Akashiro

Good was okay, sashimi was the best part of this place. The seafood Ramen broth was flavorless which left me unsatisfied. The portion you get for the price is good if you get sashimi or Ramen just not so much in flavor with the Ramen.

personally, i like the food. everyone complains about the service but i didnt think it was that awful to overrule the good food. the service is slow when it comes to taking orders but that’s no problem for me.

This place is located in the basement floor of eatons along with all the other food court restaurants. They have a to go bento sushi area outside of the actual restaurant but it’s really really REALLY overpriced for the kind of sushi you get, which isn’t that great to begin with.
The restaurant also has really expensive items. The dish I got (in the image) was almost 20 bucks, and as you can see some sushi pieces and a California roll is definitely not worth that price. You’re in downtown and you’re surrounded by tons of good sushi restaurants, don’t waste your time and money for low quality expensive sushi.

Must try: Sexy Roll
This is one of those places where if you don’t go you are definitely not missing anything, but if you do end up there, it’s not unpleasant enough to provoke a reaction.
I only had rolls here: the spider (with the soft shell crab), avocado, and sexy. The only one that’s memorable was the sexy roll, aside from the name, it’s got interesting filling of spicy tuna and eel. And instead of rice and seaweed, it’s got the pink soy bean paper. If you want to try something interesting, that’s definitely a good choice. The other roll were big as well.
Service was very mediocre, we got the wrong order, there was never a visit to make sure everything is good, no refill of tea or water… But I guess you can’t expect too much in a food court.
Overall an OK experience. Mysterious Japanese restaurant beside the bathroom in the corner of Eaton Centre food court = check.
WYWH

Terrible service. It took a while for me to get seated and I was the only person waiting in line. You would also think that you would get water once you sit down but nope! You have to actually ask for water. It took over 20 minutes for the server to get my food as well. Food was pricey and average at best. The only redeeming factors would be the décor and the that the food didn’t take long to arrive at my table. Never coming back here again.

Ordered sushi + avocado rolls and Philadelphia rolls. The food was of average quality, but quite overpriced. The atmosphere was decent, but the service was some of the worst I’ve ever experienced. The waiter didn’t really wait on us. It was up to us to find him and flag him down.

Thursday dinner — we sat inside. It was relatively quiet hence service was prompt. The salad was average and the soup was a bit salty. Sashimi was fresh and sushi was decent (it wasn’t spectacular but it was up to par). My gf noticed the sushi wasn’t wrapped properly as the rice was falling off the sushi roll lol… Overall it was a good meal.

We were in the seated restaurant part. It’s a great place and much more quiet than the food court.
The service was ok, but at least very fast.
The most important is the food, which was very good. It was our first time so we tried different sushi rolls and the miso Ramen. It’s a bit pricy but the food is good and your are in the Eaton Centre so it ok to me.

I’ve visited the place a couple years ago, service was fine.
I came back early November and I will seriously never return. I am not one to go above and beyond to a review a place I had a terrible experience at. Actually, I’ve never had a terrible experience at a restaurant. Sure, there were times when I would have small complaints, but who doesn’t? Whenever I read people who review places and claim that the service was absolutely atrocious, I usually think to myself, «Come on. It can’t be that bad.» Well, my experience at this place WAS that bad.
We were greeted by a young male (early twenties perhaps), didn’t say hello or anything. He stood there until we said «for three please». He grabbed menus and proceeded to walk to the front area of the restaurant. (Didn’t even say «right this way» or anything similar, LITERALLY JUST WALKED) but whatever, we followed him. He stood and looked around and realized the entire room was full. So he turned around (again, NOT A SINGLE WORD!) and took us around to the back. (I did enjoy this table a lot more as it was more private). We sat down and he dropped our menus off and walked away. Not. A. Single. Word.
We looked over the menu and decided what we all wanted. However we were waiting for at least 20 minutes or more for a server. The tables in the front room were getting consistent service from all the other servers. FINALLY the guy who seated us comes, AND JUST STANDS THERE WITH THE MOST BLANK FACE. We said «We’re ready to order.» And he proceeded to say okay, and so we started saying our orders. Then he stops us mid order to pull out his note pad and pen. Wouldn’t this be your first instinct to do if you’re not an experienced server? We had to recite what we already just said. We then also had to tell him our drink orders since he didn’t even ask. The best part of the order was when one of the people of our party asked for extra chicken in his dish. The server stopped, had the most unimpressed face I’ve ever seen a server have, he stopped and said «ummm…» And gazed around the restaurant. (I assumed he was searching for another employee to ask if it was possible), I kid you not he waited 20 seconds and said «no». We sat there astonished that he said no! We gawked for a few seconds until he said «…I’ll have to check with the kitchen. It will be extra charge» (well I sure hope it would be extra…)
Anyways, the wait wasn’t too bad for our food. Miso soup was good. Edamame was typical edamame. Ramen was not good, I’ve had better instant ramen. Chicken Don was pretty good, no complaints there. The server did not check on us once. He came when we were done our food, and refilled our waters. (Why thank you, that would have been helpful 15 minutes ago). We then said we were ready for the bill… It took him a long time to come back with the bill and even more time to come back with the debit machine. He did not ask how the meal was or anything. Usually we are generous with our tips, tipping 15−20%, especially even more when we have an amazing server. This gentleman landed a bit fat zero dollar tip. I’m so disappointed in the service of this place.

