Acme Burger Company

Decided to come in and try their poutine as they made it look really great with their advertisements. Upon entering, I could see no one at the counter or anywhere in the place. I stood around waiting. 5 minutes passed – still no one. Eventually after about 8 minutes a guy came to the counter and seemed a little out of it. I placed my order and waited another 5 – 7 minutes for the poutine. The poutine was not good and definitely not worth the wait or the cost. I will never come back here. It’s unacceptable to leave a customer waiting for anything over than a minute in my opinion. I have worked years in customer service and the food and beverage industry and would never do that!

There’s a reason you don’t see Onion Ring poutine around town. You can dip your onion rings in gravy and there will BE no problem, but if you go overboard and turn it into a poutine, you’re GONNA HAVE A BAD TIME.
This bad time can be located at ACME burger. Once you get in the door you’ll have to convince yourself that you don’t smell traces of urine. Diluted urine, but urine none the less… The guy there really hates his job. I asked him if he likes burgers and he said «its all garbage!» then he asked what toppings he should put on the burgers… no fudges given.
I ordered the «Ringtine» and it was like 6 onion rings floating in a pool of non-​delicious gravy and non-​delicious cheese goo. The batter from the onion rings homogenized in the gravy quite quickly and everything turned to goo within 5 minutes… had to grab a spoon. A SPOON.
disgusting.
oh and the seats in the booth have major stab wounds. DONT sit on em
2 stars.

Well not going there again… Upon greeting the guy there and saying «hey how are you» he goes on a tangent badmouthing the previous customer… Whatever. Just ordered a burger, took over 15 minutes to make, had to listen how he hates the job. Bun was cold, beef burnt, bacon dry as hell. Guy using the phone with the gloves.

Best BURGER EVER!!! so good very disappointed that the one on Queensway closed soo sad I don’t think I will ever find another burger like these one’s again. …the place is called acme burger people not salmon or steak!!! Must SAY BEST BURGER I HAVE HAD IN YEARS! !!!

The service was friendly but the poutine was pretty gross. Should’ve known better, ordering poutine at a non-​poutine-​specialised restaurant in Toronto is asking to be disappointed. It’s not hard to cook decent fries, buy proper cheese curds and prepare a decent gravy… I don’t get why so many restaurants get it wrong.

Decided to eat here after walking around the neighborhood before a class. Good deal, lots of food and the burger was perfectly cooked and delicious. Nice thick cut fries as well. The bacon wasn’t the best but over all pretty decent.

I saw the advertisement for poutine in the window and I loves me some poutine. So I went in. How bad could it be?
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The Positive: The food is fast.
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The Negative: My first visit I read the plaque on the wall that promised fresh ingredients and a rockstar staff. Encouraged by the prominently placed plaque I ordered an original/​plain poutine and a small burger. The guy working there took my order, but there was no charm to his approach, no smile, no enthusiasm. He was the poster child for the «What do you want?» style of service. While I waited I looked around the dining area and notice all the chairs had rips in them, the floor looked dirty and the décor was really bad. Not the type of place you want to eat in. When my food came, the fries in the poutine were soggy and the gravy was unremarkable. But the burger was the real issue. The bun was stale to the point that it must have been sitting out, the flavour of the meat just tasted weird and while I asked for it to be cooked well, it was still a little pink in the centre. Over all, a let down.
I always try to give places a second or even third chance because sometimes that one troublesome employee just mucks things up. So I went in again and ordered the sweet potato poutine. The man who took my order was coughing everywhere. Coughing while taking my order, while taking my money, while preparing my food. It takes a lot to put me off my appetite, but he did it.
Here is a hint to all restaurant workers (especially kitchen staff), STAY HOME WHEN YOU’RE SICK! You turn customers off, you might get them sick, and you risk infecting all the other employees. The fact that there was no management to tell this idiot to go home speaks volumes about how little they care about the customer.
This time I ordered the food to go because I did not want to eat in their dirty looking diner. When I got home I was still thinking of him coughing all over the kitchen and really wondering if I wanted to eat the food. Unfortunately, my childhood up bringing rarely allows me to throw out food and waste money. So I opened the poutine and what a sad sight. I had seen the worker taking fries out of my take-​away box so I expected a pretty good portion, but the box was half empty. The fries were once again soggy. And while eating I noticed a pretty large piece of styrofoam that must have come from the cup he used to scoop the curd cheese on top of the fries. How do you miss your cup breaking?
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The Conclusion: If they ever choose to fix up their outdated and bland décor I hope they rip that plaque off the wall and give it to a restaurant that actually cares about the ideals listed within. The food is just bad and there is no charm anywhere within to get you coming back. Avoid at all costs!

Avoid this place and choose one of the many other burger places in Toronto. The service was very curt. The steak burger was bland and overcooked. The bread was stale. My wife found a piece of red onion SKIN in her burger. We opted for adding bacon to our burgers but the employee failed to mentioned that they didn’t have real bacon — only TURKEY bacon. What terrible service and food.

This place was on my radar for two reasons. They are open until 3 or 4am on Fridays and Saturdays and they have developed new ways of serving poutine. I agree that overall this place deserves 3 stars except that I can see this being a new favourite place of mine, so I’m upgrading it to a 4.
Service is not fantastic, the servers I met weren’t overly personable. The wait for the food is about double the time of most fast food joints but if you «dine in» they do serve your food on a silver-​coloured platter. That was a nice touch.
I ordered the sweet potato poutine and a shake. My company complained that the food was warm at most, and I must agree with that; however, it was a perfect temperature for me (I’m strange that way). The poutine had such a unique taste but savory. I can’t wait to return to try some of their other variations. The shakes were creamy and made with real ice cream. The portion of both were a reasonable size.
Price point was reasonable and they met, if not exceeded my expectations. I can see issues that others might have if they ‘walked in my shoes’ for the night. However, I will definitely be returning and encourage those who want a new twist on everyday food to give this place a try.
Bön appetite!

