AvantDerm

Never going back here again. They don’t ask all the questions, nor do they care what symptoms you have. It felt like I was at the walk-​in clinic for dermatologists. Back to my family doctor for another referral

Exceptional experience. Very patient-​centered and could not have hoped for a better doctor.

Prelude: So glad I came despite the reviews. Yes there’s a wait, I called the day before to find out when it’s least busy and they warned it’s busy everyday. I arrived promptly at 8:10 the morning after St Pattys and it was, in fact, packed full of patients waiting.
Arrival: Front desk staff was incredibly polite even though I forgot my health card and had my GP fax my referral the day before (risky move on my part) but she got all the info needed and put me in the queue stat.
The Waiting Room: During the wait I read a book, browsed social media and tried to tune out the rude people on their phones. I keep an emergency granola bar for such situations and glad I did, breakfast wasn’t enough.
The Doctor: I was eventually seen at 10am and my 15 minutes with Dr. Singh didn’t feel rushed, he was thorough and confidently recommended a more aggressive treatment than my current dermatologist (who I would’ve been scheduled to see 3 months after making an appointment). He seemed to know his stuff and was clear about the side effects of the drugs prescribed.
Conclusion: The décor is great, and they have an informative flyer letting people know about what to expect (worth a read). There’s wifi available, just ask front desk for the password though the speed is pretty anemic, my only real complaint is that they should forbid people from talking on their phones and I also had to overhear a few moans about the wait and how sleepy people were. Get it together, just because the healthcare is free doesn’t make it any less of a privilege, and although we should hold our providers to the highest standard doesn’t mean we forget how to behave in public. I’d rather wait 2 hours and get treated then 3 months while my condition worsens.

Had a spot removed on my shoulder for $ 200 nearly 2 yrs ago and it’s still itchy as all get out. And more ugly than the original (benign) spot.
Also, they decided to close the clinic on the day of my appointment without notifying me so I was waiting outside in the blistering cold and calling to find out what was going on.
I won’t recommend or return.

Went for medical reasons to see a dermatologist:
Pros: can get seen relatively quickly as they offer walk in clinic… But get there before 8!
Cons: i did not find the doctor helpful. No solution to my problem. Waste of my time.

The appearance of their clinic was beautiful, I was really impressed. Their rapid access clinic is awesome. It’s called rapid access because you don’t have to wait weeks or months to see a specialist. You can see one the next day. You will experience waiting on the day. The earlier you come the better. I came at 11:00am and waited 2 – 3 hours. The receptionists are very rude. Don’t ask them any questions or you will get a death stare. It’s also challenging to get a hold of them by phone.
As far as the doctors go, I had a mixed experience during my two appointments. I went for a long term acne problem. I received the medication I asked for initially and the doctor appeared empathetic to my problem. However when I came back saying I could no longer take the medication because of side effects, I was given a prescription for a $ 100 dollar cream, told to come back in 6 months and rushed out. My doctor also said the medication was unfairly blamed for a lot of side effects, which made me feel that what I was experiencing was not real. I wasn’t happy and felt like my 13 year long problem was not addressed. Also, the doctor I saw was only at the clinic one day per month which made scheduling difficult when I began a medication that required (with no exceptions) monthly appointments.

Dr. Singh did prescribe an effective program of treatment for my skin issue and the space is very nicely decorated.
But I also experienced a long wait with no explanation despite the fact that I had an appointment and a referral from my physician. Dr. Singh was incredibly rude. I’ve never experienced a doctor so lacking in basic social skills and so insensitive to me as a patient. Similar to others, he tried to sell me on expensive products to supplement my prescribed treatment.
I told my doctor I never wanted to be sent there again,

Walk in opens at 8. Biggest mistake going in after that time. I arrived here at 9:15 waited till 1230 before I was called.
Once there the doctor was really nice and handle my questions with great answers and suggestions.
The appointment was fast and quick.
No concerns from me and I am
Happy to go back in a month for a follow up.

Not great. I showed up slightly before opening time and waited outside, so I was first in line and was seen promptly. That was the positive part of my experience.
I was there to consult the doctor for a purely medical issue – a skin lesion on my upper thigh that I needed diagnosed. No one gave me anything to change into or even a small sheet to cover myself with, so I waited, assuming the doctor would consult with me first and ask me to undress later, as happens in many medical offices.
But when Dr Singh came in, he seemed very annoyed that I did not immediately want to just pull my pants down in front of him. This creeped me out. In a huff, he then left me alone to undress, but there was still no paper or gown or sheet or anything else to cover myself with. I was very uncomfortable.
When he returned, he hardly glanced at the lesion, dismissing it as harmless (despite its notably awful appearance). I doubted his diagnostic skill.
He did manage to find time – much more time than he spent on my actual medical issue – trying to persuade me to buy an expensive cosmetic cream, even though he said he wasn’t sure it would work on «someone like you.» I don’t know what he meant, but I guess the allusion was to the color of my skin. Needless to say, I didn’t buy the cream.
I would never go here again. Since my visit to AvantDerm, I’ve been to the new dermatology clinic at Women’s College Hospital, which is a true medical center, not a cosmetic clinic. Highly recommended for those of you who have non-​cosmetic dermatological problems you need help with.

I was referred to the walk-​in clinic for an urgent skin problem, and was terribly off-​put by the appearance of the clinic — I work in the arts and wasn’t sure what to make of the fact that the clinic looks like a Distillery District Gallery. I was also unimpressed by the fact that the door kept blowing open (it was winter); the concrete minimalism of the room was cold enough without an unlatched door, and with it was nearly unbearable — it was so cold inside that everyone in the waiting area kept their coat on.
Anyway, I was seen by Dr. Singh and was very impressed by his knowledge, treatment recommendation (which worked), his engagement with me as a patient and especially with my skin condition. He’s clearly very bright and expert at what he does.
While the waiting room turned me off, I was so impressed by Dr. Singh that I would be very happy to be referred to him again.

Ok i don’t normally review businesses that aren’t restaurants, but man this place is kinda strangely cool. I was reffered to this skin clinic by my doctor because i was having issues with timing.
This place is flexible, you get appointments fast, service is excellent, the primary doctor is great.
But here’s the strange thing — it looks like an art gallery rather than a skin clinic. It’s a strange experience but very cool at the same time. I guess it’s just a different experience.

AvantDerm’s walk-​in hours (8−11am M-​F) are incredibly convenient! No waiting for an appointment after my referral — I simply showed up the next day during walk-​in hours. I arrived at 10am and was out the door an hour later after meeting with the doctor and having a small procedure done.