Cyclemotive

Great shop! They are reasonably priced and have an amazing staff.
I locked my bike up over night outside of my friends condo and somebody with too much time on their hands took the caps off my tires and drained out all the air. I tried a couple of bike shops beforehand and none of them seemed to be interested in such a minor job. When I found Cyclemotive they were so kind and helped me out right away (shout out to Matthew). I was willing to pay any price at that point but they replaced my caps and pumped my tires free of charge.
I live in the west end, but with service like that I will definitely be returning for all of my biking needs. They made a new customer for life!
Thanks again guys, you really turned my day around!

Great store with Fantastic service. When I bought my bike, these guys went the extra mile to make sure I had an amazing outcome after a mixup (on the supply side) delayed the delivery and I would definitely buy my next bike here, if I still lived in Ontario.

Cyclemotive is a good LBS with a good selection of bikes and bike brands. Nice to see the Canadian Argon 18 carried here.
First bike I’ve purchased in Toronto, but having been to many LBS in a few cities I can say Cyclemotive is in-​line with all of the better ones. Bike I bought came with a comprehensive fit, which should be included in any higher-​end bike sale since it is integral to performance, but isn’t always included at some other stores. Also includes 5 tune-​ups over 3 years — which in my experience is a bit better than average.
All in all a store very worth checking out. People have brand loyalties, but if they carry a brand you like or you aren’t cemented into buying a brand they don’t carry you should check them out.

As far as life philosophies go, DIY is near the top of my list, as well as almost everyone I look up to, regardless of how successful they are at it. Of course there are exceptions, like dentistry and health care in general, your love life, and air travel, but for going out and having fun, a DIY space to do it in is absolutely tops. With some of the most unimportant bands that tour from the US to local punk rock royalty, this space is legendary and feels like home even though I’ve only been twice. And with honest vegan snacks and local craft brews for reasonable dollars, who would complain? Not me.

For all you Fixie riders out there, you already know about this gem in the heart of Queen West. For all the non-​fix riders out there, this is still a great shop to take care of all your biking needs.
The staff is great. No bike attitude like you get at other shops. They seemed genuinely as excited as I was in upgrading my bike and what options I had available to me as I was. They let me know when there was a problem with my hub, and gave me a deal on the parts.
Cons: although they said they’d call when the bike was done, they didn’t. When the brand new crank I had bought started to get large chips falling off it after less than a week, and the noise from the bottom bracket kept persisting, they were a bit slow to fix it.
Pros: offered future discount for the inconvenience of what I’d gone through. Were honest and truthful about what products were better than others and that certain higher priced items weren’t actually better than their slightly lower priced compatriots. Selection is great, prices are fair, and if you’re looking for a custom fixed haven, this is your place.
Worth the trip

Great service. I had a front brake problem, the guys fixed it at a good price in 5 minutes. Also, there was a backlog of repairs, and I needed the bike straight away — they accommodated me taking care of my bike right way and, furthermore, refused flat out to take additional money for urgency.
Overall, great experience, highly recommend this place.

I was going back & forth between buying a new bike or a used bike. Through Unilocal I noticed Cyclemotive reviews and decided to give that a shot. I was helped immediately and they really took their time to walk myself and my boyfriend through our options. There was no feeling of being pressured or being pushed toward a certain bike or budget. It was an all-​round great experience and we ended up purchasing our new bikes here. Would definitely recommend this place — they’re passionate about bikes and customer service!