Would not recommend this place. Opted to try the wild salmon burger (on special). Was very dried out and tough. The fries were soaked in grease and barely edible. Tough and not fresh despite just coming out of the deep frier. Im guessing the oil needed to be changed. Left feeling pretty gross and queezy after throwing half the meal in the garbage.

I’m writing this as a reminder to myself never to go there again.
I’ve been to ACME’s locations a few times and I’ve never been impressed. But this time I was disgusted. The burger, lettuce, bread etc was bland, but the bacon was just one degree away from cardboard. I’m not sure it was from anything that had ever been alive. It tasted so bad the entire burger was ruined by it. And this is BACON we’re talking about! Bacon is NEVER bad! This bacon was.
We’re talking bacon here that has no flavour, no texture, no juicy, no crispyness. Just burnt marks and a slight tinge of rubber. Disgusting.
Having awful bacon is an unforgivable crime. You do NOT mess with bacon!

crap veggie burger. bun was tasteless. Not the cleanest dining area. Not pleasant. Not going back.

Where is the passion?
The guy flipping the burger back there had his headphones on while screaming at his co-​workers. Poor communication skills between the staff as well. The grill the burgers are cooked on is tiny. The burgers are so close to each other, that when he puts a raw burger next to a cooked one, they almost touch. I was scared. Didn’t end up finishing the burger.
Also, whats with this guy in pressing down the burgers? It was like a dry piece of coal with lettuce and tomatoes on it severed in a bun. But, the price wasn’t steep. (I guess you can say it was worth it).

The service was decent enough, and the burger came out pretty fast. The toppings for the burger were reasonably fresh and there was a good variety. Plenty of seats in the restaurant, and the place looked really clean.
The quality of the beef is (supposedly) very good, but it was a little too overcooked for my personal taste. There’s really no one specific reason to come to this place. Nothing really stands out. The burger itself wasn’t anything phenomenal, but I guess it was okay for $ 5.00. I probably won’t be coming back here to be completely honest.

The staff is friendly and the place is reasonably clean, but the food is a nightmare. Hands-​down, one of the greasiest burgers I’ve ever had in my life; I had to force myself to finish it and spent the next hour why I did that to myself.

Lots of Pros and Cons to this Burger joint;
Toppings, Fresh and loads to pick from, the bun is also really good, however the sauces cannot be seen so well and are only pointed out when you ask what they have. Staff communication is poor and on a recent visit my burger sat for about 5 minutes awaiting the other turkey burger to be prepared, nothing worse than opening up a burger and the toppings have now cooled off your food, and the girl who was dishing out toppings was very unfriendly and couldve just smiled and not made a big deal about me asking for it. The patty was good, not the best but I enjoyed it and have before. I would come back here ad they have a great menu and offer a quality burger with lots to pick from, which I cant say for many burger places in TO.

I’d been here before for the veggie burger and didn’t care much for it. I got a burger craving though and went back recently. I got the turkey burger which was on sale. The patty is soooo small. It is also very dry. I know people for some stupid reason think the best burger is made out of just meat but this poor thing was just begging for help. It’s called panade, people, look it up. The bun was also too big for the burger which added to the dryness. At least you get to pick your own toppings. The saving grace is that they make something called ringtine. It’s poutine with onion rings instead of fries. As a french fry hater and cheese curd lover this is the answer to my clogged-​artery prayers. I will probably go back one day for onion rings but I won’t be bothered with the burgers again.

I think you’ll hear this a lot about Acme Burger… «Its not Great, Its not Awful… but i’ve had better.» Service isn’t bad.
A problem for this location is that a Hero Burger opened up near by… so when i compare the two, I don’t have any strong preference for me to say «ACME burger … that is what i want.»

I dropped by this place, just to try it out. The lady working was extremely nice. I ordered the 4oz Acme burger. It was delish. It was honestly better than i was expecting for such a good price. I also ordered a side order of Onion rings, the best onion rings I have had since Harveys. Hands down a great place to eat. Kind worker and great atmosphere. I am planning to go back, for sure.

I was trying to kill time again before rehearsal after work and I found myself at Acme Burger on Bloor Street West. Remember Acme Acres where Bugs Bunny and friends would merrily prance around all day, having fun and sharing jokes? Well this burger joint has nothing to do with them. Remember Acme Inc that made explosives for Wile E Coyote and Road Runner? Well, same as the former, there’s no connection between this fast food restaurant and the dynamites either. Now that we’re clear about that, let’s talk about the burger…
Veggie Burger @ Acme Burger
–Toppings: There was a very good selection of fresh, vegan friendly condiments available. For my burger I topped it with: ketchup, mustard, Dijon mustard, guacamole, mushrooms, red onions, pickles, tomatoes, green lettuce, and hot peppers.
–Patty: It was a colorful patty, mostly brown but there were visible bits of orange (carrots), yellow (corn or yellow bell peppers), red (bell peppers) and even green (bell peppers). It was thin, a bit dry and not very memorable. It was also abit burnt, hence the 2 stars, I would actually give it 2.5 stars, but we don’t do half stars on Unilocal.
–Bun: Whole Wheat baby!
–Price: $ 5.49 (burger only) before taxes
–Verdict: The awesome condiments made up for the shortcomings of the veggie burger patty. The only reason why the burger was juicy was the excellent toppings. I’m actually quite amazed that they topped my burger with guacamole and mushrooms free of charge, when other places would be glad to charge you a dollar extra for each. I’m not sure if I’ll go back, the burger was ok, and I liked how the burger was served on a silver platter, but mediocrity served on a silver platter isn’t very tempting.