Boston Pizza

This is a great location to go to if you happen to be going to an event like the Blue Jays game. It is a very busy location and as a result the it is difficult to get the staff’s attention. They actually do a good job of avoiding eye contact which I thought was funny. The reason for the 3 stars is that it is hard to find a place with cheaper beer. I have tried a number of items from Boston Pizza but the only one that is pretty decent to me is the Big Dipper sandwich. You can’t go wrong with that one!

I came here for the Jays home opener. The restaurant itself is nicely decorated, spacious and has lots of seating space for large groups. I like the coloured lights and the large side windows. Prices are fair, my boyfriend and I highly recommend the potato steak pizza if you enjoy bbq sauce. Skip the salad, and order a pizza or wings instead for a better value. This is a good place to get a meal before watching a game. Watching the game itself at this restaurant was a bit dull. (I’m assuming most people would want to come here to watch a game because of all the televisions). Not the same enthusiastic or full crowd as the other bars. The volume was turned a bit down during the game too.

We were here last night before the raptors game. A 5 minute wait for 2 people. We counted at least 8 empty tables on the main floor, then once we were seated upstairs I counted another 8 empty tables in just our section. Why make people wait when there’s so many empty tables? They didn’t get filled while we were there.
The service was good! Our server was friendly and made great recommendations. We got this party platter with cheesy bread, garlic bread, wings, cactus cut potatoes and ribs. To me, the ribs were riblettes, not ribs. They were good but not what I expected. The wings were really good. The two bread sides felt like the same thing, bread with melted cheese. Lots of carbs. The beer scooners were good and our server said the best bang for your buck beer-​wise. $ 50 for the platter, 2 scooners and tax.
We said we’d return.

My first time trying their famous «Pizzaburger». I was impressed!
It wasn’t too greasy, a good combination of burger and a cheese pizza. I was full.
Our associates ordered pasta and pizza, we were all satisfied. The pasta portions were huge. I just wish they gave me more fries though.
Their desserts were a perfect ending to the meal.

Slow service. They seated us in an area that was feezing cold. Too noisy for children.
On the bright side, the wings were awesome.
Halal pizza options are a great choice too.
I would go there again but maybe choose a different seating area.

The atmosphere is awesome, beautiful resturaunt. Food is good. But I ordered a vegetarian pizza and found meat on it which was a bit upsetting. Service is slow as well.

Quick, friendly service. Good food for late diners. Stopped by for a late meal — waitress was super friendly and the food came quickly. Had the cactus cuts, which makes for a very filling appetizer that can quickly get addicting (I really wonder what spices they put into it.) and a Mediterranean individual size pizza, which was okay. I like that the size was manageable, although being a cheese-​lover I felt it could’ve used a bit more cheese. Overall, a convenient and quick late meal. Alright, but not a favourite.

I rushed here after work the other day to watch game 6 and made it to watch the sad ending to a great season. I picked BP not only because it was the closest but because they had Blue Jays plastered all over the place so I thought it would be a great place to watch the game. I was wrong, so wrong.
I think this might have been the worst service I have ever gotten. We got seated and we didn’t even get menus or even a glance from any waiter or waitress for 30 min! Honestly I was just happy to have somewhere to watch the game, but my friends were not happy at all. If you’re labeled as a «great place to watch the game» you should have more people working on a game night.
It’s okay, there’s always next season BP.

Fidèle à la chaîné. Service rapide et courtoie. Belles portions dans les assiettes à un prix très raisonnable. Bonne pizza et bon plats de pâtes. Pas de la haute gastronomie, mais parfait avant d’aller voir la partie de baseball. Proche, bon, pas cher.

Chicken wings gave both me and my fiancé food poisoning. Head office didn’t really acknowledge our complaint. They wouldn’t do anything without a receipt. The only receipt we had was a credit card slip, which apparently was not enough to at least apologize for our experience. I ended up missing a day of work and my fiancé still hasn’t been able to eat chicken wings (and it’s been like half a year).

Took 20 minutes to be taken upstairs and seated, where there were only 3 occupied tables. 10 – 15 empty ones. Then we were ignored forever. Not going to be coming back here.

