Browns

On a customer service front, this Browns location at Yorkdale mall is better than Sherway (similar in size) and waaay better than Square One, probably the worst cs with the least selection.
I was ready to purchase a pair of Stuart Weitzman Nudistsong… only to find out that they didn’t have the size/​colour I wanted. Dante, who looks intimidating, but gets stuff done, gave me a pair in my size, but not the colour I wanted to try on. He also got his staff to call the warehouse/​other stores in order to locate the shoes I wanted.
(Obviously, he wants to make a sale, but I am telling you, even on commission some of these salespeople act as though they’re doing you a favour. When in reality, the money is right under your nose people… as soon as I walk in. I am such an easy sale when I know what I want!)
Anyway, they were unsuccessful because one of the stores was closed, so he did offer to order them for me which I thought was nice. Heck, not very many salespeople would even offer to call another location for you.
This particular store is quite large and they have a big selection, so if there’s anything that Browns usually carries, it’s probably here!