Sofra Grill

Terrible customer service. All 3 ladies working at the desk were not friendly and were extremely rude.

Food is fresh and delicious, prices are reasonable for the quality you get, always busy and always delicious, ask for laffa bread instead of pita, portions are big, 2 people can share one plate with laffa bread

This place never disappoints. The food is always fresh. This is always my go to place. I always have the chicken laffa. It is so good. Try it with the red eggplant. Nothing like this anywhere in Toronto.

We eat here often and order take out from them. The food is always deliciously prepared and their portion sizes are generous. The service is good — they have call buttons on the table so you can get attention when you need it without extra hovering.

I heard the got a new ownership and wanted and wanted to try.
When I walked in it was not so busy
I had come with by myself and I went in the line up
I wanted to dine in and did not notice I went in the TAKE OUT line. The server who asked me what we want was rude, when i said i wanted to dine in she started yelling at us «YOU CAME TO THE WRONG LINE YOU CAN NOT EAT HERE». I paid and left couldn’t stand it!
The food itself was horrible all dry NOT FRESH AT ALL
Warning you This place is really CRAP AND never going back!

What a bunch of jerks.
After waiting around for 45 minutes for service, we are told that there’s no more Schwarma. As this is what we went there for, it was rather disappointing, especially considering that it was only 6 PM!
Frustrated we ordered different selection. The fries were cold, the schnitzel was oily, and the kebab was so dry. To top it off the soda was warm. Overall the servers attitude was just hurry up and leave. I shall never come back to this place again

This place is amazing. One of my favourite Greek food places. The food is consistently delicious and fresh. The chicken skewers are juicy and tender and The rice is done to perfection.
The staff were friendly and helpful.
Will definitely be coming back!

Best place for shawarma & laffa compared to the other 3 competitors in the neighbourhood. They changed their pitas to smaller ones long time ago but not complaining because the quality of the food is amazing.

One of my absolute favourite restaurants in York Region. Never had a bad meal.
Food is always fresh and properly cooked.

This place is amazing. Nice sit down or take out area.
I had the chicken shwarma dinner with mix vegetables, the portion sizes are so big I ended up taking almost half with me. The chicken is crispy and juicy and the vegetables were all fresh. The hot sauce is pretty good too.
Service is fast and friendly. Will definitely be returning more than once.

I’ve been dining at Sofra for many years now at their Vaughan (Dufferin) location. I must say, the restaurant itself (and the food) has never disappointed me.
I typically order the Chicken Breast Salad, and at $ 15.95 for the large, it is enough to keep one stuffed (with some left over). You definitely get great value for what you pay for. 4 succulent pieces of chicken breast atop a nice bed of lettuce and veggies. I particularly enjoy their homemade vinaigrette, which is not too sweet or salty, but perfectly compliments the other ingredients in the salad.
In addition to the Chicken Breast Salad, which I typically order, I also enjoy Sofra’s array of dips… Whether it be their homemade hummus, babaganoush, matbucha, or roasted eggplant… They’re all equally delicious and a huge hit at BBQs, dinner parties, etc.
Prices are reasonable.
I like how they’ve renovated their location in recent years… Keeps things fresh and interesting.
I will definitely be dining here again!

This place does some things really well and others below average. For example the salmon salad is terrible. The salmon is dry and flavourless.
The goulash and eggplant starter is to die for but when I asked for my egg planted to be heated I was met with great protest from the staff who convinced me that it would taste better cold. In the past month I must have eaten a dozen times at this place. I know what the eggplant tastes like and I would prefer it warm. Even though they agreed to heat it up for me, my eggplant starter arrived cold. Really annoying that they simply disregard a customer’s choice.
The falafel is to die for as well but the tzatziki sauce is a horribly watered down flavourless concoction. Their home made hot sauce was great but don’t bother asking for any extra hot sauce to go if you order take out — the owner (lady) simply ignore the request and proceeded to slather some directly into my laffa.
On another occasion while I was on a quick lunch break I was seated in the far back (raised) seating area. Left there for 15 minutes with no menu. The owner (male) is not here to sell his service or business. He is simply there to manage the people and sell his food as you would expect from old school restauranteurs. There is no passion or love for anything there. The staff are nice enough but not overly friendly nor interested in making an impression.
Lastly, the salmon on a skewer was horrid — dry and falvouorless, not to mention over priced.
This place is expensive for what you get. I ordered a great salad for a little bit less than Sofra next door at Gourmet Bistro and prefer that over this place.
When you come here you have to know what to order as not all dishes are created equally nor are the priced equally.
I would only return here should the other places be full, I’m looking for something light or I’ve totally lost my way in the blistering cold winter of Canada.

Solid food and good portions
try their hot sauce!