Placed a pick up order online for 7:15pm. Arrived on time but was told our order would take another 15 minutes. What’s the point of selecting a pick up time if we still have to wait???

I was recently at this Boston Pizza with a party of 5 others. We had ordered food and drinks after a Jays Game. Our drinks were fine but ²⁄₆ meals were incorrect. One pizza was missing half the toppings ordered. The order of nachos took the longest out of all the food and was visibly very old and cold. When we complained to the runner bringing us our food, the supervisor came and took away the meals, offering to correct them.
She came back with the correct pizza, but the nachos were still wrong. She brought out a standard plate of nachos instead of repeating the order my friend had placed (Nachos with beef and no olives). She took them away and came back with another plate of nachos. To all of our horror, they were the exact same first place of nachos! She went on to explain that yes they were the same ones and she put them in the microwave for us… And that everything at Boston Pizza is just reheated in the microwave??? Ummm what the heck. This is not what people pay for when they go out. Terrible customer service!
When we complained again, the supervisor never ever came back. This time, we spoke with General Manager who hasn’t visited the location too often. He sincerely apologized for the order mix-​ups and poor service from the supervisor. He was horrified at what she said. He corrected our bills accordingly which was appreciated. Seems we were not the only ones having a bad experience that day because we heard several other tables requesting a manager.
I just want to note, our server was fantastic — Mike J. He did everything correctly and what he could to diffuse the situation. Major props to him for putting up with that place.
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This is not the only time I have had a poor experience at Boston Pizza. Last time the pizza I ordered was still frozen in many parts and the time before that the service was terrible. I can confidently say I will never be eating at Boston Pizza again. If I ever have to come back it will be for drinks only.
** I was very ill for 3 days after eating here. Not sure if the gluten free pizza I ordered was gluten free at all?

We went here after a long day and were very hungry and tired. The wait time was 45 minutes and we had no where to sit inside while waiting. So we sat on the floor. Not sure why they wont add benches theres a lot of extra space, and it was freezing outside. We got to our table, and the waiter could’ve been better, it was very loud so i don’t completely blame her. There was music and arcade so it was a little much. I ordered, she didn’t confirm what we got, so when the pizza came it was a little wrong, still delicious, but not exactly how we ordered it. And around $ 2 for a ranch. pretty ridiculous that should be included with a $ 30 pizza.
Good experience, but needs some improvement.

This is not my regular Boston pizza location but came here after visiting Ripleys Aquarium!
However I love bp nachos but these Nachos made me an even bigger fan. Better than the Queens locations in Brampton. They put so much more chicken and cheese on it. Not stingy with the toppings on any of our other food as well. Food was excellent.
Ambience:This location is obviously huge with two floors. Get a really nice outside view of the busy downtown streets. Though it felt too suffocating and crowded to me. The reason why I gave it 4 stars was because a little dirty and the washrooms stalls are a few and were not clean.
Service: Was friendly and nice! Nothing to complain about.

Visited again last evening before the Jays game. Much, much different experience than before, I’m sure partly due to it being a Friday evening but that’s still no excuse.
Arrived around 5:15pm and added our name to the wait list. Within 20 minutes we were seated at a booth in the lower bar area. Order was quickly taken and submitted to the kitchen, then we proceeded to wait, and wait and wait some more. 45 minutes later our food arrived, my taco penne was pretty decent, not the best I’ve had but certainly not the worst. My guest ordered the chicken sandwich which is supposed to be served warm but was freezing cold. Despite being cold they still ate it so we didn’t miss the start of the ball game. Advising wait staff went no where and was just shrugged off, no action taken.
So much to choose from down here that I likely won’t be back again.

Horrible experience!
I came here with three friends and my niece and nephew after spending a whole day at Ripley’s Aquarium. Beyond exhausted, they first make us wait for 10 minutes outside and we walk into an empty restaurant.
Next, they seat us and no one came to even ask to get us water. I had to go to the bar tender to remind them about us who actually came to get our drink order.
We order another round of drinks during our meal and the server completely forgot.
Not impressed with the space! Spent $ 115 and felt like a waste of money… Will never go back here!

