Dentistry On Bay

I have been coming here for 4 years on my student plan from u of t and almost never had to pay out of pocket. Both the dentist and the staff are very friendly and timely. Would recommend for students.

My worst dentist experience ever!
Found the place through greenshield dental network. Looked appealing because the dentists on this network provide additional 20% discount. Sounds like a great deal for a student… wrong!
They are very greedy and overcharge for the service to make it up for the discount. But the worst is that they misled me on what would be covered and charged me for their mistake. They took unnecessary films, said that they would be covered and when I went to the receptionist at the end of the appointment, she said «oops, they are actually not covered» and then gave me a huge bill!!! I of course told her that this is not what she told me before the appointment so she called Dr. Tuvel. He didn’t care at all, we ended up arguing, and in the end Dr. Tuvel yelled at me, and turned his back and walked away!!! I left the place crying.
Couple months later, when I was finally less upset about the situation, I called greenshield and told them what happened. They were incredibly helpful. They called Dr. Tuvel, and made them to give me a refund. I waited another 2 months for the refund check but eventually I got my money back.
Seriously go anywhere else. Any other dentist would give a better service. At least they wouldn’t yell at you and make you cry.

Whether recommended or not, I read all the reviews while waiting for my new patient exam with Dr Tuvel. I arrived early as requested and while waiting completed my paperwork and then hopped onto Unilocal to check the place out.
As someone with dentist anxieties, it felt like I had walked into a house of horrors. Grumpy dentist, abusive to staff, violating health regulations where I could contract hepatitis, HIV or any number of infections.
I realized what a mistake I had made and, 5 minutes after my scheduled appointment time, asked if Dr Tuvel was here. Receptionist told me no, he’s on his way, plus we have to do x-​rays first.
RED FLAG. I requested my forms back and said I had just read reviews of the office. I asked if she knew why I was leaving, to which she smiled and nodded. And I left.
There is something not right about this place. I was the only person in the waiting room. Most dental offices are packed. Dentist «on his way» when an appointment is in progress. And if the rest of it is true?
Don’t go anywhere near this place.

The dentist was straight up weird and makes some grumpy noises when checking your teeth. Doesn’t seem very professional and also, makes some indecent comments about his receptions and hygienist. As for the services, I got two cleanings done there and the hygienist didn’t do an effecient job for the price. Instead she tries to book you for as much appointment as possible to increase their revenue. If you look at the past reviews of this place, it seems to be all negatives which I wish I would’ve seen before I went here.
So, if I were you I would go somewhere else better and if you are a student, there are many dentist aside from this.

Dr. Tuvel is really experienced and is a professional at what he does. I got all my wisdom teeth taken out by him and it was overall as pleasant an experience as it could possibly be. Unlikely my previous dentist he does not cheap out on the numbing injections. I like how they call to check up on you after too.
The hygienist there was also really good and kind.
I think the doctor is kind of mean to his staff and I just feel he can be nicer to them. Also, I think they call too many times to remind you to come back.