Canada Post

So I bookmarked this place in my mind when I came across it a few days ago running around the historical district maze because I had a lot of postcards I had to send out before leaving the country. When I came by to check it out earlier, I saw these beautiful Canadian 20 dollar coins that I fell in love with. They were a hundred dollars each but I had to have them.
I went there and asked for the two I picked out and they didn’t know where the actual coins were in the back and told me that they would look for it and just to give them a minute. I was there 15 minutes before they noticed me again and then went into action and got me what I wanted. I dropped 2 hundred dollars at a post office. a post office! You’d think they’d be a little more accommodating you know?

Staff here seemed pretty apathetic and bored to help out any customers. Sent a large box full of gifts to some friends living in the United States, a couple of years ago. I recall this took almost an hour to get everything packaged and assigned as it was difficult to get any proper help. Unfortunately, the package ended up being lost during delivery. Went back to this Canada Post and I was advised to call 1−866−607−6301 for their customer service line as they didn’t want to deal with any escalations face to face. It took me 10 months and multiple phone calls (once every month) after package was sent to be finally re-​imbursed for the lost package along with paid postal services as all their customer service reps indicated that some «red tape investigation» was happening every time I called them.
I can’t wait for their next seasonal line of stamps featuring the faces of disappointment dealing with Canada Post

By far, this is the worst Canada Post Office I have ever been in. The guy behind the desk, middle age Caucasian male, big belly with glasses is rude and disrespectful. I have gone in few times now to drop off flyers for work and not only he refused to take them. He was rude and told me to go make another complaint if I don’t like his attitude. One star is even too much for this place and his attitude is absolutely unacceptable.
This very same guy has done the same thing to me twice and even though I had complained to Canada Post and nothing has changed. I refused to be bullied by Canada Post employee and I urge everyone to stand up for ourselves.

Previous review got the location incorrect. The post office is located at the Atrium on Bay (Bay and Dundas).
It’s a big store and the line ups are pretty quick. Can be quiet if you go during business hours? Staff seem really bored and the store always seems to have pens missing for customers to write on envelopes with (Not sure if the people in the office towers above steal them or not).

My post office of choice. Conveniently located in the TD towers. A few things /​tips to note:
— Been coming here for years and the staff are incredible — so helpful and friendly (even during the holiday season when this place becomes a zoo)
— Avoid lunch hour — everyone in the towers comes during their lunch breaks.
— They have mailboxes at the entrance — better than fighting the union station crowd at the RBC plaza /​subway entrance.
— Holiday’s can get crazy with line ups out the store — especially December. Send packages early.
Highly recommended for your post office needs.
BK