I really wanted to like this store. Especially since they are in the neighbourhood and were one of the only stores (save their sister store The Cycle Shoppe) on Queen, that carry the Biria bikes that I like. My friend bought me Groupon last year to get a deluxe bike tune up, which was supposed to include a wipe down, and a bunch of other things to make my bike look slick. My boyfriend and I went in one weekend with my bike just to see what it needed for safety and a tune up. One of the guys put my bike up on a rack and checked the brakes, the tires, wheels and told me that the bike was basically in good shape, but maybe needed a basic look over. Nothing serious. Happy to hear this, I decided to keep my bike for the weekend and bring it in for a tune up on the Monday. I didn’t mention the Groupon at this point.
On Monday, I brought my bike in after work and spoke to a different guy. I didn’t mention that I’d had one of his co-​workers put my bike up on the rack for a check out on Saturday. He looked it over, spun the wheels around and squeezed the brakes. The he proceeded to give me a piece of paper with the cost for a basic tune up and the quote for new brakes, and about three other things that would cost me almost $ 175 when all was said and done. I mentioned that I had brought the bike in on the weekend and his colleague told me that a basic tune up would do it. He looked furious and then asked me who it was. I told him I didn’t know the guy’s name. I asked him how long I’d have to leave my bike with them for the tune up and he said that he could take it that day and have it ready by Thursday at the latest.
I told him I had a Groupon and he changed his tune. He whipped out a book and told me that I couldn’t bring my bike in until four days later. WTF? It was November, bike stores aren’t THAT crammed! Especially douchey to let customers know that they’ll receive second rate convenience for their Groupon purchase.
So I brought it in for the «deluxe tune up» and when they gave me my bike back, it had a tear on the seat that wasn’t there before and they hadn’t even wiped my bike down. In fact, it looked like they hadn’t tdone anything, but hang my bike on a hook and rip the seat on the way down.
Come spring, my bike tire popped a flat and I took it to Bikes on Wheels in Kensington, since that is where I bought the bike. Sean, at Bikes on wheels had a look and agreed that the bike hadn’t even had a basic tune up. He gave me a good rate to get the bike in ship shape and had it done in two days.
Fast forward to a few months later and Biria has released it’s Citibike in Celeste Green. I’d had my eye on this bike for a few years and was now in the position to make a purchase. Buuuuuut… the only stores in the city that carry them are Cyclemotive and the Cycle Shoppe. The bike needed to be ordered and the guy (same one who wanted to sell me the upgrades on my groupon) wanted me to put a deposit of $ 200 on the bike. He said the final cost would be $ 799 with tax. I reminded him that the MSRP on the bike was $ 599. ($ 699 with tax). He frowned and replied that the Celeste Green was «limited edition colour». I had never heard of a bike costing more for a colour. I told him I’d check it out and maybe come back. On the website, the Celeste Green was the same price as all the other bikes. I even considered buying the bike unassembled from a store in Vancouver and sent an e-​mail to inquire about the «limited edtion colour». The reply stated that the colour has nothing to do with the price. Obviously dude was trying to pocket an extra $ 100 off my sale.
I was pissed, but I still really wanted the bike. I went to their sister store hoping at least to not have to deal with the pushy liar from Cyclemotive. The guys there seemed much nicer and allowed me to test drive certain bikes. I decided that I still liked the Biria. I asked them how much the Celeste Green was and they quoted me the MSRP. I asked the guy if the colour was a limited edition and he looked at me funny and said that it was not.
I ended up buying the bike from the Cycle Shoppe and I do love it. I’ll review the Cycle Shoppe later– but I’d never go back into Cyclemotive. They are sharks who are only out for a buck, lie to customers and offer Groupons, providing no service in return. I’d say avoid this store at all costs. If you do go in, make sure to do your homework beforehand or get a second opinion because they’re definitely not honest.
**Also please note that I do not take the word «liar» lightly. I think it is overused in reviews and people use it often to lash out at businesses. In this case, I will go so far as to use this word. The guy told me a bold face lie. Twice.

Great customer service and a good line-​up! I went in today to look at bikes for and with my girlfriend and Assif helped us for I think about an hour looking at specs, different options for our price range and details bout the different bike companies and how they compare. He didn’t try to sell us anything and didn’t expect us to buy on the spot either. He was just being extremely helpful and available. Thanks Cyclemotive!

I bought BeeKay, my Japanese vintage ride, off of Craigslist a few weeks ago. It was love at first sight. Our first ride together was bumpy at first, but once I had him wrangle into submission, he and I became the best of friends after.
After spending some time with him, I realized that BeeKay wasn’t in great physical condition. The rear brake was incredibly stiff to grip and even though I biked on the lightest gear possible, I had difficulty riding him up hilly streets.
I realized that BeeKay wasn’t well. His gears hadn’t been used in years, atrophying as he lived in the dark corner of his previous owner’s garage. Instead of ignoring his problems, I decided that he needed to see a professional so I took him to Cyclemotive for a check up, STAT!
Joe, one of the bike engineers, told me that BeeKay needed a lot of work done in order for him to live a long life: new brake gear, new brake pads, new tires, new chain. All of these items, plus a tune-​up, was required in order for my two-​wheel Mustang to ride smoothly again. It would be a two-​day operation but I knew BeeKay would be in good hands.
Two days later, I picked BeeKay up and he appeared brand new to me. Our first ride was as smooth as butter, BeeKay lives on!
Price-​wise, I have no complaints. All of the charges were affordable and I was given a good deal for all of the work being done. Not being an expert on bikes, I didn’t feel like I was gouged for unnecessary fixes. Everything was shown to me and explained in detail. The Cyclemotive crew was incredibly nice and were able to restore him to his former glory days. You should see him now as he’s riding the streets of Toronto; he’s incredibly proud.
Now that he has a new lease of life, BeeKay’s makeover will be ongoing. I plan to add new fenders to prevent my butt from getting wet on rainy days, new grips and a new saddle to make my commute as smooth as possible. All of these items I know can be purchase at Cyclemotive.
We’re happy now, BeeKay and I. It’s a love affair I hope will last for years to come.

Please do NOT bring your business to this place. The repair guy in the back is completely rude and condeceding. Go ANYWHERE ELSE except this place.
I had dropped off my bike on a Friday for a hydraulic break repair. I also have Pins for the axels, to which I had to bring the key for. So the following Monday came in with the key, but the repair guy was SO RUDE, telling me that since I didn’t have a piece of paper, I had to come back. That they were so ungodly busy, that he couldn’t deduce which bike was mine (the gray giant rainier with PINS ON THE AXELS).
I think I’ll spend my money at an operation where the repair guys has a BRAIN and can figure out problems, and not speak to people like they are neanderthals.

Every year they tune up my very run down bike and get it through another summer. I got the best helmet ever here. It is a ladies helmet and it is so much more comfortable than those unisex ones out there. It was a bit pricey (around $ 125) but it was totally worth it.