going there again!

The person at the counter took a look at my return package slip upside down and several feet away, and said my return slip was wrong and couldn’t be used in Canada. He seemed indifferent and had a bad attitude, so I left the store without explanation. But I have returned packages from the same shop before and have used their return slips which worked, so I drove to another UPS location, where the staff was able to recognize that there was nothing wrong with the return slip and sent my package back.
If the staff at this location had done their work properly, I wouldn’t have to go through so much trouble just to send one package. Avoid if you don’t want to have to be turned away and left searching for a competent store.

Worst UPS location to date. I’ve been here twice now and neither times was I helped the way that I should’ve been for a simple request of an approx time frame with cut off from packages sent with a tracking number from one location or another. One of my packages got lost and they were of no help at all. They punched in my tracking number on the
website, something that I could’ve done myself but was hoping that they could provided me some more conclusive answers in regards to my missing package = nothing. The person at the til had an attitude the moment I walked in before I even addressed my issue.