We decided on this spot because it was during the busy lunch hour, I was with older ladies who I was worried that the craziness of the crowds would be too much for them and this seemed like a nice and quiet seated area away from everything. The only reason I gave this place 2 stars instead of one was because they gave us sanctuary from the crowd. Food gets one star.
I had already lowered my expectations because we were in a mall, one should not expect awesome food. Tempura was battered with regular «fish and chips» batter, thick and heavy. Miso soup was very salty. I got the sushi sashimi bento, the salmon pieces were okay, but the rest not so good. The sashimi was still frozen in the centre so there was that crystalline crush when I chewed it… Gross. I tried a bit of my friend’s chicken teriyaki… Sauce was not bad but the chicken itself was chewy and flavorless. The rice had some nori flakes on it which waa tasty, but there was too much of it so it drowned out the rice instead of making it taste better.
If I was by myself, I would have rather gone elsewhere.

The food is really good. The waitresses were very kind, but the service was much too slow. They served us our orders separately and it took more than 30 minutes for the 4^th and last plate to be served. I appreciate it if the restaurant was busy, but it was half empty at the time.

The sushi here isn’t all that great but it isn’t terrible. The seaweed salad was a mixture of different types of seaweed and it was pretty gross. The food is expensive but what do you expect from a restaurant inside the Eaton Centre? The service was decent, waiter was nice. Probably won’t come back to this one.

Non-​existent service. It took forever to order and that wasn’t even the worst part. Our food came out separately… why even have a dine-​in portion if you are incapable of timing our food to come out at the same time? The worst part is we were never ever served water until we asked for it. You would think they’d noticed that we were eating our food but still had no water…
Sushi also was not served with soy dipping dishes.
Food was nothing spectacular. Definitely not going back.

After informing the waitress of my time restriction it took her 15 minutes to even come to the table and take our order. The ramen I had was beyond gross. The noodles were extremely overcooked, the meat had no taste and the broth was disgustingly bland and flavorless. I’ve had the sushi here before and it was ok, but this experience has given me reason to never go back.
I eat a lot of ramen and this was by far the worst I’ve ever had. I left 95% of the bowl untouched and still paid for it. Never again…

This close to Christmas and the mall was crazy — food court was packed and didn’t feel like the food court food.
So I hopped in here with no waiting for a table (love the little booths !) plus had to get away from the noisy mall shoppers (can’t believe I’m in the mall of the busiest shopping weekend)
Ordered salmon and tuna sashimi and tea — to my delight the order was quick and was just great. Lovely presentation !
Love the cost little place with about 20 tables, plus sushi bar seating… décor is plain, but yet again it is in the mall. The service was efficient and very thoughtful. Music was top 10 musac and you could still hear the hussle and bussle of the mall/​food court, but that’s ok, it was calm inside the restaurant.
Will certainly return here

Fresh off a bus ride from Niagara and on my way to wine class, I needed to eat. Tasting 17 wines requires that you have something on your stomach. I was in a bit of a rush but didn’t want the food court, so I ducked into Akashiro.
Atmosphere was dark and intimate. I liked the little booths for two.
I ordered a sushi and roll combo with a side of a la carte salmon sashimi. I asked the server to bring the bill ASAP as I had to leave quickly. The service was timely and polite.
The sushi? Well, I’ve definitely had better, but I was surprised by the quality of the salmon sashimi. It was rich, buttery and cut in nice thick strips. Having said that, the California Rolls were just ok and the other sushi was nothing special.
Probably would not go back unless I was having a massive sushi craving and it was the only place around.

Service was good.
Food was ok, not the best sushi but good for the place and when you are starving.
Managed to changed the california rolls to salmon rolls in the sushi and noodles combo, so that’s nice.

This «restaurant» seems to offer a more subdued alternative to the chaos that is the Urban Eatery. It’s not much different than the food court, however; there’s a remarkable volume of noise in here in spite of the walls. Conversation is a challenge for me in these circumstances.
Menu prices are much higher than nearby sushi alternatives and the waitstaff communicate with minimal effectiveness. They might as well be robots. Menu choices are standard, albeit overpriced.

Had a sit down meal. I got the tempura lunch meal. Which includes shrimp, sweet potato, sweet pumpkin and eggplant tempura along with udon noodles in a broth.
Only way to describe it is umami goodness. It was delicious. I would order it again in a heartbeat. In fact I’m already thinking about the next time I will have it again.
Service was also great.

Eaton Center — Urban Eatery — Sushi to go! It’s fast and easy. All the sushi are pre-​packaged, so you just have to pick one out. They come in different sizes and varieties. Some are nigiri only, some are specialty roll only, and some are a combination of both.
I went with the spicy salmon roll, which was pretty good. It was on the pricey side for $ 11, but if you’re craving sushi, it does hit the spot. It was filling and I could barely finish it. I tried the salmon nigiri that my cowoker ordered, and it was pretty fresh. Yes, it’s not as fresh as the sushi you would have at a restaurant, but it’s much better than the pre-​packaged sushi you’d find at the grocery store.
They also give complimentary miso soup, which was also good and full of tofu and seaweed. I wouldn’t come here specifically for the sushi, but if I were in the Eaton Center craving sushi, I’d come back here. This restaurant is located in the back corner of the food court. When I was there, I hadn’t realized it’s also a full service restaurant if you want to dine in. However, from the reviews about the slow service, it’s probably a good thing I did take out.