I shared a kefta kabob with one of my colleague, that came with one house salad and choice of side (we had vegetables). I ordered an extra side house salad with dressing (salad dressing is a must) and we both went out incredibly full!
Everything was fresh, healthy (felt healthy… not too sure) and tasty.
Also incredible service! They are wonderful, we had trouble ordering one side with our entrée, but they recommended to get both at half the portion!
I will be going there every weekend!
Also try their seabass, grilled! It is amazing. Not to say their deep fried seabass is bad, I never tried it yet!

Very nice Middle Eastern/​Israeli food. The food is tasty and the portions are generous. The Shawarma on it’s own is fantastic. The Shawarma on a plate of Humus is divine. Prices are reasonable.

Total boycott. I refuse to step foot in here again. I’ve watched this place suddenly turn south. And my last visit was very illuminating.
New ownership, so they have gotten extremely cheap. I was faced with an absurd issue of pickles on the side that i had never faced in the entire time i’ve been going to Sofra (which is about 3 times a week for the last year). The staff claimed it’s because new owners rules. I asked to speak to him and all he did was give me a slew of economic issue of costs. A little reality check — a soup and laffa costs $ 15 at lunch. That’s on the high side for that category of food. And rent isn’t terrible in the north. So really, the conversation just made me realize i was dealing with a really cheap guy — there’s no love in the food — it’s just a business. Fair enough. He was polite enough to acknowledge the rule didn’t make sense (you can order pickles in a shawarma, but not on the side).
But it just got worse with my takeout order. What upset me most of my last visit was they served me absolute crap. As in my laffa was half full of rock hard burnt chicken. So far burnt that it was as hard as rocks. I bit into the first bite and experienced terrible pain in my teeth. The fact that i had just learnt from the staff that they’re new management was so cost conscious made me think this must have been systemic of that. I had always loved going to Sofra for how they cooked their chicken — this had to be a joke. When i opened the laffa, it was half full of this chicken waste. No one in their right mind would ever serve anyone food like that (and i know it had nothing to do with my discussion with the manager since i already had the food at that point).
Really, i tried to let them deal with the issue, but they chose to ignore my email. So i’m personally boycotting the place and posting this. You might have a different experience, but hey, here’s mine.

This is a neat place to eat at. Décor makes it feels like you are at a relative’s house rather than a diner which is pretty awesome. I ordered chicken shawarma plate ($ 15.99) and it was huge, juicy, fresh, and delicious! It came with a side of salad and a choice of rice, potatoes or fries. Salad was really fresh. I absolutely recommend their garlic potatoes. If you prefer sandwiches you can get your shawarma in a pita or a laffa and top it up however you like subway style. Overall their portions are huge so don’t hesitate to get a to go box. Service is OK. I will surely come back for more.

I used to come here every once in a while, always for take-​out, but I don’t think I will return after my last experience, except maybe for their take out salad plates/​dips, which are always consistently good.
The last time I went, I wanted to order a couple of falafels (separately, not in a pita), and small fries. I was told that I couldn’t order less than 6 falafels (ugh). I was stuck in the snowstorm, coming home from downtown, and after driving for 2.5 hours, I decided to just get the 6 falafels, and small fries. I also decided to get a small container of hummus, and a mango juice.
There are some things that are overpriced at Sofra Grill, like the small fries (maybe it’s just one size, not sure, but I said small when I ordered it), which were over $ 5, and the mango juice, which is about $ 3 (I get it for 1.20 at a Yummy Market. So, for the above order that I mentioned, it was over $ 20, which I think is very overpriced. I could have had an entire sushi dinner for that amount. Aside from the price, the falafels were so over fried, that they were too hard and oily, and I felt nauseous after eating a little more than one. The fries were also a little stale, and not as crispy and fresh as they should have been (done right they would be really good because they are dusted in flour before frying, so they come out extra crispy). I’ve had the shwarma here before, and it’s decent. I like their fresh salads, as well as their various speciality salads, but that’s about it.

I have been here a couple of times and I have no complaints about the food. I always get the chicken shawarma with hummus. So delicious. They definitely flavor their chicken nicely.
The interior design is also nice. They also just added this electronic device on every table, where you can press a button for service, bill, and water. I always find them prompt with responding to that e-​device. Pretty cool.

So maybe we just got unlucky and maybe it was just bad timing but I really didn’t have the best experience here. Its not just for one reason, its for a slew of reasons.
So we were seated and we were going over the menu and ordered or apps and entrees, so far awesome. My wife’s main came out with everyone’s appetizers and there was a sever lack of cutlery on the table, its OK, it happens so we ask for cutlery… and we wait 5 – 10 minutes go by and we ask again because well… we wouldn’t have been able to eat our food otherwise. My side salad was WAY over dressed and I couldn’t finish it, it was just in edible.
When our mains came I ordered the salmon skewer with rice ($ 20 BTW) and it was just not worth the money. It lacked seasoning and was just bland. I just really wasn’t happy with this experience. Our server wasn’t the greatest and I just might have to wait a while to try this place again to see if its just me or if its as bad as this past experience. i’m not saying not to go. I’m just saying I had a bad time.