The facilities look great. Clean and nicely designed. But my visit did not start well as the«guest services representative» should probably be renting out cars, not working at a spa. I asked him where the sauna was, and he said, «Oh you don’t have time for a sauna,» then walked away. Didn’t tell me where the sauna was, and yes, as it turned out I did have time, but lost half that time looking for it. The massage therapist Anthony Tran is truly gifted, and I am grateful. Afterwards, I wanted to lie down. There’s a nice airy waiting room with natural light, but the wooden beach chairs are not comfortable. It would be so much better if there were comfortable lounge chairs. In the end, I lay on the floor. The steam room is in the change room and takes FOREVER to start. Then it’s all foggy but COLD. A complete waste. And again, the«guest services representative» was little help. The last straw was the shower — the water pressure in the shower is low and took about three minutes to heat up. I would NOT recommend this spa. I will not go there again. I would most definitely see the therapist again. But not if I have to go to the Elm Spa which I realize now I confused with the Elmwood Spa. Don’t make the same mistake. I don’t mind paying $ 150 for 80 minutes, but for that price I want the receptionist to tell me where the sauna is and the steam room must be hot, and if it comes down to that better to go to Body Blitz or Elmwood.
Meena A.
Rating des Ortes: 5 Toronto, Canada
I had a facial and massage here a few weeks ago and am booked in again for this week. It’s an absolute sanctuary in the middle of Toronto. Feels like I am miles away on some cloud of incense, beauty, and relaxation. The waiting lounge alone is breathtaking. They’ve created a beautiful zen garden. Wooden beams on the ceiling. A stone path and water features. Vines crawling up a trellis. They have a number of amenities that you can use before or after your treatment: steam room, infrared sauna, showers, or just relax in the garden like I wanted to do. The treatments were lovely. And they gave me a comp hand cream for rebooking!
Mary C.
Rating des Ortes: 4 Toronto, Canada
A cozy spa with organic, japanese style décor instantly relaxes you. It is NEVER busy and they even have a waiting area that feels like your in a mini Asian garden. They offer a wide range of spa services. I have to admit that it is a little pricey, but you have the added advantage of spa estheticians who are excellently trained to offer the most delicious and original services that represent holistic themes and practices from around the world(ie. Asia and Australia). Both men and women are welcome. With mini-steam rooms in each washroom to help loosen up and warm the muscles before you start a service. An added touch is the lightly flavoured water or tea they offer before and after the service. If your looking for a spa that is more private and proven to offer quality spa services, you’ve come to the right place. A great place to bring your signficant other for a cozy afternoon of relaxation… or book the spa for the day for a bachelorette party or birthday.