123 Limo

Don’t use 123 limo /​5 star limousine (
/​
)
Our daughter and her friends used this firm last night for their Prom. The driver was late and refused to turn the limo around and park in-​front of our house (we are on a wide main street). He forced them to cross the street in traffic to get into the limo. After I talked to the driver, I felt he was just lazy and not friendly. The return trip at the end of the night (different driver) — same issue with not parking in front of our house. All the students were disappointed.
Now our daughter is dealing with a charge on her credit card that should not have been made.
This firm seems to take advantage of students.

Judging by other reviews, I think we got VERY lucky on our wedding day.
We used 123 Limo/​5 Star Limousine to transport our entire wedding party around, making 3 stops before eventually ending up at the wedding venue.
I only booked it 2 days before the wedding, so perhaps they would not have been as accommodating to us if they were fully booked — but evidently they were not, as we were able to make a reasonably-​priced reservation with 2 days notice.
I have to admit, I did NOT mention that it was a wedding, until after the price was firm and the deposit paid. it’s well known fact that you’ll pay more if the company is aware it’s a wedding. I was worried that once they realized they could have charged more at wedding pricing, that service would suffer.
But the driver showed up on time (early actually), and waited very patiently at each of the stops. Other than that, I was in a wedding haze, so I don’t remember much else, but I know that the limo showed up, got us where we wanted to be, and when we wanted to be there, and the price was as quoted on the phone. I slept well that night.

The limo showed up 20 minutes late, dirty, broken video screens, clearly broken air conditioning that left the vehicle hot all day, and the driver had absolutely no clue where he was going, requiring me to have to give him turn by turn instructions for every single destination.
Best of all, when I called the office to let them know what had happened, they berated me and called me a liar, ending the call by hanging up on me. Complete rip-​off, terrible day-​of service and customer service, and an overall terrible experience.
Have filed a complaint with the Better Business Bureau — be warned as this company seems to operate from
, but under various names including 5 Star Limousine Service out of Markham.