Apparently you either get really good service, or really bad service. I suppose we were lucky.
My sister and I went on a Toronto adventure for 2 reasons: So that she could legally drink before turning 21, and so she could go to a One Direction concert.
I was just along for the ride, haha.
This is a great place to sit outside and people watch, while sipping on (good) cheap beer and having a nice meal. The lunch menu was great. They have a build your own pasta dish section for under $ 11 too.
I got teased by a guy one table over for going to Boston Pizza instead of an authentic Canadian place, but heck, at least it was good! Try it.

Im not usually a big fan of chains but this Boston Pizza is definetly decent. The food is pretty good quality and service is fairly speedy. I had the Bacon Penne Pasta and it was about a 6.5÷10. My girlfriend had the wings and she said they were very good as well. Two days ago, we went with my girlfriend and her mother and we split the Boston special pizza, it was also fairly good. Only caution about this resteraunt is that the music is super loud and usually awful electronica garbage.

Stopped by before a Jays game for a bite to eat. Beers were about $ 6 a pint, which is typical for this part of Toronto. I ordered a chicken stromboli. It was below par, but edible. The chicken was bland and had little flavour, and the crust was cooked too crispy. To be fair, the sun-​dried tomato vinaigrette was very flavourful, and worked well with the house salad.
I was sat at the bar, and the server was very friendly and attentive.
I would go back for a beer, and maybe try something else to eat, but overall I was disappointed with the food.

So clearly I’ve been eating at Boston Pizza a lot lately since this is my third review of a yet another BP location. BP is never my first choice but it’s rather popular among my friends so I continue to go along.
This location is pretty new I think and I can tell that when the condos in the area are done being built, it’s going to get really busy. We came in on a Thursday night and it was rather quiet; I actually didn’t know where the hell this location was when my friend suggested we meet there.
First thing, not a fan of the design of this restaurant. We had to head up a flight of stairs to get to our table (yes, we were offered to sit in the bar but it was really loud and has those tables with the high chairs that I can’t stand). I’m assuming they have an elevator somewhere because if you have mobility issues, that could cause a problem. Regardless, the actual restaurant itself is nice and new and shiny and looks pretty good overall.
We were seated in a booth right at the end of the bar, which I could have done without because the waitresses tend to stand at the end of the bar to wait for their drinks to come up and its a tad annoying when you’re trying to chat. The main point to make here is that this is probably the very best place in the city to go and watch a sporting event. I swear, if I’m out for any of the playoff games, I’m coming to this location and demanding a booth. They have two TVs per booth in the area we were, so my friend had a tv to watch and i did as well, and they’re not far away. The TV was directly above my head so he had a great view of his screen as I did the one right about his head. Wow… fantastical for the sports fans out there!
We ordered drinks and since they had a new menu we decided to try out some of the wings. They fell kinda short for me; they weren’t crispy enough and they definitely weren’t hot enough (that could have been because of the lack of crispyness though — hot and crispy wings are just it for me). I probably would try them again just to see if it was a fluker (I think that since this place is new, the kitchen hasn’t really hit their stride yet).
I ordered the Spicy Garlic Chicken Pizza and it wasn’t quite as good as the other time I’d had it. Too many onions on the top of it and they almost obliterated what sauce was on the pizza. Not enough sauce and not enough toppings other than onions on it, but it did the trick and came out piping hot. I think the kitchen needs to go back to the main recipe with this one and make it to spec.
We ended up sharing the cheesecake for dessert and it was pretty good. But it was the kind of cheesecake that NEEDS sauce; I opted for caramel sauce and with the sauce, it was to die for. But I tried it without the sauce and it was kind of bland. It couldn’t stand on its own, so be sure to get some yummy sauce to go on top of it.
Our server, the bartender, was pretty awesome. He’s part of the reason I’m giving 4-​stars (that and those wicked TVs). He had drink refills at the table before we had the time to think to ask for them and he was the right amount of attentive. We also decided that we wanted some kind of dipping sauce for our pizza which he got for us right away.
Overall, its a Boston Pizza, so don’t have expectations that are out of whack. The food is standard but the crazy amount of TVs and the great service were what hit this place home for me. I’ll be back again (perhaps during a hockey game)!