Dealathons

I ordered an item in March 2014, I received the item in May 2014. The box it arrived in was heavily damaged and had prices ripped out of it. The item I ordered was a medical device. When I opened it there were no instructions on how to use it (which are required under the law for medical devices), so I went by what I could find online, when I unwrapped it there was what appeared to be cookie crumbs all over it, dirt and other debris. The face of the lamp was covered in scratches (every inch of the item had scratches on it) and there were gouges out of the frame and the back of it. This was advertised as a new item not a broken, used item. I plugged it in to charge and after a few days of this it would still not turn on. I emailed this issue to customer service at Dealathons, they stated that I would be required to pay to ship it back to them for a replacement and that they could only exchange and not refund it. They promised to send me a replacement, one month later I received nothing, I emailed again and was told they were out of stock and they would mail me a replacement once it was back in (which they stated was 5 – 8 days). It had already been 100 days since I ordered it, so my credit card company would not refund me. Every month I’ve emailed again to ask where my item was and I’ve asked repeatedly for a refund. It’s now been 10 months and they are still telling me they will send it when they get stock, yeah right. I submitted a complaint through the bbb. Dealathons should have given me a refund months ago but they refused. If you buy an item from them and it’s damaged do not send it back to them, call your credit card company first and file a dispute.

The most shittiest online deal site. Scam Artists! Stick to the reliable ones; Groupon and WagJag. Dealathons doesn’t ship products, I waited for over 6 months for two products I ordered and then only received a credit once I involved the BBB. And that credit too disappeared! When I inquired about where it had gone, I was informed that Dealathons has been bought out by a new company. How convenient to keep my information in the database, run under the same domain but not give me my $ 80 back because management has changed.

First of all, they don’t even deserve a star!
Stay away from this company. This company don’t even put their phone number under their contact page. They only receive through email which they never answers.
I purchased a hair dryer over a month ago and still haven’t recieved it yet. I sent several emails but no response.
I opened a dispute on PayPal and I hope to get my money back soon. Can’t believe this kind of company still exists!!!
I totally wasted my time and money!!!

I have run two deals with them after one year I have not been paid and as I call no body answers, they recently sent me a cheque and when I deposited it, they bank mailed it back to me as a returned cheque, and charged me 5 $ for that too. No body is responsible for them, none of the reps answered my phone calls. PLEASE be aware and do not run any deal with them, I do not know what to do with the clients .Go and run your deals with other websites but not them
Please be aware both businesses and the customers

SCAM, SCAM, SCAM. Just Google «Dealathons scam» and you’ll see what I mean.
Don’t ever order from them and if you did, contact your CC company or PayPal ASAP and start a dispute to get your money refunded.

I had ordered two orders of Chinese lanterns for my wedding. They took a few months to come but only half of them came. My sister contacted them and they stated that they are no longer being made. I was credited the amount back on my dealathons account.
I then ordered a tablet for my husband. It has been almost 3 months now and I still have not received it. I have sent numerous emails and left numerous voice messages. I got two emails back saying they will look into it and then they never responded. I am now out over $ 100 and still not getting a response.
Definitely would never recommend them, will never use them again and definitely caution everyone I speak to.

This company is crap! I purchased a product through them in early December and have not received it yet (It’s March now!!!). I have sent multiple emails and I keep getting the same type of reply:
On Jan 24^th: «Our sincere apologies for the delayed response. We were experiencing some difficulty with our mailing system. Please follow up to let us know if your issue has been resolved or if you require further assistance.»
On Feb 10^th: «Our sincere apologies. Your order was shipped out December 9^th. Unfortunately we were unable to locate your parcel. At this time we have requested for a reshipment of your order. You should expect to receive it within the next 5019 business days. Sorry for any inconvenience.»
On Feb 24^th: «Our sincere apologies for any inconvenience. Your order will be re-​shipped within 48 hours and you will received it in the next 5 business days. Sorry for any inconvenience. Thank you for your time and patience.»
OH.MY.GOD. I will never use them again and I recommend you don’t either.

Complete SCAM! In response to the email below“they are swapped for Christmas”. they are swamped because they are scam artists getting calls from nearly everyone trying to get their rightful money back!!!
I have contacted the BBB about them and no response from the company. They had no problem charging me for an item over 100 $ that never shipped and they never intended to ship because I am in the U.S. It says nowhere on their site that they don’t ship outside of Canada. They took my money when they never intended to ship my item, and they will not refund me. I have called several times and get a fucking voicemail. When I do get through, some weirdo who sounds like she’s eating soup in her basement pretends to help me. She sends me a copy of my order number without any evidence of a refund, this was months ago. I keep calling getting nowhere. Promised a refund, never happens.
Too bad they don’t realize who they are messing with and I have no problem driving up to their corporate headquarters and sitting there until they help me while publishing the entire event on the web. They are scammers and they will not get away with STEALING from innocent people. You are going down!!!
Look forward to the trip to Canada! You are gonna be so sick of me, I cannot wait!

Management has contacted me and rectified the whole situation to my satisfaction.
There were some influx in call volumes due to xmas and short staffed.